Just one word...FANTASTIC !

Very nice. This was our second stay. Central location. Transfer to airport very convenient.

Very nice. This was our second stay. Central location. Transfer to airport very convenient.

AMAZING hotel and location. Service is wonderful!!

AMAZING hotel and location. Service is wonderful!!

Wonderful, modern hotel. Rooms were elegant and very quiet. Location was perfect, walking distance to the castle and many other sites. Staff was incredible. Very helpful with everything from booking tours to dinner reservations. Breakfast was also excellent. Cannot say enough about how wonderful our stay was.

Wonderful, modern hotel. Rooms were elegant and very quiet. Location was perfect, walking distance to the castle and many other sites. Staff was incredible. Very helpful with everything from booking tours to dinner reservations. Breakfast was also excellent. Cannot say enough about how wonderful our stay was.

Excellent hotel city center close to everything. Amazing polite and helpful staff. 5 mins walk to Praca commercial with all the view and restaurants.

Excellent hotel city center close to everything. Amazing polite and helpful staff. 5 mins walk to Praca commercial with all the view and restaurants.

Hotel da Baixa was outstanding, charming, fantastic staff, wonderful breakfast and great location for exploring Lisbon !!

Hotel da Baixa is a great 4* hotel in the centre of Lisbon. If you stay here, you won’t need to spend much on public transport or taxis, as many tourist attractions are within walking distance. Many bars and restaurants are within walking distance too, as well as the port. I was in room 115. It is an old building, and the outside cannot be altered. For that reason, some rooms don’t have much natural light. However, there are lots of lights within the room as well as a reading light, and the bathroom has many lights. The bathroom was large with a nice rain shower and 2 sinks. The toiletries provided were great too. There is a laundry service you can pay for if you need it, as well as a hairdryer, umbrella, safe with charging facility inside it, and minibar with some free drinks and bottled water provided daily inside the room and at reception. During the day, fruit or pastries are often available for free. The free walking tour with Pedro was also great and informative. The bed was super-comfortable, and I loved the bathrobe and slippers. The breakfast, which was included in the room rate, was great with lots of cereal, bread, hot food, fruit and waffles or omelettes can be made there and then. The only thing I would suggest is to have the wait staff walk around and see if anyone wants more coffee. This would be a simple thing to do and save always having to get their attention. There is AC in the room although you can open the windows. There is also an elevator. The house-ke

Hotel da Baixa is a great 4* hotel in the centre of Lisbon. If you stay here, you won’t need to spend much on public transport or taxis, as many tourist attractions are within walking distance. Many bars and restaurants are within walking distance too, as well as the port. I was in room 115. It is an old building, and the outside cannot be altered. For that reason, some rooms don’t have much natural light. However, there are lots of lights within the room as well as a reading light, and the bathroom has many lights. The bathroom was large with a nice rain shower and 2 sinks. The toiletries provided were great too. There is a laundry service you can pay for if you need it, as well as a hairdryer, umbrella, safe with charging facility inside it, and minibar with some free drinks and bottled water provided daily inside the room and at reception. During the day, fruit or pastries are often available for free. The free walking tour with Pedro was also great and informative. The bed was super-comfortable, and I loved the bathrobe and slippers. The breakfast, which was included in the room rate, was great with lots of cereal, bread, hot food, fruit and waffles or omelettes can be made there and then. The only thing I would suggest is to have the wait staff walk around and see if anyone wants more coffee. This would be a simple thing to do and save always having to get their attention. There is AC in the room although you can open the windows. There is also an elevator. The house-ke

The staff at the Baxia were all very friendly and very helpful. The location was perfect for visiting all the tourist sites and for all the transport links. The restaurant was superb. Our room was quiet, well equiped, and the bed was very comfortable.

Wonderful hotel in a great area! Staff was very kind and helpful. Always free water, apples soda. Bar on site which was convenient. Breakfast buffet was delicious excellent eggs, veggies bacon sausage and assorted pastries. Highly recommend!

Wonderful hotel and staff. Great location in the heart of town

Great location, staff friendly but slow to respond on several occasions. Rooms are spacious but beds were a little hard for me. Walking distance to most attractions, shopping and restaurants.

My husband and I stayed at the hotel for four nights. We would highly recommend this hotel and we would definitely stay here again. The breakfast had great options, fresh food. The rooms were very clean. The location was amazing. For transportation, it was so close to tram 28, tram 15E for Belem, and 5 minute walk to Rossio train station (to get to Sintra). Central to all landmarks and districts, shopping, restaurants. All staff and service manager were welcoming, friendly and accommodating. They did not hesitate to assist us when needed. Thank you for a great stay.

Very classy and comfortable hotel. The staff was excellent, particularly the Guest Service Manager Pedro Falcao.

Very classy and comfortable hotel. The staff was excellent, particularly the Guest Service Manager Pedro Falcao.

Excellent staff, room, service and location in Lisbon. Highly recommend staying here. We took our two young boys and had a great time.

Excellent staff, room, service and location in Lisbon. Highly recommend staying here. We took our two young boys and had a great time.

Excellent location

Excellent location

Excellent location and very helpful staff

Excellent location and very helpful staff

This is a lovely hotel in great surroundings. The staff are extremely wonderful. It's the only hotel i have been to and offered a decent drink on arrival and it was wonderful to be escorted to my room while also receiving highlights of the hotel. The breakfast was very extensive for just about all tastes. Truly excellent the whole place. I ate in their restaurant which i would teuly recommend.

This is a lovely hotel in great surroundings. The staff are extremely wonderful. It's the only hotel i have been to and offered a decent drink on arrival and it was wonderful to be escorted to my room while also receiving highlights of the hotel. The breakfast was very extensive for just about all tastes. Truly excellent the whole place. I ate in their restaurant which i would teuly recommend.

Location was great, room was above expectations, staff were friendly and very helpful. Will definitely come back again.

Nice property, nice staff, great location and I would highly recommend. I would stay here again and recommend this place to any traveler.

Nice property, nice staff, great location and I would highly recommend. I would stay here again and recommend this place to any traveler.

Location was great, room was above expectations, staff were friendly and very helpful. Will definitely come back again.

Pros: in the heart of the historical area/old town of Lisbon. The hotel was in a sought-out area close to many restaurants and various tourist sites. The rooms were pretty quiet, with occasional muffled street noise. Cons: The mattresses were too soft and not flat. Closet/Storage space was limited and there was no ironing board. The twin beds in the ‘kids’ room were not true to the twin size, they were quite narrow. The ‘kids’ room was very small, though it was very nice.