Really lovely and cozy. Quite small but not too bad. It unfortunately had thin walls, and neighbors could easily be heard. Wish it had a full kitchen, as I had assumed I purchased the deluxe with the full kitchen because we were staying for a while. Over all it didn’t spoil the experience, and we actually miss it!

Really lovely and cozy. Quite small but not too bad. It unfortunately had thin walls, and neighbors could easily be heard. Wish it had a full kitchen, as I had assumed I purchased the deluxe with the full kitchen because we were staying for a while. Over all it didn’t spoil the experience, and we actually miss it!

The bed was comfortable and the hot tub was clean. However the room stunk with mildew and the bathroom was very cold!

The bed was comfortable and the hot tub was clean. However the room stunk with mildew and the bathroom was very cold!

I booked a room for three adults. The room didn't have the sofa sleeper it said it did. You could not navigate a wheelchair through the room . The room smelt like mildew or mold we couldn't breath without tasting it. The purple haired front desk lady was so very rude and when I asked for the manager she said she was it. After waiting for her to get off the phone from a personal call after twenty minutes with others waiting to check in, I was told there was nothing she could do. Couldn't refund the charge cause I booked through Expedia. The room wasn't what I was led to believe it would be. No breakfast, no indoor pool, not enough beds and definitely not a handicap friendly place. I will not be booking with this place again and plan to tell my family and friends how awful I had of an experience dealing with this company and their representatives.

The Westerly had everything I needed and I hope to stay there next time I am at Ocean Shores.

The pictures and condition of this property are in no way indictive of the current condition. I imagine they were taken when the property was refurbished many years prior. It was in general disrepair, window screens broken or missing, doorknobs and locks that appeared to be cheap and unsecure and that was without access to see the condition of the actual rooms. It is operated by Days Inn down the street, that is where the amenities (pool, spa, continental breakfast) are located and there is no one on site to check in or provide assistance. We arrived pre-check-in to find some people drinking and smoking in close proximity to where our room would have been located. We traveled to Days Inn and asked to see a room and the reception desk told us there weren't any available to look at, that the cleaning crew was delay and that the room would not be available until after the posted time. After additional consideration, we decided to forego our stay. I attempted to receive a refund but was told to no refunds, no exceptions. This property is totally unacceptable base on the pictures represented and one would be wise to consider other options. It's a very poor business practice to refuse a refund based on the conditions being different than what is represented. It appears to be a quaint older motel, we found it to be anything but.

My mom and I said at motel is amazing it so old school a key to still lock the door I will stay their again