It was not what was communicated on-line at the time of booking. Expensive for what we got.

What a comically engaged vacation! Started with wrong room. We ended up in the storage room with 50 phones. And babby crib and boxes stacked to the ceiling in the laundry room. Latches off doors, locked out of own bathroom. Had to go to the lobby bathroom. Just a nightmare. Pool kets never worked the entire trips after 3 sets made. Room keys had to be remade twice also. The resort charged us for the resort fee; however my wife had to pay twices for beach chairs and we were stll charged the resort free for 3 days...smh. not worth staying here and saving $200. Not worth it. Next time im going the the Ritz!

What a comically engaged vacation! Started with wrong room. We ended up in the storage room with 50 phones. And babby crib and boxes stacked to the ceiling in the laundry room. Latches off doors, locked out of own bathroom. Had to go to the lobby bathroom. Just a nightmare. Pool kets never worked the entire trips after 3 sets made. Room keys had to be remade twice also. The resort charged us for the resort fee; however my wife had to pay twices for beach chairs and we were stll charged the resort free for 3 days...smh. not worth staying here and saving $200. Not worth it. Next time im going the the Ritz!

When I got to hotel had no record of my reservation. Spent over an hour at check to get resolved. Room wasn't very clean floors in kitchen and bath were very dirty

When I got to hotel had no record of my reservation. Spent over an hour at check to get resolved. Room wasn't very clean floors in kitchen and bath were very dirty

Great for damilies

Great for damilies

The resort is really nice. Beautiful beach. Good food.

The resort is really nice. Beautiful beach. Good food.

When booking this hotel stay I was not informed that this particular room at the hotel (which I also called directly before booking on hotels.com) was supposedly owned by an individual so there was no soap provided and the front desk said they were unable to give us soap, shampoo or even towels. Another thing that I was not aware of is that you have to have valet parking and the majority of the time it would take a very long time for them to bring the car to you which made us late for a reservation one night. They also do not provide luggage carts.

When booking this hotel stay I was not informed that this particular room at the hotel (which I also called directly before booking on hotels.com) was supposedly owned by an individual so there was no soap provided and the front desk said they were unable to give us soap, shampoo or even towels. Another thing that I was not aware of is that you have to have valet parking and the majority of the time it would take a very long time for them to bring the car to you which made us late for a reservation one night. They also do not provide luggage carts.

Great rooms and access to the beach. Two amazing pools and very kid friendly.

Great rooms and access to the beach. Two amazing pools and very kid friendly.

He’s and pillow comfortable. We were in a two bedroom suite which seems to not be owned by Marriott. It’s owned by individual people so you have your own service department. Theres nothing to clean your own dishes , so when we found lipstick on a glass there’s no way to clean it. Pillows aren’t already covered with pillow covers, you do it yourself. Which pillows given were dirty and it was a gross chore but a must for comfort we wanted. The slide could be refurbished and pool bar closes by 5. Service person we had to call for items wasn’t friendly nor customer service oriented. Overall liked proximity and ambiance. A few things could be changed.

He’s and pillow comfortable. We were in a two bedroom suite which seems to not be owned by Marriott. It’s owned by individual people so you have your own service department. Theres nothing to clean your own dishes , so when we found lipstick on a glass there’s no way to clean it. Pillows aren’t already covered with pillow covers, you do it yourself. Which pillows given were dirty and it was a gross chore but a must for comfort we wanted. The slide could be refurbished and pool bar closes by 5. Service person we had to call for items wasn’t friendly nor customer service oriented. Overall liked proximity and ambiance. A few things could be changed.

The amazing views and the peace you can experience here

The amazing views and the peace you can experience here

Not what I would have expected from a Marriott. The breakfast was fine, dinner was awful - limited menu for kitchen remodel I think? Unit was dirty and in need of renovation. The carpet was just disgusting. Doors had missing hardware. Staff was mostly friendly. Would not stay again for how expensive it is. Definitely not worth it.

Not what I would have expected from a Marriott. The breakfast was fine, dinner was awful - limited menu for kitchen remodel I think? Unit was dirty and in need of renovation. The carpet was just disgusting. Doors had missing hardware. Staff was mostly friendly. Would not stay again for how expensive it is. Definitely not worth it.

