Old, with creaky floors and stairs. Cave like. You had to put on your own linen when you got there. No toiletries.

Old, with creaky floors and stairs. Cave like. You had to put on your own linen when you got there. No toiletries.

First thing is this isn't really a hotel. It's a short-term apartment rentals. We had a great 3-bedroom suite with a balcony & amazing view. Close to town and great skiing & hiking. Very clean and comfortable. Downsides: reception opening hours are short: DON'T GET THERE AFTER 8 PM OR YOU CAN'T CHECK IN. Pool & sauna hours also very short: just 3 hours per day. Last downside was only 1 toilet.

First thing is this isn't really a hotel. It's a short-term apartment rentals. We had a great 3-bedroom suite with a balcony & amazing view. Close to town and great skiing & hiking. Very clean and comfortable. Downsides: reception opening hours are short: DON'T GET THERE AFTER 8 PM OR YOU CAN'T CHECK IN. Pool & sauna hours also very short: just 3 hours per day. Last downside was only 1 toilet.

Couple of days on the way back from Spain - very relaxing and enjoyable.

Couple of days on the way back from Spain - very relaxing and enjoyable.

Good value. Very pleasant environment with mountain views. We were 2 in an apartment designed to take up to 6. Well equipped and spacious for 2 (although bedroom a bit cramped), but would be a terrible squash for 6. No non-French TV.

Good value. Very pleasant environment with mountain views. We were 2 in an apartment designed to take up to 6. Well equipped and spacious for 2 (although bedroom a bit cramped), but would be a terrible squash for 6. No non-French TV.

Good value. Bedroom very small.

Good value. Bedroom very small.

We arrive at noon and had to wait at 4pm to check in because the office was closed between 12 to 4pm. At check in we had a list of things to do when leaving the room, undo the bed, put all linens together to a basket downstairs, leave the room and drop all garbage at the front entrance of the property. The mattress was atrocious and we did not sleep all night it was so uncomfortable. The cleanest is at desired and I will not recommend that hotel.

We arrive at noon and had to wait at 4pm to check in because the office was closed between 12 to 4pm. At check in we had a list of things to do when leaving the room, undo the bed, put all linens together to a basket downstairs, leave the room and drop all garbage at the front entrance of the property. The mattress was atrocious and we did not sleep all night it was so uncomfortable. The cleanest is at desired and I will not recommend that hotel.

Hotel is a bit difficult to find. However, the staff were excellent and the rooms spacious. Parking was convenient. A good hotel and a good value in a beautiful part of France.

Hotel is a bit difficult to find. However, the staff were excellent and the rooms spacious. Parking was convenient. A good hotel and a good value in a beautiful part of France.

Very convenient location in Luz St Saveur. Perfect as a base for exploring the Hautes Pyrenees. We visited in early June and it was extremely quiet. Be aware that you are required to clean your own room prior to check-out or be charges a 80 EURO cleaning fee.

Very convenient location in Luz St Saveur. Perfect as a base for exploring the Hautes Pyrenees. We visited in early June and it was extremely quiet. Be aware that you are required to clean your own room prior to check-out or be charges a 80 EURO cleaning fee.

We stayed at this condo type property for four (4) nites and it was the perfect location for our hiking and sightseeing. The staff was excellent and very helpful. A couple of items were missing from our unit and they took care of it immediately. Others have commented on some negative experiences but we found none of that. WiFi is only available in the Reception area. I would have gladly paid additional to have it available in our unit. The bedroom area is quite small - just large enough for the bed but this is made up for by the generous family/living room/kitchen area. Our first impression after we checked in a headed to our unit was that the common areas looked very depressing and everything was concrete and then we opened the door to our unit and we were totally surprised. We later deduced that the concrete was there because of all the skiers and ski boots that would otherwise ruin other flooring. Parking is easy and plentiful and you can walk into Luz-Saint-Sauvere in about 5 minutes walking along the creek. There is a Carefour Market in the center of the city that will take care of most of your grocery needs.

