Excellent

Electric blankets didn't work properly.

Excellent

Electric blankets didn't work properly.

The service was reliable and friendly, and the motel unit was clean and well maintained. However, the electric blanket didn’t seem to work very well (but I was still warm for the night). My main problem was not necessarily the motel’s fault, but when I returned to my allocated and numbered parking spot at 10pm, someone had taken the spot. As I didn’t want to take someone else’s numbered spot, I had to park quite a distance away from my room.

The service was reliable and friendly, and the motel unit was clean and well maintained. However, the electric blanket didn’t seem to work very well (but I was still warm for the night). My main problem was not necessarily the motel’s fault, but when I returned to my allocated and numbered parking spot at 10pm, someone had taken the spot. As I didn’t want to take someone else’s numbered spot, I had to park quite a distance away from my room.

I had two rooms booked for an overnight stay and the hotel was well located, clean and had good heating for the cold days in the Blue Mountains. It was well supplied with plates and cups and crockery and the bed was very comfortable. All just as expected in terms of facilities. However the service was under par. The reception was not attended when we arrived and when we knocked on the window of the residential quarters next to it a rather shabbily dressed man appeared. The key to one of the rooms was very difficult to use and we had to go to reception every time we needed to get in. However the bigger problem was that at the time of booking I elected to pay at the Hotel. But to my surprise I was not asked to pay on arrival nor on departure. I later learned that a charge had been made without my authority and to the incorrect card. This was a problem with Hotels.com providing one of the cards on my account but in this case the wrong one. This created logistical problems and SkyRider told me to go to the booking agent and the booking agent said they can't help and I need to deal with the hotel. Finally the next day I spoke to a very helpful and understanding lady at Sky Rider that fixed the problem in no time. However the angst and the waste of time undid all the good will of an otherwise pleasant stay.

I had two rooms booked for an overnight stay and the hotel was well located, clean and had good heating for the cold days in the Blue Mountains. It was well supplied with plates and cups and crockery and the bed was very comfortable. All just as expected in terms of facilities. However the service was under par. The reception was not attended when we arrived and when we knocked on the window of the residential quarters next to it a rather shabbily dressed man appeared. The key to one of the rooms was very difficult to use and we had to go to reception every time we needed to get in. However the bigger problem was that at the time of booking I elected to pay at the Hotel. But to my surprise I was not asked to pay on arrival nor on departure. I later learned that a charge had been made without my authority and to the incorrect card. This was a problem with Hotels.com providing one of the cards on my account but in this case the wrong one. This created logistical problems and SkyRider told me to go to the booking agent and the booking agent said they can't help and I need to deal with the hotel. Finally the next day I spoke to a very helpful and understanding lady at Sky Rider that fixed the problem in no time. However the angst and the waste of time undid all the good will of an otherwise pleasant stay.

Easy check in . Friendly. Clean ,good showers and amenities.

Easy check in . Friendly. Clean ,good showers and amenities.

Overall good, cheap clean accommodation not far from town center. Older style motel, no frills but kept in best possible condition. Would recommend.

Overall good, cheap clean accommodation not far from town center. Older style motel, no frills but kept in best possible condition. Would recommend.

The motel was good for a one night stay. My only complaint was that there was a fair bit of mould in the room. Not obvious at first, but on the curtains, window frames and bathroom. The bedding and carpets were clean.

It was clean, convenient and ver accessible to all the tourist sites

The motel was good for a one night stay. My only complaint was that there was a fair bit of mould in the room. Not obvious at first, but on the curtains, window frames and bathroom. The bedding and carpets were clean.

It was clean, convenient and ver accessible to all the tourist sites

property was clean and tidy. Bathroom needed updating

Booked last minute, very happy with room and rate. Clean, nicely furbished and nice and warm.

Booked last minute, very happy with room and rate. Clean, nicely furbished and nice and warm.

property was clean and tidy. Bathroom needed updating

Great place to stay. Clean, friendly staff and great location

Great place to stay. Clean, friendly staff and great location

Good place to be

Good place to be

The electronics in the room are old the beds too small

The electronics in the room are old the beds too small

Nice and clean,affordable. There was a fridge and a microwave which came handy.

Nice and clean,affordable. There was a fridge and a microwave which came handy.

Basic accommodation not many electrical outlets needs upgrades

Basic accommodation not many electrical outlets needs upgrades

Convenient accomodation for an overnight stay.

Convenient accomodation for an overnight stay.