Communication about the check in and parking was rough. Hotel is in a great spot but the service is below medium. Hotel staff most of the time not on site and rooms are not like the pictures. No condiments provided after arrival. No use for a washing machine without soap. When asked they send you to the store. Cleaning only happens once a week and isn’t done well. All surfaces were still dirty.

Communication about the check in and parking was rough. Hotel is in a great spot but the service is below medium. Hotel staff most of the time not on site and rooms are not like the pictures. No condiments provided after arrival. No use for a washing machine without soap. When asked they send you to the store. Cleaning only happens once a week and isn’t done well. All surfaces were still dirty.

Great location. Close to old town, market and Port. Apartment was nice, but the ceiling in the shower looked like it was about to fall in. Obviously there had been a flood above. Would recommend to friends.

Great location. Close to old town, market and Port. Apartment was nice, but the ceiling in the shower looked like it was about to fall in. Obviously there had been a flood above. Would recommend to friends.

Very modern clean and comfortable within easy walkable reach of shops and harbour side.

Very modern clean and comfortable within easy walkable reach of shops and harbour side.

Very nice modern one bedroom apartment near the Barbour, with several restaurants nearby.. Amenities were scant, limited staff coverage.

Very nice modern one bedroom apartment near the Barbour, with several restaurants nearby.. Amenities were scant, limited staff coverage.

Amazing location, felt safe. New building with bells and whistles. Poor and pricey parking options.

Amazing location, felt safe. New building with bells and whistles. Poor and pricey parking options.

Great location, close to everything, but still quiet. Welcoming staff, clean, accessible. Will stay here again.

Great location, close to everything, but still quiet. Welcoming staff, clean, accessible. Will stay here again.

The apartment itself is nice and up-to-date. However, if you are looking for a place to be comfortable and/or productive for a week, pass on this place. For a luxury-style accommodation, everything is about as cheap as it can be, from the linens and pillows to the cookware and utensils. The mattress was hard, the couch had no throw pillows so, if you lean with your back against the arm to work on your computer, it sticks into your back. And, speaking of computers, the wifi is atrocious. It was 10mbps at best (measured for speed) and that is only if you are sitting in the hall by the front door, outside the bathroom. Take your laptop into the dining room and the signal is consistent but slower still. Sit on the couch and the signal drops off every 30 seconds. No signal in the bedroom. I asked if there was an issue with the router and was told that it was working fine and that 10 Mbps is high speed. I stayed here because it has a gym - 1 elliptical, 1 bike and a cable-style weight station. The elliptical is like a child's toy, so lightweight and flimsy that it will rock your iPad right off the media shelf. The employees are friendly and helpful but they can't do much about the amenities. I would not stay here again.

The apartment itself is nice and up-to-date. However, if you are looking for a place to be comfortable and/or productive for a week, pass on this place. For a luxury-style accommodation, everything is about as cheap as it can be, from the linens and pillows to the cookware and utensils. The mattress was hard, the couch had no throw pillows so, if you lean with your back against the arm to work on your computer, it sticks into your back. And, speaking of computers, the wifi is atrocious. It was 10mbps at best (measured for speed) and that is only if you are sitting in the hall by the front door, outside the bathroom. Take your laptop into the dining room and the signal is consistent but slower still. Sit on the couch and the signal drops off every 30 seconds. No signal in the bedroom. I asked if there was an issue with the router and was told that it was working fine and that 10 Mbps is high speed. I stayed here because it has a gym - 1 elliptical, 1 bike and a cable-style weight station. The elliptical is like a child's toy, so lightweight and flimsy that it will rock your iPad right off the media shelf. The employees are friendly and helpful but they can't do much about the amenities. I would not stay here again.

We arrived early and we could leave our luggage and were given a time to come back when the apartment would be ready. Close to shops and the historic centre as well as the port and buses. Would highly recommend.

We arrived early and we could leave our luggage and were given a time to come back when the apartment would be ready. Close to shops and the historic centre as well as the port and buses. Would highly recommend.

Great value for money and right next to the city. We thoroughly enjoyed our stay!!

Great value for money and right next to the city. We thoroughly enjoyed our stay!!

Great appartment in the main block. Staff very helpful. Would recommend.

Great appartment in the main block. Staff very helpful. Would recommend.

Very large spotless apartment with huge balcony. Easy to communicate with staff. Would stay again.

Very large spotless apartment with huge balcony. Easy to communicate with staff. Would stay again.

We booked the penthouse. Although perfectly clean and modern it didn’t have the facilities that I would have expected from 4* accommodation. Nevertheless it was five minutes to Calle Larios and Constitutional Square where we normally stay which made it easily accessible to the train, buses, restaurants and shops👍👍

We booked the penthouse. Although perfectly clean and modern it didn’t have the facilities that I would have expected from 4* accommodation. Nevertheless it was five minutes to Calle Larios and Constitutional Square where we normally stay which made it easily accessible to the train, buses, restaurants and shops👍👍

Beautiful apartment in outstanding location. Would hubby recommend it!

Beautiful apartment in outstanding location. Would hubby recommend it!

The apartment is in an excellent area in SOHO. Which is convenient for rail and buses - walking distance to old town and harbour and beach. The apts are modern and well equipped. Check in is late at 5pm as the office downstairs does not re open until then. ( you can drop bags off if arrive before 12) We had asked for a room on a higher floor but were given one on 1st floor ( which is really like ground floor as only 3 ft from street level) so had some noise from street and restaurant opposite. But the area is quiet at night ( when restaurant closes which was late on Fri and Sat) There are only 2 of these rooms! Beds are all super king size and quite firm but comfortable There are no wine glasses

The apartment is in an excellent area in SOHO. Which is convenient for rail and buses - walking distance to old town and harbour and beach. The apts are modern and well equipped. Check in is late at 5pm as the office downstairs does not re open until then. ( you can drop bags off if arrive before 12) We had asked for a room on a higher floor but were given one on 1st floor ( which is really like ground floor as only 3 ft from street level) so had some noise from street and restaurant opposite. But the area is quiet at night ( when restaurant closes which was late on Fri and Sat) There are only 2 of these rooms! Beds are all super king size and quite firm but comfortable There are no wine glasses

Super responsive reception. Thet went out of their Way to accomedate us.

Super responsive reception. Thet went out of their Way to accomedate us.

lovely staff and very well located in the center with easy access to all of the attractions - we are planing to return after our touring

Great location and great, big, equipped studio. They gave me a room with a shower and a water view.