The good news about this hotel is that it's cheap, the bed was good and the room was quiet. So, I slept pretty well. The desk is in the right place and easy to use near plug sockets. Booking and check-in was fine. Breakfast during Passover was not included in the price which was good because the hotel is not kosher. That is is where the good news finishes. As their responses to reviews shows and a reaction to a problem I had the owners/managers do not like customers and that drives all the problems with the hotel. Their reaction to a comment about difficulties using the TV was to say that I should have asked the owner about the problem in the morning. Well, most customers use TVs in the evening not the morning. The explanation for the receptionist's lack of interest at night that staff at night are only for security tells you much about the owners' approach. I lost a rucksack strap during my trip. One of the managers ridiculed the possibility that it could have been left in the lobby. So, I went back to the room. Under the bed, there was a thick layer of dust and a condiment packet from a fast-food place. There was no apology. This could be a decent cheap option for those happy to stay away from the center - the venue isn't great but then the price reflects that. However, this will not happen with the current people in charge.

The good news about this hotel is that it's cheap, the bed was good and the room was quiet. So, I slept pretty well. The desk is in the right place and easy to use near plug sockets. Booking and check-in was fine. Breakfast during Passover was not included in the price which was good because the hotel is not kosher. That is is where the good news finishes. As their responses to reviews shows and a reaction to a problem I had the owners/managers do not like customers and that drives all the problems with the hotel. Their reaction to a comment about difficulties using the TV was to say that I should have asked the owner about the problem in the morning. Well, most customers use TVs in the evening not the morning. The explanation for the receptionist's lack of interest at night that staff at night are only for security tells you much about the owners' approach. I lost a rucksack strap during my trip. One of the managers ridiculed the possibility that it could have been left in the lobby. So, I went back to the room. Under the bed, there was a thick layer of dust and a condiment packet from a fast-food place. There was no apology. This could be a decent cheap option for those happy to stay away from the center - the venue isn't great but then the price reflects that. However, this will not happen with the current people in charge.

Hotel was old but nice. I enjoyed 2 nights. It's close to Carmel. And also free car park.

Hotel was old but nice. I enjoyed 2 nights. It's close to Carmel. And also free car park.

Hotel Marom is a family owned hotel. Simple (not fancy at all ), very convenient, great location, free parking and free internet with lovely owners on site willing to provide assistance anytime. I have stayed there many times for several years. Was always a good experience at a very good fare.

Hotel Marom is a family owned hotel. Simple (not fancy at all ), very convenient, great location, free parking and free internet with lovely owners on site willing to provide assistance anytime. I have stayed there many times for several years. Was always a good experience at a very good fare.

II couldn't ARRIVE , I called the hotel and askeed to cancel and was charged full price. Very unpleasant

II couldn't ARRIVE , I called the hotel and askeed to cancel and was charged full price. Very unpleasant

There was a mixup about the reservation and because the person at the check in desk did not speak English, it was a long procedure to try to straighten it out and check in.

There was a mixup about the reservation and because the person at the check in desk did not speak English, it was a long procedure to try to straighten it out and check in.

Looked for a reasonable priced hotel for a family stay in Haifa during the international film festival. We are an Israeli family of 5 (3 teenage kids). The hotel was a perfect solution at a third of the price of anything else in the area. The location was wonderful and the benefit beats the price 10 fold.

Looked for a reasonable priced hotel for a family stay in Haifa during the international film festival. We are an Israeli family of 5 (3 teenage kids). The hotel was a perfect solution at a third of the price of anything else in the area. The location was wonderful and the benefit beats the price 10 fold.

The hotel was very sad and depressing. It needs a lot of work - structural and cleaning. I would not stay there again.

The hotel was very sad and depressing. It needs a lot of work - structural and cleaning. I would not stay there again.

The hotel sold my room to someone else. Very embarrassing to my wife and another travelling couple!!!! Terrible attitude!! Basically stole my money with very little emotion about it!

The hotel sold my room to someone else. Very embarrassing to my wife and another travelling couple!!!! Terrible attitude!! Basically stole my money with very little emotion about it!

