The staff are the shining stars for this hotel. Despite the aging property, the bed was very firm and comfortable and the towels were clean. Overall, it was an average stay but value for money for what we paid for.

The staff are the shining stars for this hotel. Despite the aging property, the bed was very firm and comfortable and the towels were clean. Overall, it was an average stay but value for money for what we paid for.

Hotel location near busy chinese top spot. Nice hotel.

Hotel location near busy chinese top spot. Nice hotel.

Every thing good

Every thing good

Non smoking room but the room has slight smoke odor. Hasnt been dusted in a while, there's visible coat of dust on the card reader on door and inside the cupboards. Otherwise bedsheet was clean and bed is comfortable. Service was good.

Non smoking room but the room has slight smoke odor. Hasnt been dusted in a while, there's visible coat of dust on the card reader on door and inside the cupboards. Otherwise bedsheet was clean and bed is comfortable. Service was good.

The aircon in our room not cold enuf. There is no dustbin in the hall. Overall all ok.

The aircon in our room not cold enuf. There is no dustbin in the hall. Overall all ok.

Spacious n clean. But amenities within room some not in working condition. If only hotel ensure n see to it that better daily amenities maintenence are done. Especially good TV reception n bath necessities. Furniture decor definitely need a makeover asap. They are too old. Overall acceptable for a short stay. Plus point it's very near KSL.

Spacious n clean. But amenities within room some not in working condition. If only hotel ensure n see to it that better daily amenities maintenence are done. Especially good TV reception n bath necessities. Furniture decor definitely need a makeover asap. They are too old. Overall acceptable for a short stay. Plus point it's very near KSL.

Property is close proximity to all eating places

Property is close proximity to all eating places

Very concenient location

Very concenient location

Pros: 1) great location, near KSL; 2) helpful staff: most employees we interacted with were nice and efficient; 3) good breakfast spread - loved the local options; and 4) spacious room - we felt like we were staying in a mansion. Cons: 1) our room was very noisy. At first we thought it was a neighboring room. But then the next day I realized it was probably the Ginza Lounge located a floor above. We were staying on the 13th floor and the lounge was on the 14th floor. The front desk did offer a room change but only to a room without bathtubs; 2) faint cigarette smell at times - not sure if this is related to the lounge being on the floor above but at times we had to turn the air con off as we could smell a faint cigarette smoke smell. None of us own cigarettes nor do we smoke. For what it’s worth, the smell went away after a while but it was still extremely disgusting; and 3) light switches not properly labeled - hard to figure out which light switch was for which light, especially when you don’t want to wake your partner up in the middle of the night by clicking the light switch for all the lights in the room.

Pros: 1) great location, near KSL; 2) helpful staff: most employees we interacted with were nice and efficient; 3) good breakfast spread - loved the local options; and 4) spacious room - we felt like we were staying in a mansion. Cons: 1) our room was very noisy. At first we thought it was a neighboring room. But then the next day I realized it was probably the Ginza Lounge located a floor above. We were staying on the 13th floor and the lounge was on the 14th floor. The front desk did offer a room change but only to a room without bathtubs; 2) faint cigarette smell at times - not sure if this is related to the lounge being on the floor above but at times we had to turn the air con off as we could smell a faint cigarette smoke smell. None of us own cigarettes nor do we smoke. For what it’s worth, the smell went away after a while but it was still extremely disgusting; and 3) light switches not properly labeled - hard to figure out which light switch was for which light, especially when you don’t want to wake your partner up in the middle of the night by clicking the light switch for all the lights in the room.

Walkable distance to KSL mall, good breakfast spread

Walkable distance to KSL mall, good breakfast spread

Rate is fair and location is convenient for meals.

Rate is fair and location is convenient for meals.

Ok

house keeping To be strengthened

house keeping To be strengthened

Staff are always helpful on approach. Comfortable beds and clean room. Close to all amenities. Night market very close to the hotel. Close to all amenities

Staff are always helpful on approach. Comfortable beds and clean room. Close to all amenities. Night market very close to the hotel. Close to all amenities

was surprised by the spacious room, however the lightings are dim.. the air con is rather noisy though

was surprised by the spacious room, however the lightings are dim.. the air con is rather noisy though

Our room was large and spacious. Check in was aso easy and quick. Would hope for a bigger, newer TV and more variety of channels as well as stronger shower pressure.

Our room was large and spacious. Check in was aso easy and quick. Would hope for a bigger, newer TV and more variety of channels as well as stronger shower pressure.

Family suite is spacious and cosy. Breakfast is not bad.