Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.

Overall, it was a very good stay. However, the flow of water from the shower was all around the place, instead of directly down and the water did not heat that much, especially if you have to take a shower early morning. Also, there were some problems with the curtain rails, which sometimes came off when pulling the curtains.

The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again

The property is run down and everything is falling apart inside The housekeeping staff one morning just opened the door and started cleaning while I was asleep in bed! When she was asked to return later she said "No I can't I have a staff meeting !" Its a great price if you just need a bed for the night - but nothing else would make me go here again

Great team including the Manager, Everyone was helpful

Great team including the Manager, Everyone was helpful

The staff are friendly and helpful but the facilities are mediocre and dated. Rooms are smaller in size compared to similar priced hotels I've stayed in Nairobi. The bathroom is poorly designed. Housekeeping didn't change my bedsheets even though I was there for over a week. The location is good with two major malls close by. The restaurant service is good but the food was average and inauthentic at its best (no Thai flavors in the green curry, was closer to a pesto sauce). This was surprising as the reviews online praised the restaurant and chef but that wasn't my experience. Internet was solid, no complaints there. Overall, too many small things that were wrong which made it a mediocre experience (3 out of 5).

The staff are friendly and helpful but the facilities are mediocre and dated. Rooms are smaller in size compared to similar priced hotels I've stayed in Nairobi. The bathroom is poorly designed. Housekeeping didn't change my bedsheets even though I was there for over a week. The location is good with two major malls close by. The restaurant service is good but the food was average and inauthentic at its best (no Thai flavors in the green curry, was closer to a pesto sauce). This was surprising as the reviews online praised the restaurant and chef but that wasn't my experience. Internet was solid, no complaints there. Overall, too many small things that were wrong which made it a mediocre experience (3 out of 5).

The bathrooms require urgent repair and renovation work. The room we were given was not even cleaned properly and had to request another room. Housekeeping did poor cleaning job the next day and the place is infested with mosquitoes.

The bathrooms require urgent repair and renovation work. The room we were given was not even cleaned properly and had to request another room. Housekeeping did poor cleaning job the next day and the place is infested with mosquitoes.

Quiet setting with everything in order. Staff very attentive and polite. Good location within a 5 minute walk of major shopping mall. Food good, but not spectacular.

Quiet setting with everything in order. Staff very attentive and polite. Good location within a 5 minute walk of major shopping mall. Food good, but not spectacular.

I highly recommend Zehneria Portico! Other than staff not replying to emails in a timely fashion in my weeks leading up to my stay, id say this place in top notch!

I highly recommend Zehneria Portico! Other than staff not replying to emails in a timely fashion in my weeks leading up to my stay, id say this place in top notch!

Nice pool, relaxing stay.

Nice pool, relaxing stay.

There were cockroaches in the bathroom and bedroom

There were cockroaches in the bathroom and bedroom

A beautiful hotel in Nairobi with very friendly and helpful staff members. I would definitely recommend and visit again

A beautiful hotel in Nairobi with very friendly and helpful staff members. I would definitely recommend and visit again

This hotel in a convenient location right behind sarit Center and a walking distance to westgate. The staff are very helpful and the rooms are comfortable. Definitely worth considering.

For a hotel rated at 3.5 - 4 stars, it is the definition of average. Nothing extraordinary about it, the restaurant variety was good, the service was ok and that't about it. On the minus side, the room floor was always dirty, the bathroom door had a broken handle fixed with tape and toilet paper, the wake-up service wass rubbish - they either woke me up earlier than requested or completely forgot about it. I asked for a packed vegetarian breakfast when checking out and they gave me sausages... All in all, i guess this is what you can expect from 3-4 stars in Kenya, but for this price, i think they can do better.

For a hotel rated at 3.5 - 4 stars, it is the definition of average. Nothing extraordinary about it, the restaurant variety was good, the service was ok and that't about it. On the minus side, the room floor was always dirty, the bathroom door had a broken handle fixed with tape and toilet paper, the wake-up service wass rubbish - they either woke me up earlier than requested or completely forgot about it. I asked for a packed vegetarian breakfast when checking out and they gave me sausages... All in all, i guess this is what you can expect from 3-4 stars in Kenya, but for this price, i think they can do better.

The staff here are wonderful .. nothing is too much trouble and they are very keen to assist. Totally awesome breakfast too

The staff here are wonderful .. nothing is too much trouble and they are very keen to assist. Totally awesome breakfast too

This was a decent place to stay. Breakfasts were good. Good Wi-Fi. Luke warm showers and we couldn't change the channels on the TV even though the staff replaced the batteries in the remote.

This was a decent place to stay. Breakfasts were good. Good Wi-Fi. Luke warm showers and we couldn't change the channels on the TV even though the staff replaced the batteries in the remote.

Very friendly and personable staff. Affordable and well-situated, near the Sarit Centre. My only complaint is the wifi in the room speed working, and they were not able to fix it.

Very friendly and personable staff. Affordable and well-situated, near the Sarit Centre. My only complaint is the wifi in the room speed working, and they were not able to fix it.

Over all OK, however ordering at the restaurant and waiting for 50 minutes for the food to arrive was too much to understand. Also the water at the shower keeps staying and almost fell there due to it being slippery and uneven floor not allowing water to drain.

Over all OK, however ordering at the restaurant and waiting for 50 minutes for the food to arrive was too much to understand. Also the water at the shower keeps staying and almost fell there due to it being slippery and uneven floor not allowing water to drain.

No hot water in the bathroom was real put off !