Good hotel for stay in ooty

The hotel is located in central Ooty opposite the rose garden. It may not be possible to walk from the hotel to the city center because of the steep hill the hotel is located on but if you have a vehicle, it is very easy to commute. The hotel is neat and clean and worth the 4star status. The facilities are good if you have time to use them. The breakfast had a nice spread and was good. We did not try lunch or dinner because the rates were exorbitant. no ac but its not required any ways

It is a lovely property by Fortune ITC. The food is good and the staff is very welcoming. We enjoyed the stay at this hotel. Located very close to Rose garden and ideal for a walk to the beautiful park. The service staff and the manager at the restaurant needs special mention they are so helpful. They have a good garden and kids play area. It is an ideal place for the families to enjoy a peaceful vacation.

The hotel is located in central Ooty opposite the rose garden. It may not be possible to walk from the hotel to the city center because of the steep hill the hotel is located on but if you have a vehicle, it is very easy to commute. The hotel is neat and clean and worth the 4star status. The facilities are good if you have time to use them. The breakfast had a nice spread and was good. We did not try lunch or dinner because the rates were exorbitant. no ac but its not required any ways

I understand that it's a rustic area so can't expect 4/5 star class as in urban areas . However general cleanliness and quality of the food can definitely be improved. Will add to stunning Ooty.

I understand that it's a rustic area so can't expect 4/5 star class as in urban areas . However general cleanliness and quality of the food can definitely be improved. Will add to stunning Ooty.

I had a comfortable stay. The hotel staff were efficient and courteous.

I had a comfortable stay. The hotel staff were efficient and courteous.

bathroom should be improved. Curtains had plastics knobs instead of steel, therefore could not take load of heavy curtains and were falling down in midnight. Some of rooms were under renovation which were not informed to us in advance. Otherwise hotel location and food was Ok

bathroom should be improved. Curtains had plastics knobs instead of steel, therefore could not take load of heavy curtains and were falling down in midnight. Some of rooms were under renovation which were not informed to us in advance. Otherwise hotel location and food was Ok

It was exciting but food prices are so exorbitant

It was exciting but food prices are so exorbitant

Good clean hotel, breakfast - average. Nice staff.

Good clean hotel, breakfast - average. Nice staff.

We celebrated a birthday dinner with friends and the restaurant staff went out of their way to accommodate our needs. Special thanks to David, the restaurant manager.

We celebrated a birthday dinner with friends and the restaurant staff went out of their way to accommodate our needs. Special thanks to David, the restaurant manager.

Its a lovely little hotel with a distinct charm, although its getting a little old now and needs refurbishing, which am told is likely to start soon.. esp the bathrooms look very dated... but the ITC service is excellent.. overall a fairly central location.. right nx to the Rose Garden (500 m away from hotel main gate) and rickshaws are easy to get, for local travel... overall quite an enjoyable hotel..

Its a lovely little hotel with a distinct charm, although its getting a little old now and needs refurbishing, which am told is likely to start soon.. esp the bathrooms look very dated... but the ITC service is excellent.. overall a fairly central location.. right nx to the Rose Garden (500 m away from hotel main gate) and rickshaws are easy to get, for local travel... overall quite an enjoyable hotel..

The wifi was not working for the three out of 4 days of our stay even after we complained with the hotel staff many times. The only reason given to us was that it was a technical issue and they cant do anything about it. Seriously, so many days to fix this problem. Few lightnings were not working in our room and so the ambience was not good at all. Bath robes kept in the bathroom were defective and the housekeeping didnt change them even though they were cleaning our room daily. Its no use booking a suite if basic amenities are not attended by the hotel and the hotel staff didnt even have a courtesy to apologise also for the inconvenience and the only thing they did was nodding their heads and agreeing to what we complained. The room service never bought any receipt or bill to sign for the food we ordered in the room even after reminding them few times. The only thing I liked in the hotel was the service provided by the restaurant staff during breakfast timings and their service was excellent and very courteous. The

The wifi was not working for the three out of 4 days of our stay even after we complained with the hotel staff many times. The only reason given to us was that it was a technical issue and they cant do anything about it. Seriously, so many days to fix this problem. Few lightnings were not working in our room and so the ambience was not good at all. Bath robes kept in the bathroom were defective and the housekeeping didnt change them even though they were cleaning our room daily. Its no use booking a suite if basic amenities are not attended by the hotel and the hotel staff didnt even have a courtesy to apologise also for the inconvenience and the only thing they did was nodding their heads and agreeing to what we complained. The room service never bought any receipt or bill to sign for the food we ordered in the room even after reminding them few times. The only thing I liked in the hotel was the service provided by the restaurant staff during breakfast timings and their service was excellent and very courteous. The

Hotel staff were very well trained and accommodating. Rooms are well kept but for the price I feel they should include things like slippers, bath robes etc. Loved their lobby & overall ambience.

Hotel staff were very well trained and accommodating. Rooms are well kept but for the price I feel they should include things like slippers, bath robes etc. Loved their lobby & overall ambience.

not good

not good

This was for a family trip with young kids. Hotel staff, while friendly, cannot speak English well. It was a challenge to communicate Poor service of cabs. Have to rely on autos. South Indian food is good. Multicuisine not that good. Rooms are nice and clean. Grounds are ok. Overall good hotel if you are a South Indian. Good location

This was for a family trip with young kids. Hotel staff, while friendly, cannot speak English well. It was a challenge to communicate Poor service of cabs. Have to rely on autos. South Indian food is good. Multicuisine not that good. Rooms are nice and clean. Grounds are ok. Overall good hotel if you are a South Indian. Good location

Comfortable,centrally located,courteous service,good parking area .Food was really good and sumptuous.Ambience was excellent and the piano programme during the dinner time was so melodius.....Our special mention to the musician... Thanks Sullivan Court...Keep Up The Standards!!! Wishing You All The Best

We were only there one night and 2 things we particularly needed was good internet and for them to book a taxi for our onging journey. While the website advertised free internet, it was only for one device and only for 12 hours, many of which you are asleep!! The hotel booked a taxi for us to get to Coinbatore for Rs4000 but when we went down the street we could book one for ourselves for Rs2000. The general cleanliness of the lift and hallways was not great and the bathroom looked sad, particulary the shower. Compared to other hotels we have been to staff were disinterested and slow to attend.

Good Experience. Very courteous staff. Food is good but can be better. Location is good. Need to put some clear directions on how to reach the hotel, especially for those coming there for the first time.

Good Experience. Very courteous staff. Food is good but can be better. Location is good. Need to put some clear directions on how to reach the hotel, especially for those coming there for the first time.

the stay was good & staff, food etc all were excellent

the stay was good & staff, food etc all were excellent