I booked my my stay at the cervolia hotel and when I went to check in they told me there was no rooms and I would have to stay at the boutique hotel 500 meters down the road which belongs to them but when I said that i didn’t book the boutique there reply was it’s still the same. But doesn’t have a pol or bar I’ve stayed at the cervolia several times in the past and I won’t be staying again the customer service was disgraceful.they offered me a discount as I was going to book 3 extra nights it was actually cheaper to book online which was an insult.

I booked my my stay at the cervolia hotel and when I went to check in they told me there was no rooms and I would have to stay at the boutique hotel 500 meters down the road which belongs to them but when I said that i didn’t book the boutique there reply was it’s still the same. But doesn’t have a pol or bar I’ve stayed at the cervolia several times in the past and I won’t be staying again the customer service was disgraceful.they offered me a discount as I was going to book 3 extra nights it was actually cheaper to book online which was an insult.

Arrived at the hotel near midnight and was given a room that was like a basement! I booked a deluxe double with balcony. We complained at the time but were told there was nothing he could do that night, so we just had to sleep there and then see manager in the morning. Awful night. Noisy hum all night. And when morning came no daylight in the room. THANKFULLY we were moved the next day to a lovely room with massive balcony and sea view. Lovely and clean. Only slight complaint was things were a bit 'tiired' and bed spread was threadbare and furniture on balcony was bady damaged and couldnt sit on it. Breakfast was lovely. Friendly, efficient staff waiting on. Roof top terrace, bar and pool was great, the food was fabulous and very well prices. Mega portions so beware! Drinks very reasonable priced. The pool was, again, a bit tired and felt a bit unkempt. Was rather dirty. I would love to return to this hotel but would want the same room and that makes me nervous to rebook, as i truely believe we wouldnt get it. It seems a bit random when you book. Although you book specific room, i think you are basically given what they have got when you get there!!! And arriving at midnight to a tereible room, is not my idea of a holiday. Its a shame as it could be a little gem.

Arrived at the hotel near midnight and was given a room that was like a basement! I booked a deluxe double with balcony. We complained at the time but were told there was nothing he could do that night, so we just had to sleep there and then see manager in the morning. Awful night. Noisy hum all night. And when morning came no daylight in the room. THANKFULLY we were moved the next day to a lovely room with massive balcony and sea view. Lovely and clean. Only slight complaint was things were a bit 'tiired' and bed spread was threadbare and furniture on balcony was bady damaged and couldnt sit on it. Breakfast was lovely. Friendly, efficient staff waiting on. Roof top terrace, bar and pool was great, the food was fabulous and very well prices. Mega portions so beware! Drinks very reasonable priced. The pool was, again, a bit tired and felt a bit unkempt. Was rather dirty. I would love to return to this hotel but would want the same room and that makes me nervous to rebook, as i truely believe we wouldnt get it. It seems a bit random when you book. Although you book specific room, i think you are basically given what they have got when you get there!!! And arriving at midnight to a tereible room, is not my idea of a holiday. Its a shame as it could be a little gem.

Spacious modern apartment, lovely hot breakfast also Continental, cereals yogurt and fruit

Spacious modern apartment, lovely hot breakfast also Continental, cereals yogurt and fruit

Wonderful hotel with bus stop out front. We bought the seven day bus pass at the convenience store next door. Easy to make connections to the rest of the island. Great price for the inconveniences of location. Fair trade.

Wonderful hotel with bus stop out front. We bought the seven day bus pass at the convenience store next door. Easy to make connections to the rest of the island. Great price for the inconveniences of location. Fair trade.

Very Good Service

Very Good Service

I thoroughly enjoyed my stay at the hotel. The staff were incredibly friendly and helpful, making me feel right at home from the moment I arrived, especially the front desk staff. The room was also very clean. The location was convenient, with easy access to local transportation. One minor issue worth noting is that there was some noticeable noise from the hotel renovation. However, the renovation was almost done on my last day. Moreover, it did not overshadow the positive aspects of my experience at the hotel. Overall, I found the hotel to be a delightful place to unwind, and I would recommend it to others seeking a convenient and hospitable accommodation option.

I thoroughly enjoyed my stay at the hotel. The staff were incredibly friendly and helpful, making me feel right at home from the moment I arrived, especially the front desk staff. The room was also very clean. The location was convenient, with easy access to local transportation. One minor issue worth noting is that there was some noticeable noise from the hotel renovation. However, the renovation was almost done on my last day. Moreover, it did not overshadow the positive aspects of my experience at the hotel. Overall, I found the hotel to be a delightful place to unwind, and I would recommend it to others seeking a convenient and hospitable accommodation option.

A very lovely hotel staff was very welcoming

A very lovely hotel staff was very welcoming

I stayed in one of the cerviola apartments. Which was clean and spacious. With a nice sea view.

I stayed in one of the cerviola apartments. Which was clean and spacious. With a nice sea view.

Got food poisoning from their breakfast. Friendly receptionists however

Got food poisoning from their breakfast. Friendly receptionists however

Always a great place to stay

Always a great place to stay

Great week away, would definitely stay there again

Great week away, would definitely stay there again

Good and clean

Good and clean

Staff were very helpful, room was comfortable and the buffet breakfast had a good selection of food which was all very tasty.

Staff were very helpful, room was comfortable and the buffet breakfast had a good selection of food which was all very tasty.

Nice hotel was not happy with balcony as was facing walls and no sun. School children on same floor very noisy through the night banging on our door was reported but not done about it

Nice hotel was not happy with balcony as was facing walls and no sun. School children on same floor very noisy through the night banging on our door was reported but not done about it

Had reserved their top room but was given something less. It worked out okay as one of our party did not stay. Was given a refund of the difference of the cost of the rooms once I spoke with a manager. I would expect that to be the minimum in terms of service and they met that expectation. Nice clean rooms with air conditioning. Did not get to use any of their amenities. Ran out of toilet paper and could not find a spare, which is odd. Other than that, nice place.

Had reserved their top room but was given something less. It worked out okay as one of our party did not stay. Was given a refund of the difference of the cost of the rooms once I spoke with a manager. I would expect that to be the minimum in terms of service and they met that expectation. Nice clean rooms with air conditioning. Did not get to use any of their amenities. Ran out of toilet paper and could not find a spare, which is odd. Other than that, nice place.

The personnel is kind, helpful at any time. Any requests have been satisfied quickly.

The personnel is kind, helpful at any time. Any requests have been satisfied quickly.