Costumer service great

Costumer service great

my experience could not be better friendly and convivial treatment of the best I recommend and I hope to return very soon

my experience could not be better friendly and convivial treatment of the best I recommend and I hope to return very soon

Very nice beach location with convenient sheltered parking.

Very nice beach location with convenient sheltered parking.

Unit 2202 was spacious, clean, and had a great view of the white beach! The kitchen was fully stocked. And we had access to washer/dryer. The only thing I didn't like about the place is the lack of internet connection. I tried to contact Panhandle Getaways about it to no avail. We even found the modem inside a closet. This place would have been ideal if only they have internet connection as they advertised as having one. I was disappointed since I brought my laptop to finish some work.

Unit 2202 was spacious, clean, and had a great view of the white beach! The kitchen was fully stocked. And we had access to washer/dryer. The only thing I didn't like about the place is the lack of internet connection. I tried to contact Panhandle Getaways about it to no avail. We even found the modem inside a closet. This place would have been ideal if only they have internet connection as they advertised as having one. I was disappointed since I brought my laptop to finish some work.

We stayed at unit #1402. This is a privately owned condo, that was falsely sold sold to us as a 3 bedroom, 5 beds unit when it actually is 2 bedroom, 4 beds unit. We have stayed at The Sunrise Condominiums at least 5 times and we know the difference between 2 and 3 bedroom unit in this building. Not only this unit was falsely advertised by Expedia, it also had tons of hidden miscellaneous fees totaling 80% of the lodging. On top of that, when we arrived we were surprised by the cleanliness of this unit - dust all over, pizza leftovers in the fridge, broken dishwasher, broken ice-maker, no Wi-Fi internet connection. All this was addressed to Expedia at our arrival but Expedia did nothing but asking us to call Panhandle Getaways. After more than 5h on the phone, Panhandle Getaways offered us a refund if we leave - at 8pm, with a reservation booked 10 days in advance, in a crowded resorts with no room available... Since we were left with no other option, we stayed in this disgusting condo and 2 days after, our son got a stomach virus due to the cleanliness of this place. The unit has not been renovated probably since it was build. See the attached pictures. I am sorry I cant attached more - max 5 allowed. I will never recommend this unit and anything offered by Panhandle gateways, even if it's sold by Expedia. This was a false advertising with hidden fees and charges and no one did anything to fix it. No one ever explained to us what were those made up fees for either.

We stayed at unit #1402. This is a privately owned condo, that was falsely sold sold to us as a 3 bedroom, 5 beds unit when it actually is 2 bedroom, 4 beds unit. We have stayed at The Sunrise Condominiums at least 5 times and we know the difference between 2 and 3 bedroom unit in this building. Not only this unit was falsely advertised by Expedia, it also had tons of hidden miscellaneous fees totaling 80% of the lodging. On top of that, when we arrived we were surprised by the cleanliness of this unit - dust all over, pizza leftovers in the fridge, broken dishwasher, broken ice-maker, no Wi-Fi internet connection. All this was addressed to Expedia at our arrival but Expedia did nothing but asking us to call Panhandle Getaways. After more than 5h on the phone, Panhandle Getaways offered us a refund if we leave - at 8pm, with a reservation booked 10 days in advance, in a crowded resorts with no room available... Since we were left with no other option, we stayed in this disgusting condo and 2 days after, our son got a stomach virus due to the cleanliness of this place. The unit has not been renovated probably since it was build. See the attached pictures. I am sorry I cant attached more - max 5 allowed. I will never recommend this unit and anything offered by Panhandle gateways, even if it's sold by Expedia. This was a false advertising with hidden fees and charges and no one did anything to fix it. No one ever explained to us what were those made up fees for either.

We we went for six days and enjoyed walking on the beach seen the sunset and the sunrise the place is nice and close to the beach which allows you to get up every morning and walk places also close to restaurants and shopping. The pier isa nice walk and a lot of cool things to do and see there

We we went for six days and enjoyed walking on the beach seen the sunset and the sunrise the place is nice and close to the beach which allows you to get up every morning and walk places also close to restaurants and shopping. The pier isa nice walk and a lot of cool things to do and see there