Booked for the pool due to previous hotels pool being closed without notice and this pool was closed and green. Hallways numbered wrong when trying to find room

Booked for the pool due to previous hotels pool being closed without notice and this pool was closed and green. Hallways numbered wrong when trying to find room

Staff at the desk was polite and helpful. Also had a good breakfast!

Staff at the desk was polite and helpful. Also had a good breakfast!

My stay was very SATISFYING I will definitely be returning to this hotel again

Beds were comfortable. Hotel was quiet. Breakfast was good. Bathroom vanity needs replaced because it is dated. Only main issue we had and we let the front desk know was that the deadbolt to our room was broken. Otherwise this property served our needs for a one night stay for our travels.

My stay was very SATISFYING I will definitely be returning to this hotel again

Beds were comfortable. Hotel was quiet. Breakfast was good. Bathroom vanity needs replaced because it is dated. Only main issue we had and we let the front desk know was that the deadbolt to our room was broken. Otherwise this property served our needs for a one night stay for our travels.

The hotel room was not the cleanest, dirty dishes, the dishwasher was out from underneath the counter which was dangerous for a small child, dirty shower, toilet seat broken, flickering lights outside of the hotel, stinky smell from the dirty pool that WAS NOT open for memorial weekend, extra towel and washcloth request were strict and added as a cost to my room, pull out sofa sheet was filthy and last but not least, front desk attendant Caroline is very rude, uninviting, makes no eye contact when talking to you so it makes you feel uninvited. My autistic son even spoke to her several times waving and saying hello directly at the desk and she if ignored him entirely. Please get her a little more hospitality training as the evening shift she works is the busiest. Take good care, not such a pleasant stay.

The hotel room was not the cleanest, dirty dishes, the dishwasher was out from underneath the counter which was dangerous for a small child, dirty shower, toilet seat broken, flickering lights outside of the hotel, stinky smell from the dirty pool that WAS NOT open for memorial weekend, extra towel and washcloth request were strict and added as a cost to my room, pull out sofa sheet was filthy and last but not least, front desk attendant Caroline is very rude, uninviting, makes no eye contact when talking to you so it makes you feel uninvited. My autistic son even spoke to her several times waving and saying hello directly at the desk and she if ignored him entirely. Please get her a little more hospitality training as the evening shift she works is the busiest. Take good care, not such a pleasant stay.

Room had dishwasher, full size fridge and freezer and large room. Outdoor patio setting and eating area with 2 Bbqs were a great addition

Room had dishwasher, full size fridge and freezer and large room. Outdoor patio setting and eating area with 2 Bbqs were a great addition

Townplace Suites was a great find. The place was comfortable, desk clerk very friendly and professional. My room was very comfortable with a full kitchen and sitting area. The bathroom and shower were very nice. It is close to many restaurants and shopping. Visit the historic downtown for food and shopping also. This place will be my must stop every time I pass through Rock Hill.

Townplace Suites was a great find. The place was comfortable, desk clerk very friendly and professional. My room was very comfortable with a full kitchen and sitting area. The bathroom and shower were very nice. It is close to many restaurants and shopping. Visit the historic downtown for food and shopping also. This place will be my must stop every time I pass through Rock Hill.

It was well kept up

It was well kept up

The trip was made to visit family. Unfortunately, my wife had caught a bug and was sick. This had nothing to do with the stay. It was a very nice hotel.

The trip was made to visit family. Unfortunately, my wife had caught a bug and was sick. This had nothing to do with the stay. It was a very nice hotel.

Clean room. but dated and worn: no usb ports. Bed was overly soft, tv did not work, and one bulb was missing out of the bathroom (informed front desk)

Clean room. but dated and worn: no usb ports. Bed was overly soft, tv did not work, and one bulb was missing out of the bathroom (informed front desk)

I was visiting family and stayed for five nights. The hotel was quiet even though relatively full. It was nice having a full kitchen for morning coffee and evening snacks.

I was visiting family and stayed for five nights. The hotel was quiet even though relatively full. It was nice having a full kitchen for morning coffee and evening snacks.

Quiet 1st flooor

Quiet 1st flooor

Very good overall. Would stay again.

Very good overall. Would stay again.

Very comfy bed, clean rooms and great breakfast!

Very comfy bed, clean rooms and great breakfast!

I was not able to connect to the WiFi...kept telling me that "no internet open". The clothes bar to hang clothes are set too high...I'm 5' and could barely each the hangers even on tip toes.

I was not able to connect to the WiFi...kept telling me that "no internet open". The clothes bar to hang clothes are set too high...I'm 5' and could barely each the hangers even on tip toes.

Just awful if I could give 0 stars I would. Night staff are OK, Day time was ridiculous!!!! Did not want to serve me, acted like it wasn’t their job to check me in, help me, would not let me check in an hour early, manager day time had major attitude and was extremely passive-aggressive hiding behind his/her desk forcing the front concierge woman to do her dirty laundry on a major power trip to harras guests like myself minding their business. Just disgusting behavior and the hotel stinks like a restaurant.

Just awful if I could give 0 stars I would. Night staff are OK, Day time was ridiculous!!!! Did not want to serve me, acted like it wasn’t their job to check me in, help me, would not let me check in an hour early, manager day time had major attitude and was extremely passive-aggressive hiding behind his/her desk forcing the front concierge woman to do her dirty laundry on a major power trip to harras guests like myself minding their business. Just disgusting behavior and the hotel stinks like a restaurant.