Excellent, friendly, professional and caring staff and management which go out of their way to assist and serve. Expedia's presentation (by photos) of the property on your website is grossly misleading customers as being on the beach. This is a blatant deceit, hopefully unintentional. No hot water in sinks, hot water supply and control of hot/cold water in showers very bad, very low quality, old bed mattresses

Nice stylish hotel food and drinks expensive, remote location you need transport to get anywhere also not ideal for a single traveller more a couples hotel

Nice stylish hotel food and drinks expensive, remote location you need transport to get anywhere also not ideal for a single traveller more a couples hotel

Chi Samui Resort is a great. The staff was extremely nice. The rooms are exactly as pictured. There is a gym, spa, and so much more to keep you entertained or to help you relax. The Lanna Cafe has great food at reasonable prices. I would highly recommend Chi Samui Resort.

Chi Samui Resort is a great. The staff was extremely nice. The rooms are exactly as pictured. There is a gym, spa, and so much more to keep you entertained or to help you relax. The Lanna Cafe has great food at reasonable prices. I would highly recommend Chi Samui Resort.

Quick overnight stay with a flight out the next day - 15 minute walk to conveniences but great hotel if you have some time to kill by the pool.

Quick overnight stay with a flight out the next day - 15 minute walk to conveniences but great hotel if you have some time to kill by the pool.

Very clean and tidy, room was immaculate, air con was excellent, swimming pool and sun beds/seating around was great. We had inclusive breakfast but it was from a set menu and you only got one coffee which was a little dissapointing, beautiful food just need a little more variety.

Very clean and tidy, room was immaculate, air con was excellent, swimming pool and sun beds/seating around was great. We had inclusive breakfast but it was from a set menu and you only got one coffee which was a little dissapointing, beautiful food just need a little more variety.

Our 2nd visit to Lanna, as we enjoyed it so much on our 1st visit, which was for a special occasion. I notified them in advance it was for a special occasion and there was no additional touches added in the room and no mention of being a returning couple. On checking in we found the room to be rather dated as such, with the walls all scuffed, the sofa with stains on it and in general just required being freshened up to a better standard. During our stay there was constant wirk going on right at the pool area for the whole 5 nights we stayed there, which was unfortunate as there was constant noise and mess in and around the complex. Hot water and water supply in general was constantly off and we couldnt even get a shower some days, due to working on a leak somewhere in the system. As for outside, workmen were working on a new Water Well and there was constant drilling and digging ongoing and the muddy water was running freely down the street and your feet and footware got covered in it everyday. At the pool we had people in the swimming pool with bottles of beer and glasses walking around in their hands and even smoking cigarettes in the pool!. We raised this with the Manageress who spoke to the individuals and the minute she left, they just continued again doing the same and their language was absolutely terrible, shouting and swearing continously. This caused several people to leave the pool area as they had children and obviously felt uncomfortable.

Our 2nd visit to Lanna, as we enjoyed it so much on our 1st visit, which was for a special occasion. I notified them in advance it was for a special occasion and there was no additional touches added in the room and no mention of being a returning couple. On checking in we found the room to be rather dated as such, with the walls all scuffed, the sofa with stains on it and in general just required being freshened up to a better standard. During our stay there was constant wirk going on right at the pool area for the whole 5 nights we stayed there, which was unfortunate as there was constant noise and mess in and around the complex. Hot water and water supply in general was constantly off and we couldnt even get a shower some days, due to working on a leak somewhere in the system. As for outside, workmen were working on a new Water Well and there was constant drilling and digging ongoing and the muddy water was running freely down the street and your feet and footware got covered in it everyday. At the pool we had people in the swimming pool with bottles of beer and glasses walking around in their hands and even smoking cigarettes in the pool!. We raised this with the Manageress who spoke to the individuals and the minute she left, they just continued again doing the same and their language was absolutely terrible, shouting and swearing continously. This caused several people to leave the pool area as they had children and obviously felt uncomfortable.

It’s is beautifully decorated and right as you walk in, reception smells so good. The staff were generally friendly and willing to help. I liked the size of the hotel…not too small and not a giant resort either. It was my fiancé’s birthday during our stay and they had the bed decorated and birthday cake waiting for us..very thoughtful! The hotel was not too far of a walk (about 10mins) from the main strip so that was also convenient. Now for the cons…they need to change the beds asap! The 2 nights we stayed there were the most uncomfortable nights I’ve experienced in a long time and during our whole Thailand trip. Hard as a rock and just plain bad. For how much (which was a lot!) they charged for their food and drinks, it was severely underwhelming and they got my fiancé’s food orders wrong every time. You’re much better off walk down the street to street vendors or other restaurants along the stripe, which was what we did. Finally, the security deposit. It’s wild that the security deposit was 5,000bht which was way more than the much nicer hotel we had stayed in Bangkok. For 2 nights, that’s a whole lot to demand. Definitely needs to be reviewed. Overall, it was a decent stay but will definitely go for another location the next time we visit Thailand / Samui.

