It was amazing. The presidente suite was better than expected. The apartment was well equipped, clean, abc had the most comfortable beds. My kids loved the loft area and everyone enjoyed the balcony. Everyone was very nice and having coffee in the morning was a nice touch. Would definitely stay here again.

This is our place to stay always when in old San Juan. We were never disappointed. Highly recommending.

This is our place to stay always when in old San Juan. We were never disappointed. Highly recommending.

First time renting in Old San Juan, if you want to experience what life in Puerto Rico is like for the locals, this is it. Don’t expect a luxury resort style stay, it’s an old building but decent. All the bars, shops, and restaurants are within walking distance. It’s not a five star but it’s a local experience if you’re ok with experiencing what life is on the island.

First time renting in Old San Juan, if you want to experience what life in Puerto Rico is like for the locals, this is it. Don’t expect a luxury resort style stay, it’s an old building but decent. All the bars, shops, and restaurants are within walking distance. It’s not a five star but it’s a local experience if you’re ok with experiencing what life is on the island.

Great location. Taxi had a hard time finding it as there isn’t an obvious sign. Room was smaller but fine. AC couldn’t go below 70 and was still pretty warm in there. We had no exterior windows. We were next to front desk. Very loud when ppl came back to hotel and going to their rooms. No sound proofing at all. Construction during the day.

Great location. Taxi had a hard time finding it as there isn’t an obvious sign. Room was smaller but fine. AC couldn’t go below 70 and was still pretty warm in there. We had no exterior windows. We were next to front desk. Very loud when ppl came back to hotel and going to their rooms. No sound proofing at all. Construction during the day.

Extremely well located and outstanding staff

Extremely well located and outstanding staff

I asked the front desk on two different days to have the room cleaned and it wasn't done. The room barely fit a queen size bed. When I inquire if all the rooms were that small I was told that only that one. Also, that that room was the one given to people who book through hotels.com I saw two roaches inside the microwave. The front desk was overall friendly and the location is good.

I asked the front desk on two different days to have the room cleaned and it wasn't done. The room barely fit a queen size bed. When I inquire if all the rooms were that small I was told that only that one. Also, that that room was the one given to people who book through hotels.com I saw two roaches inside the microwave. The front desk was overall friendly and the location is good.

Rooms too small with no windows it is like a prison cell. Will not stay there even if it was free. Horrible experience. Refused to check in and left the hotel. Be wear. Pictures had nothing to do with reality.

This is an older building, which should be expected in old town San Juan. This is not a luxury hotel. It has a limitations of an older building, including few outlets, no windows in our room, not a lot of amenities. For a one night stay prior to a cruise, it is probably perfect. Do not bother getting a taxi to the Cruise port, anyone with reasonable health can easily walk and save the taxi. It is also within easy walking distance of all the tourist sites in the old city.

This is an older building, which should be expected in old town San Juan. This is not a luxury hotel. It has a limitations of an older building, including few outlets, no windows in our room, not a lot of amenities. For a one night stay prior to a cruise, it is probably perfect. Do not bother getting a taxi to the Cruise port, anyone with reasonable health can easily walk and save the taxi. It is also within easy walking distance of all the tourist sites in the old city.

Rooms too small with no windows it is like a prison cell. Will not stay there even if it was free. Horrible experience. Refused to check in and left the hotel. Be wear. Pictures had nothing to do with reality.

Room's too small.

It's in the heart of old San Juan

Nothing bad to say

We loved staying here. Our room was TINY TINY and no closet to put your clothes away or hideaway the suitcases so they don’t take space away. Bathroom was big and spacious. Bed was comfortable. Staff was amazing too really good care of us. Let us drop off the suitcases earlier we got there and also leaving it for the day our ship was leaving late. It was close it everything in VSJ. I would book again but ask for a bigger room. There were bigger ones. But ours was tiny.

We loved staying here. Our room was TINY TINY and no closet to put your clothes away or hideaway the suitcases so they don’t take space away. Bathroom was big and spacious. Bed was comfortable. Staff was amazing too really good care of us. Let us drop off the suitcases earlier we got there and also leaving it for the day our ship was leaving late. It was close it everything in VSJ. I would book again but ask for a bigger room. There were bigger ones. But ours was tiny.

Got woken up by aggressive knocking at 0600am Not sure why. Shower water pressure was very weak. Otherwise there was no issues and I’d love to return.

Excellent suite and location was perfect

Excellent suite and location was perfect

Perfect if you plan on walking around old San Juan.

Perfect if you plan on walking around old San Juan.

The property is very pretty and clean. The staff is friendly and the rooms are nice and comfortable. Great location!

It is a nice place with 24 hours reception person. Very clean and quiet.

It is a nice place with 24 hours reception person. Very clean and quiet.

Be aware this is an old building so the water pressure is horrible; have to put toilet paper in the trash can which was different; but room was extremely clean when we arrived; this is in a great location in Old San Juan, literally can walk anywhere; staff is nice; great communication

Be aware this is an old building so the water pressure is horrible; have to put toilet paper in the trash can which was different; but room was extremely clean when we arrived; this is in a great location in Old San Juan, literally can walk anywhere; staff is nice; great communication

Location was very convenient. However the room was extremely small with no space even for large luggage. (10x10) If you take a shower be careful as the entire bathroom floor gets wet.

Location was very convenient. However the room was extremely small with no space even for large luggage. (10x10) If you take a shower be careful as the entire bathroom floor gets wet.