The room had dead insects on the bathroom and shower rooms….the air condition was noisy at times ….. however the coffee shop just extra ordinarily excellent ….

The room had dead insects on the bathroom and shower rooms….the air condition was noisy at times ….. however the coffee shop just extra ordinarily excellent ….

The rooms need to be updated. I was also disappointed at how rooms were not cleaned well. The buffet dinner selection was ok but it would have been better if the food tasted fresh. The breakfast however was a tad better but was too heavy with pasta! Although the service was prompt with housekeeping and front desk ladies were courteous, I probably would not stay again...

The rooms need to be updated. I was also disappointed at how rooms were not cleaned well. The buffet dinner selection was ok but it would have been better if the food tasted fresh. The breakfast however was a tad better but was too heavy with pasta! Although the service was prompt with housekeeping and front desk ladies were courteous, I probably would not stay again...

+ Nice pool and pool area + Good sized rooms. Nice and clean + Food in the Mango restaurant was good and large portions + Staff was friendly and helpful. + Always on power in the room + We got complimentary Breakfast even if we didn't book breakfast though hotels.com who wanted a laughable amount for it. - The safe in the room and the remote for the AC didn't work when I checked in. I reported it to the front desk and they promised to have someone come fix it, they never did. - If you come by bus to Batangas and have a bit of luggage it can be hard to get it to the hotel since it's a bit far from.. everything. We ended up using trikes to get there but that was lett than an optimal solution, worth calling the hotel and ask them to come pick you up. - It was a bit windy while we where there and leafs and other debris blew into the pool and the grounds crew was not very tentative to clean it up making at least parts of the pool undesirable. - Breakfast was ok but nothing very exciting. Good omelet.

+ Nice pool and pool area + Good sized rooms. Nice and clean + Food in the Mango restaurant was good and large portions + Staff was friendly and helpful. + Always on power in the room + We got complimentary Breakfast even if we didn't book breakfast though hotels.com who wanted a laughable amount for it. - The safe in the room and the remote for the AC didn't work when I checked in. I reported it to the front desk and they promised to have someone come fix it, they never did. - If you come by bus to Batangas and have a bit of luggage it can be hard to get it to the hotel since it's a bit far from.. everything. We ended up using trikes to get there but that was lett than an optimal solution, worth calling the hotel and ask them to come pick you up. - It was a bit windy while we where there and leafs and other debris blew into the pool and the grounds crew was not very tentative to clean it up making at least parts of the pool undesirable. - Breakfast was ok but nothing very exciting. Good omelet.

good. & relaxing hotel..but...i don’t like the front desk,,she keeps me waiting for a long time while i’m checking inn,’coz she talks someone in a phone

good. & relaxing hotel..but...i don’t like the front desk,,she keeps me waiting for a long time while i’m checking inn,’coz she talks someone in a phone

Great service! The staff was friendly! The food was delicious!

Great service! The staff was friendly! The food was delicious!

Worst service we had. There is no value for money. The room was so small. It’s not worth it! Just book Pontefino instead of BCC.

Worst service we had. There is no value for money. The room was so small. It’s not worth it! Just book Pontefino instead of BCC.

Reasonably well kept. Food is good.

Reasonably well kept. Food is good.

The place is nice with big trees and nice pool. The staff are accomodating. Nice lay out. Keep it up..

The place is nice with big trees and nice pool. The staff are accomodating. Nice lay out. Keep it up..

I like its privacy, not crowded but i wished they provided us slippers also they need to make sure they are serving hot and clean food. What disgusts me much was i found a hair strand on mg veggie salad..so disappointed ugh.

I like its privacy, not crowded but i wished they provided us slippers also they need to make sure they are serving hot and clean food. What disgusts me much was i found a hair strand on mg veggie salad..so disappointed ugh.

We enjoyed our stay. Staff were very courteous & alert. Place is very clean.

We enjoyed our stay. Staff were very courteous & alert. Place is very clean.

Service was a little slow, but the staff was friendly overall. Hotel has enough amenities to keep you relaxed and refreshed for your stay.

It was a relaxing vacation!

It was a relaxing vacation!

A hotel that works hard to get everything just right.

The mattress was a little soft, but thats due to my personal preference for a hard mattress.

The hotel was a clean but some insects were there. Water pool was smelling kinda chemical something. Location is outside of central city but you never use a car that was recommanded by the hotel, very expensive.(around 5,000 peso). Restaurant was good but a little bit expensive compare to outside restaurant. Front desk have no any other information about somewhere or something to eating for the customers. They just need to customers stick their room and spend money for them. If you wanna have a day in here, you have to rent a car. If you don't you cant go out everywhere.

The hotel was a clean but some insects were there. Water pool was smelling kinda chemical something. Location is outside of central city but you never use a car that was recommanded by the hotel, very expensive.(around 5,000 peso). Restaurant was good but a little bit expensive compare to outside restaurant. Front desk have no any other information about somewhere or something to eating for the customers. They just need to customers stick their room and spend money for them. If you wanna have a day in here, you have to rent a car. If you don't you cant go out everywhere.

Very very good. location is great

Very very good. location is great

Nice hotel good distance from city food is ok service is very good

Nice hotel good distance from city food is ok service is very good

Was very far the Taal volcano which I was interested in