It’s is beautifully decorated and right as you walk in, reception smells so good. The staff were generally friendly and willing to help. I liked the size of the hotel…not too small and not a giant resort either. It was my fiancé’s birthday during our stay and they had the bed decorated and birthday cake waiting for us..very thoughtful! The hotel was not too far of a walk (about 10mins) from the main strip so that was also convenient. Now for the cons…they need to change the beds asap! The 2 nights we stayed there were the most uncomfortable nights I’ve experienced in a long time and during our whole Thailand trip. Hard as a rock and just plain bad. For how much (which was a lot!) they charged for their food and drinks, it was severely underwhelming and they got my fiancé’s food orders wrong every time. You’re much better off walk down the street to street vendors or other restaurants along the stripe, which was what we did. Finally, the security deposit. It’s wild that the security deposit was 5,000bht which was way more than the much nicer hotel we had stayed in Bangkok. For 2 nights, that’s a whole lot to demand. Definitely needs to be reviewed. Overall, it was a decent stay but will definitely go for another location the next time we visit Thailand / Samui.

This hotel has a boutique spa feel. The moment you walk into the main area you feel relaxed. The pool was amazing with great floating chairs. The yoga class and massages were amazing. The rooms were clean and modern with a great terrace overlooking the pool. The room was a bit small with the bed being almost up against the wall with no night stands. The bathroom door was strange and was glass with a hole for the handle and had a big gap around it so there wasn’t much privacy for the bathroom. I liked the fact there was a little kitchenette in the room though. The hotel is a bit remote and not very close to restaurants or shopping. It is about a 1 km walk to the village and beach. The staff are very accommodating and friendly. We also loved the breakfast which had menu options as well as a buffet. Overall we had a great stay.

This hotel has a boutique spa feel. The moment you walk into the main area you feel relaxed. The pool was amazing with great floating chairs. The yoga class and massages were amazing. The rooms were clean and modern with a great terrace overlooking the pool. The room was a bit small with the bed being almost up against the wall with no night stands. The bathroom door was strange and was glass with a hole for the handle and had a big gap around it so there wasn’t much privacy for the bathroom. I liked the fact there was a little kitchenette in the room though. The hotel is a bit remote and not very close to restaurants or shopping. It is about a 1 km walk to the village and beach. The staff are very accommodating and friendly. We also loved the breakfast which had menu options as well as a buffet. Overall we had a great stay.

Staff was excellent

Staff was excellent

The hotel is far aeay and transportation is expensive the area is not good for walking

The hotel is far aeay and transportation is expensive the area is not good for walking

Good hotel and the staff are incredibly nice! Our room was great with a sofa and dining area as well as a small kitchen. The bed was not the most comfortable and overall I think the property is a bit outdated. It is also situated away from the beach therefore taxi to the hustle and bustle as well as beaches is needed. Very conveniently located to the airport though.

Good hotel and the staff are incredibly nice! Our room was great with a sofa and dining area as well as a small kitchen. The bed was not the most comfortable and overall I think the property is a bit outdated. It is also situated away from the beach therefore taxi to the hustle and bustle as well as beaches is needed. Very conveniently located to the airport though.

The place is lovely, a bit away from everything location wise and not by a beach but a lovely spot on its own. Our stay was great aside from the service - not ideal to get into a tiff around a cup that they claimed was removed from the room on our way out - turned out it was in the room and even if not, it’s a cup. Leaves a less than ideal impression.

The place is lovely, a bit away from everything location wise and not by a beach but a lovely spot on its own. Our stay was great aside from the service - not ideal to get into a tiff around a cup that they claimed was removed from the room on our way out - turned out it was in the room and even if not, it’s a cup. Leaves a less than ideal impression.

If you like scammers and liars just come here. They lied to our face multiple times and cheated on everything from breakfast to taxi. Their location is awful.

If you like scammers and liars just come here. They lied to our face multiple times and cheated on everything from breakfast to taxi. Their location is awful.

The hotel is amazing,stuff is super friendly and helpful,food is delicious and fancy. The area itself is quite far from the center, and there is no walking way just a road,but it is something common in Thailand as I see. You can easily take a scooter for rent or use a taxi if you wish.

The hotel is amazing,stuff is super friendly and helpful,food is delicious and fancy. The area itself is quite far from the center, and there is no walking way just a road,but it is something common in Thailand as I see. You can easily take a scooter for rent or use a taxi if you wish.

Very pleasant facility. Breakfast was excellent. Very friendly staff.

Very pleasant facility. Breakfast was excellent. Very friendly staff.

Wonderful staff, clean and neat hotel, great rooms, nice pool area, reasonable priced. Only a little bit away from the "center" but taxi service from the hotel worked very well. Didn't want to rent scooters only for one night. Family friendly but suitable for adults as well.

Wonderful staff, clean and neat hotel, great rooms, nice pool area, reasonable priced. Only a little bit away from the "center" but taxi service from the hotel worked very well. Didn't want to rent scooters only for one night. Family friendly but suitable for adults as well.

We had an awesome stay at Lanna! As a young family, we found Lanna was the perfect place to stay, with them being super family friendly and with everything being in close proximity. The pool is great, with it having an adult and kids pool. The staff were all very friendly and helpful. We couldn’t recommend Lanna more and hope to be back in the future!