Love the hotel. Great location and friendly service.

Amazing hotel, I will stay there again

Amazing hotel, I will stay there again

There’s really no parking available. You have to do valet parking. Unless you want to walk a long ways. They will charge your bill $24 for the service.

There’s really no parking available. You have to do valet parking. Unless you want to walk a long ways. They will charge your bill $24 for the service.

I absolutely loved this hotel and will definitely stay here next time we are in Kansas City!

I absolutely loved this hotel and will definitely stay here next time we are in Kansas City!

We arrived at 2:30, check in isn’t until 3 and they didn’t have our room ready so we sat at bar. Meanwhile, 3:00 came and others were checking in and going straight to room. Finally at 3:20, bartender offered to help and checked on status. He said we could get a room now or wait for assigned room. We took the room that was ready. Upon opening the door, we were hit with a terrible mildew smell. I sprayed air freshener and we dealt with the smell since we had to wait before, we figured it would take a while to get another room. Went to dinner and concert but returned to same overwhelming mildew smell. The style of our king room was fine, kitschy modern but the size was very small. Valet parking was $42.

We arrived at 2:30, check in isn’t until 3 and they didn’t have our room ready so we sat at bar. Meanwhile, 3:00 came and others were checking in and going straight to room. Finally at 3:20, bartender offered to help and checked on status. He said we could get a room now or wait for assigned room. We took the room that was ready. Upon opening the door, we were hit with a terrible mildew smell. I sprayed air freshener and we dealt with the smell since we had to wait before, we figured it would take a while to get another room. Went to dinner and concert but returned to same overwhelming mildew smell. The style of our king room was fine, kitschy modern but the size was very small. Valet parking was $42.

The stay was an experience! The staff, food and decor were excellent! It was exactly what I expected for a first time experience in KC..including art deco touches!

The stay was an experience! The staff, food and decor were excellent! It was exactly what I expected for a first time experience in KC..including art deco touches!

Eclectic

Eclectic

Overpriced and staff not friendly

For the cost, this room was just okay. Everything felt damp in the room and the vents and fixtures in the room and hallways were very dusty. We used the valet service and when we tried to get the car out for dinner, there was nobody at the front desk on a saturday night and no sense of order with the valets. We waited at least 5 minutes to try to give the ticket to a valet to pull the car and couldn't get any valets to acknowledge us so we took the kids and walked to dinner. Customer service wasn't overly friendly and besides check in and check out there was zero interaction with staff. I wish we would have stayed somewhere else.

Beautiful hotel!

Beautiful hotel!

For the cost, this room was just okay. Everything felt damp in the room and the vents and fixtures in the room and hallways were very dusty. We used the valet service and when we tried to get the car out for dinner, there was nobody at the front desk on a saturday night and no sense of order with the valets. We waited at least 5 minutes to try to give the ticket to a valet to pull the car and couldn't get any valets to acknowledge us so we took the kids and walked to dinner. Customer service wasn't overly friendly and besides check in and check out there was zero interaction with staff. I wish we would have stayed somewhere else.

Great staff everyone was so great

Great staff everyone was so great

This is a fantastic hotel w/LOTS of original charm. The rooms have been tastefully updated,but the original “vibe” remains. The area around the hotel is great,with lots of dining options within walking distance…We will definitely be back!

This is a fantastic hotel w/LOTS of original charm. The rooms have been tastefully updated,but the original “vibe” remains. The area around the hotel is great,with lots of dining options within walking distance…We will definitely be back!

Thank goodness for Lilly. She redeemed what could have been a lower review. We upgraded our room but were only able to upgrade 3/4 nights. When asking another employee about having our next room ready, we were told it wasn’t possible and we would have to just chill for several hours until the new room was ready. Lilly helped us out and made sure there was no pause in between. Our food orders were wrong twice (iced vs hot coffee), and there were problems with charging our card and double charged for a meal (a $30 burger). Very slow at checkin-either need a computer upgrade or more staff. Other than those things, the place was super cool. The Nighthawk on Saturday was fun. Other than a few minor conveniences and being sure we talk to the right people, it was a solid stay!

Thank goodness for Lilly. She redeemed what could have been a lower review. We upgraded our room but were only able to upgrade 3/4 nights. When asking another employee about having our next room ready, we were told it wasn’t possible and we would have to just chill for several hours until the new room was ready. Lilly helped us out and made sure there was no pause in between. Our food orders were wrong twice (iced vs hot coffee), and there were problems with charging our card and double charged for a meal (a $30 burger). Very slow at checkin-either need a computer upgrade or more staff. Other than those things, the place was super cool. The Nighthawk on Saturday was fun. Other than a few minor conveniences and being sure we talk to the right people, it was a solid stay!

My stay was great other than not having a fluffy pillow. I would definitely stay again.

My stay was great other than not having a fluffy pillow. I would definitely stay again.

Beautiful hotel. Room was decorated super cute. Mattress was terribly uncomfortable. And valet parking was expensive. Not really sure what other options there was. Lots to do within walking distance

Beautiful hotel. Room was decorated super cute. Mattress was terribly uncomfortable. And valet parking was expensive. Not really sure what other options there was. Lots to do within walking distance

Beautiful property

Beautiful property

Overall great stay! Beautiful and unique place!! Great staff!!

Overall great stay! Beautiful and unique place!! Great staff!!