We stayed at this condo type property for four (4) nites and it was the perfect location for our hiking and sightseeing. The staff was excellent and very helpful. A couple of items were missing from our unit and they took care of it immediately. Others have commented on some negative experiences but we found none of that. WiFi is only available in the Reception area. I would have gladly paid additional to have it available in our unit. The bedroom area is quite small - just large enough for the bed but this is made up for by the generous family/living room/kitchen area. Our first impression after we checked in a headed to our unit was that the common areas looked very depressing and everything was concrete and then we opened the door to our unit and we were totally surprised. We later deduced that the concrete was there because of all the skiers and ski boots that would otherwise ruin other flooring. Parking is easy and plentiful and you can walk into Luz-Saint-Sauvere in about 5 minutes walking along the creek. There is a Carefour Market in the center of the city that will take care of most of your grocery needs.

This aparthotel is well maintained and in very good condition. The rooms are well-sized and clean. The location is just a few min walk to the center of town, which is a great location in the Pyrenees. There is ample free parking. It is great for families and groups. My only two wishes are 1) there was WiFi available in the rooms rather than just the lobby, which is a separate building; and 2) they provided a little more dishwasher soap and toilet paper if you're staying for more than 1-2 days.

This aparthotel is well maintained and in very good condition. The rooms are well-sized and clean. The location is just a few min walk to the center of town, which is a great location in the Pyrenees. There is ample free parking. It is great for families and groups. My only two wishes are 1) there was WiFi available in the rooms rather than just the lobby, which is a separate building; and 2) they provided a little more dishwasher soap and toilet paper if you're staying for more than 1-2 days.

Beautiful location, great for a group. Like new facilities and comfortable.

Beautiful location, great for a group. Like new facilities and comfortable.

My wife and I arrived at the Domaine at 4-15 p.m. only to find the reception office unmanned, after noting that reception times were clearly stated as between 4 p.m. and 9 a.m. After returning to Luz centre for grocery shopping, we came back to reception, and were allocated room no. 214, which turned out to be the most gloomy room possible, given the fact it was on the dark side of the Domaine. Upon returning to reception,we requested an alternative room on the Western side, i,e, to enjoy the maximum amount of sunshine possible on the balcony, whilst enjoying our evening meal. The response from the young female receptionist was absolutely abysmal, in that to quote her exact words ' For one night only - you are only going to sleep there '. We were flabbergasted at this reply, and were then told to obtain a change meant that the new room would have to be cleaned. We stuck to our guns and were most reluctantly given the the keys to room no.208.which was perfectly placed to receive a further 2 hours of evening sunshine, and was in fact was already clean throughout and most enjoyable that evening. We would suggest, that in view of the above experience, that this employee be sent on the next available Customer Care Training Course, given the fact she does not appreciate customer's valid requests as such, in short, sort this girl out quickly before she upsets more customers of Expedia.com.

My wife and I arrived at the Domaine at 4-15 p.m. only to find the reception office unmanned, after noting that reception times were clearly stated as between 4 p.m. and 9 a.m. After returning to Luz centre for grocery shopping, we came back to reception, and were allocated room no. 214, which turned out to be the most gloomy room possible, given the fact it was on the dark side of the Domaine. Upon returning to reception,we requested an alternative room on the Western side, i,e, to enjoy the maximum amount of sunshine possible on the balcony, whilst enjoying our evening meal. The response from the young female receptionist was absolutely abysmal, in that to quote her exact words ' For one night only - you are only going to sleep there '. We were flabbergasted at this reply, and were then told to obtain a change meant that the new room would have to be cleaned. We stuck to our guns and were most reluctantly given the the keys to room no.208.which was perfectly placed to receive a further 2 hours of evening sunshine, and was in fact was already clean throughout and most enjoyable that evening. We would suggest, that in view of the above experience, that this employee be sent on the next available Customer Care Training Course, given the fact she does not appreciate customer's valid requests as such, in short, sort this girl out quickly before she upsets more customers of Expedia.com.

Overall, the staff were friendly and they were multi-lingual (huge help)! The hotel itself was very conviently located and clean. The facilities were nice, but there were a few issues as stated above.

Overall, the staff were friendly and they were multi-lingual (huge help)! The hotel itself was very conviently located and clean. The facilities were nice, but there were a few issues as stated above.