My wife and I routinely stay here once a year when we visit Hokkaido and it is always one of the highlights of our trip. Everything is top quality and it is a very relaxing place.

The hotel offer Free ice cream (2 flavours), night soba, honey tasting, yogurt, beer at different time frame. Very interesting experience. I hope they can clean the windows in guest room.

The hotel offer Free ice cream (2 flavours), night soba, honey tasting, yogurt, beer at different time frame. Very interesting experience. I hope they can clean the windows in guest room.

Property was clean, staff was friendly and helpful and food was good.

Property was clean, staff was friendly and helpful and food was good.

Great hotel!

Great hotel!

A lovely hotel with very friendly and helpful staff. The baths are so relaxing and the room very comfortable. Only two negative comments: firstly the air con in the room is heating only, so it gets very hot and stuffy overnight unless you open a window- and then it was noisy. Second: absolutely no western food options and there’s isn’t much around by way of restaurants that were open when we were there. Not everyone wants Japanese food for breakfast. We had to buy yoghurt etc from the food mart.

A lovely hotel with very friendly and helpful staff. The baths are so relaxing and the room very comfortable. Only two negative comments: firstly the air con in the room is heating only, so it gets very hot and stuffy overnight unless you open a window- and then it was noisy. Second: absolutely no western food options and there’s isn’t much around by way of restaurants that were open when we were there. Not everyone wants Japanese food for breakfast. We had to buy yoghurt etc from the food mart.

Changing room in onsen room a little bit smelly and small

Changing room in onsen room a little bit smelly and small

The Shogetsu Grand Hotel greatly exceeded our expectations! We had an amazing time. Everything was 5 star (food, service etc.) with some nice extra surprises thrown in. The hot spring baths were very relaxing.

The Shogetsu Grand Hotel greatly exceeded our expectations! We had an amazing time. Everything was 5 star (food, service etc.) with some nice extra surprises thrown in. The hot spring baths were very relaxing.

Everything is good to stay here. Breakfast and dinner were perfect.

Everything is good to stay here. Breakfast and dinner were perfect.

This is my second visit. I was having trouble getting a customer at the front desk. I'm satisfied with the rest.

This is my second visit. I was having trouble getting a customer at the front desk. I'm satisfied with the rest.

The hotel is very pretty and stylish. Free snacks and drinks are provided at the lounge which is extremely good service. The staff gave warm welcome to the guests. Room was spacious too. Onsens were good too. The location of the hotel is good for people who drive or do not drive. A highly recommended hotel for all guests.

The hotel is very pretty and stylish. Free snacks and drinks are provided at the lounge which is extremely good service. The staff gave warm welcome to the guests. Room was spacious too. Onsens were good too. The location of the hotel is good for people who drive or do not drive. A highly recommended hotel for all guests.

Had amazing time with my family, great service!! Thank you!

Had amazing time with my family, great service!! Thank you!

NICE HOT SPRING, NICE STAFF, NICE MEAL

NICE HOT SPRING, NICE STAFF, NICE MEAL

Onsen facility is by far the best I’ve ever used. But for what it costed, everything else was not quite up to standard. Biggest downside is that no dinner available in hotel if not booked with the room in advance. Not sure if this is a cultural thing but it’s very inconvenient, especially in winter.

Good location and best service

Good location and best service

Room very spacious and clean. Staff not very helpful. To be honest the food selection is so scarce that you may just skip it. Breakfast is simply unacceptable. Food is the worst among those I've had in Japanese hotels. Other facilities are average but with the price, absolutely not worth it.

Room very spacious and clean. Staff not very helpful. To be honest the food selection is so scarce that you may just skip it. Breakfast is simply unacceptable. Food is the worst among those I've had in Japanese hotels. Other facilities are average but with the price, absolutely not worth it.

The honey service was very good and tasty. The view from room was good. Diner was very good.

Very nice hotel. The only shortcoming is that the hot spring is rather small. However, as the hotel is relatively small, overall its still ok.

Very nice hotel. The only shortcoming is that the hot spring is rather small. However, as the hotel is relatively small, overall its still ok.

Shops location of the hotel , it's very modern from outside . Great architecture considering the reception is at 6 floor and onsen is below . Fantastic view of the river .