We stayed two separate times, the first stay was excellent! The second stay was horrible! I do not know what happened with that room but everything was horrible , from the dishwasher with old stagnant water which also backed up into the sink and smelled disgusting. The flooring was all scratched up, it looked like blood or something on the ice bucket in the freezer. There was a few other issues but will close this out, it just felt nasty staying there!

Not as nice as the pictures on the website. Was disappointing when I arrived. Will not stay there again.

Not as nice as the pictures on the website. Was disappointing when I arrived. Will not stay there again.

Will definitely be staying again!

Will definitely be staying again!

Clean facility

Clean facility

There was an ant problem in my bathroom, which was not a surprise at all to the front desk when I called. Clearly it's an overall problem at the hotel based on the reaction. The solution was to spray Raid in my bathroom while I was still in the room, and it took a good hour to get the smell out. This hotel needs a much better solution to the problem

There was an ant problem in my bathroom, which was not a surprise at all to the front desk when I called. Clearly it's an overall problem at the hotel based on the reaction. The solution was to spray Raid in my bathroom while I was still in the room, and it took a good hour to get the smell out. This hotel needs a much better solution to the problem

The front desk staff was welcoming and was accommodating during our multi-week stay. If there was something for our kitchen that we didn't have, we asked and they delivered. Nice little snack and beverage selection available for purchase in the lobby, which was full of light and neat and clean. Free coffee and tea station 24/7 was also nice. The free laundry room helped us out greatly and the gym was rounded out enough for a good little workout! Around the facility is a Holiday Inn Suites, Marriott Suites, so one could walk a few steps across and use the Marriott's outside chairs and firepit when it was going in the evening.

The front desk staff was welcoming and was accommodating during our multi-week stay. If there was something for our kitchen that we didn't have, we asked and they delivered. Nice little snack and beverage selection available for purchase in the lobby, which was full of light and neat and clean. Free coffee and tea station 24/7 was also nice. The free laundry room helped us out greatly and the gym was rounded out enough for a good little workout! Around the facility is a Holiday Inn Suites, Marriott Suites, so one could walk a few steps across and use the Marriott's outside chairs and firepit when it was going in the evening.

Expedia overbooked so the night before check-in I got a phone call from the hotel canceling my reservation. I'm not happy with Expedia.

The room is too dark. More lamps would be a big plus.

The room is too dark. More lamps would be a big plus.

Overall a nice place to stay.

Overall a nice place to stay.

It’s like having a mini studio apartment.

We have stayed in Candlewood hotels many times. This is by far the worst we've ever experienced and I highly doubt we will be back to this one unless some major changes take place. The room layout is great, and if it were only maintained and cleaned properly, it would be a great room. They also need a security guard to ensure that loiterers are not allowed to hang around the entrances.

We have stayed in Candlewood hotels many times. This is by far the worst we've ever experienced and I highly doubt we will be back to this one unless some major changes take place. The room layout is great, and if it were only maintained and cleaned properly, it would be a great room. They also need a security guard to ensure that loiterers are not allowed to hang around the entrances.

I think they should have security monitoring the property more consistently.

I think they should have security monitoring the property more consistently.

Everyone here is super efficient, nice, respectful and helpful.

Awesome

Awesome

This hotel is a transiant hotel, it had state homeles staying here and transient workers. We do not care who stays here but, the entire hotel smelled like marijuana, the bar b que area we could not use. It was taken over by the transient workers and homeless from the state. They had set up a bar and the sat at the bar b que area night and day. Twice police were present at the hotel. We witnessed drug deals happen in the parking lot. We asked for our money back to changed hotels but were refused reimbursement I am an old retired Deputy, who worked undercover narcotics. All I saw and my family saw was in plain sight. Barking dogs in the hotel kept us up one night, several calks at 1:30 am 2"20 am did not resolve the barking dog. It should be on the website for this hotel that they have homeless housed there by the state, that they have transient workers staying at this hotel. It is not for families with young children as we had with us. The fact that they charged us in full and refused to reimburse us so we could find anothe hotel. That is truly wrong. This place is about money, not safety nor travelors comfort. Shame on this hotel for not caring enough to reimburse us to find another place where we felt save. On a retirement budget and only staying there because it was close to the hospital where I was getting cancer treatment. They could care less, they had my money already

This hotel is a transiant hotel, it had state homeles staying here and transient workers. We do not care who stays here but, the entire hotel smelled like marijuana, the bar b que area we could not use. It was taken over by the transient workers and homeless from the state. They had set up a bar and the sat at the bar b que area night and day. Twice police were present at the hotel. We witnessed drug deals happen in the parking lot. We asked for our money back to changed hotels but were refused reimbursement I am an old retired Deputy, who worked undercover narcotics. All I saw and my family saw was in plain sight. Barking dogs in the hotel kept us up one night, several calks at 1:30 am 2"20 am did not resolve the barking dog. It should be on the website for this hotel that they have homeless housed there by the state, that they have transient workers staying at this hotel. It is not for families with young children as we had with us. The fact that they charged us in full and refused to reimburse us so we could find anothe hotel. That is truly wrong. This place is about money, not safety nor travelors comfort. Shame on this hotel for not caring enough to reimburse us to find another place where we felt save. On a retirement budget and only staying there because it was close to the hospital where I was getting cancer treatment. They could care less, they had my money already

Good service

Good service

It was not in a good area. People were drinking outside of the hotel at all hours especially at night. We had a broken toilet seat, front desk was notified immediately after check in and it was not replaced at all. I woke up with big bites all over. Marijuana smell consistly in the hall way. Room was never serviced.

It was not in a good area. People were drinking outside of the hotel at all hours especially at night. We had a broken toilet seat, front desk was notified immediately after check in and it was not replaced at all. I woke up with big bites all over. Marijuana smell consistly in the hall way. Room was never serviced.

A good experience overall.

A good experience overall.