It was a surprise that we had to add VAT

It was a surprise that we had to add VAT

I am a repeat customer at Hotel Marom. I am always satisfied with the great service, a very good Israeli breakfast, clean and concenient in a peaceful neigborhood. Great value for a very decent cost !

I am a repeat customer at Hotel Marom. I am always satisfied with the great service, a very good Israeli breakfast, clean and concenient in a peaceful neigborhood. Great value for a very decent cost !

Breakfast somewhat limited, but acceptable. clean. bus 24 to city. wi fi questionable

Breakfast somewhat limited, but acceptable. clean. bus 24 to city. wi fi questionable

The hotel is very nice and situated in a lovely neighborhood with a large mall nearby that had Kosher restaurants. The room size was fine with good space for storage and very clean. The breakfast was served in a very nice, large room with a variety of choices. The manager was friendly and helpful. I feel it is a great bargain. It also had easy access to other parts of Haifa that were of interest. I would stay there again.

The hotel is very nice and situated in a lovely neighborhood with a large mall nearby that had Kosher restaurants. The room size was fine with good space for storage and very clean. The breakfast was served in a very nice, large room with a variety of choices. The manager was friendly and helpful. I feel it is a great bargain. It also had easy access to other parts of Haifa that were of interest. I would stay there again.

The hotel is located on the top of a high hill in a residential area. Everything from there is downhill. (Meaning everything to there is uphill!) There is a very small convenience store two blocks away, and a fruit stand another block away. A fair-size convenience store is near the fruit stand. A restaurant is downhill near the sport arena. In its day this hotel was probably a lovely place. The outside grounds, however, have not been well maintained. There were patios and verandahs for visits and gatherings. There was a hot tub that was not hot and from which the algae had not been cleaned. The management consisted of a couple with children. It took a few days for the couple to warm up to us and be friendly, but after our efforts to show interest in them, then they became more friendly.

The hotel is located on the top of a high hill in a residential area. Everything from there is downhill. (Meaning everything to there is uphill!) There is a very small convenience store two blocks away, and a fruit stand another block away. A fair-size convenience store is near the fruit stand. A restaurant is downhill near the sport arena. In its day this hotel was probably a lovely place. The outside grounds, however, have not been well maintained. There were patios and verandahs for visits and gatherings. There was a hot tub that was not hot and from which the algae had not been cleaned. The management consisted of a couple with children. It took a few days for the couple to warm up to us and be friendly, but after our efforts to show interest in them, then they became more friendly.

Great bang for the buck. Was in Haifa and did not want to spend big bucks for lodging. Breakfast was outstanding and the setting on the terrace was mesmerizing. Friendly front desk.

Great bang for the buck. Was in Haifa and did not want to spend big bucks for lodging. Breakfast was outstanding and the setting on the terrace was mesmerizing. Friendly front desk.

Very nice stay of two days. We traveled to Nazareth, Tiberias, & Megiddo. Breakfast was very good and staff ready to help.

Very nice stay of two days. We traveled to Nazareth, Tiberias, & Megiddo. Breakfast was very good and staff ready to help.

We had to leave the hotel upon arrival as the condition of the rooms were so bad that we were sure if we stayed a little longer we will get sick . The towels were all thrown in the bath tub .Huge stains on the unwashed sheets .The carpet s were ripped ,stained and full of dust and lint .windows were kept open but the rooms were smelling very bad and the room was very cold and chilly .The only person behind the desk did not speak English even one word so we could not communicate at all . this room is not only not three star it has to be closed and it has health risks if any one stays there . We left the hotel upon arrival at 3 o'clock in the morning .and this was a bad start to our dream vacation .We must get refund .

We had to leave the hotel upon arrival as the condition of the rooms were so bad that we were sure if we stayed a little longer we will get sick . The towels were all thrown in the bath tub .Huge stains on the unwashed sheets .The carpet s were ripped ,stained and full of dust and lint .windows were kept open but the rooms were smelling very bad and the room was very cold and chilly .The only person behind the desk did not speak English even one word so we could not communicate at all . this room is not only not three star it has to be closed and it has health risks if any one stays there . We left the hotel upon arrival at 3 o'clock in the morning .and this was a bad start to our dream vacation .We must get refund .