Hotel location was beautiful but the room was dirty. The kitchen floor had crumbs under the chairs from before our stay and was never cleaned the eight nights we stayed. Carpet was never vacumned while we stayed. Bathroom towel, sheets and pillowcases all had stains. Even if they were clean, for the price we paid their shouldnt be any stains. Carpet was stained all over. Bathroom shower had a leak that left water pooling by the toilet which caused the shower track to have mold. Also somehow my yankee mug disappeared. My only regret is not taking a picture to show. We wont be going back. The mirror in the bathroom above the sink had toothpaste stains all over it.

Hotel location was beautiful but the room was dirty. The kitchen floor had crumbs under the chairs from before our stay and was never cleaned the eight nights we stayed. Carpet was never vacumned while we stayed. Bathroom towel, sheets and pillowcases all had stains. Even if they were clean, for the price we paid their shouldnt be any stains. Carpet was stained all over. Bathroom shower had a leak that left water pooling by the toilet which caused the shower track to have mold. Also somehow my yankee mug disappeared. My only regret is not taking a picture to show. We wont be going back. The mirror in the bathroom above the sink had toothpaste stains all over it.

It was amazing worth every minute

It was amazing worth every minute

Avoid this hotel and avoid using Hotels.com. Hotels.com advertises their price match guarantee but they did not honor two separate price matches i provided. Upon check in, I tried to take a shower and there was no hot water in the main shower, sink or kitchen sink. I emailed guest services who said they checked it out and claimed it was a “user error.” I have stayed at hundreds of hotels and certainly know how to turn on hot water. Next my daughter saw bugs in the room and we killed a couple of them. Again the guest services said there was no bugs. We noticed the water in the toilets was a yellow color. Again, gust services said it was not out of the ordinary and perfectly safe. I tried to get a refund, they never answered. They told me they sent maintenance to our room but we weren’t there. Like i am supposed to sit around all day and wait for them while on a vacation!? I asked them to send the hotel manager up but they never did. After two nights of this BS, we checked out two days early and started driving home. I will never use marriot or hotels.com ever again.

Avoid this hotel and avoid using Hotels.com. Hotels.com advertises their price match guarantee but they did not honor two separate price matches i provided. Upon check in, I tried to take a shower and there was no hot water in the main shower, sink or kitchen sink. I emailed guest services who said they checked it out and claimed it was a “user error.” I have stayed at hundreds of hotels and certainly know how to turn on hot water. Next my daughter saw bugs in the room and we killed a couple of them. Again the guest services said there was no bugs. We noticed the water in the toilets was a yellow color. Again, gust services said it was not out of the ordinary and perfectly safe. I tried to get a refund, they never answered. They told me they sent maintenance to our room but we weren’t there. Like i am supposed to sit around all day and wait for them while on a vacation!? I asked them to send the hotel manager up but they never did. After two nights of this BS, we checked out two days early and started driving home. I will never use marriot or hotels.com ever again.

I didn't like that if you did not book through Marriott they had nothing to do with your room. No maid service, nothing!! They wanted me to contact the owner of the unit to get my room made up even though it stated that your room would be made up daily...most times by 12noon that was not the case...the front desk said they could not do anything about it. I think that it reflects very poorly on the Marriott brand, I am a long time Marriott guest the next time I travel...I Will Not be staying at a Marriott property!!!!! Very Disappointed!!!! I have been in the travel industry and talk to a Lot of people who travel regularly. I will Defiantly NOT by recommending a stay in any Marriott property. Tony Cuvee

I didn't like that if you did not book through Marriott they had nothing to do with your room. No maid service, nothing!! They wanted me to contact the owner of the unit to get my room made up even though it stated that your room would be made up daily...most times by 12noon that was not the case...the front desk said they could not do anything about it. I think that it reflects very poorly on the Marriott brand, I am a long time Marriott guest the next time I travel...I Will Not be staying at a Marriott property!!!!! Very Disappointed!!!! I have been in the travel industry and talk to a Lot of people who travel regularly. I will Defiantly NOT by recommending a stay in any Marriott property. Tony Cuvee

Had such a wonderful weekend, staff were very friendly, specially Leo. Definitely coming back

Had such a wonderful weekend, staff were very friendly, specially Leo. Definitely coming back

Property was fine, using hotels.com for booking as a third party for a publicly owned unit crated nothing but trouble as we had plumbing issues that could not be resolved as it’s not the Marriott’s responsibility at that point.

Property was fine, using hotels.com for booking as a third party for a publicly owned unit crated nothing but trouble as we had plumbing issues that could not be resolved as it’s not the Marriott’s responsibility at that point.

Thick walls! So if you like to play some music or have a screamer, no complaints filed by other square bear guests