The room smelled of mold. The air conditioning, while functioning, was load to the point of disturbing sleep. There was no wifi on any of the floors. The view from the terrace is great though, and the breakfast was ok.

The room smelled of mold. The air conditioning, while functioning, was load to the point of disturbing sleep. There was no wifi on any of the floors. The view from the terrace is great though, and the breakfast was ok.

I am trying to get my money back for 3 days

I am trying to get my money back for 3 days

El Nido is a very isolated location and resources are scarce. These guys made you feel like you were visiting family from a far. There is everything you need within feet of the property. Have now illusion dreams of Hawaii here. It is a “Hole,” but a very nice treasure of a Hole. Love the Dive shop next door.... lots of activities to engage in.

El Nido is a very isolated location and resources are scarce. These guys made you feel like you were visiting family from a far. There is everything you need within feet of the property. Have now illusion dreams of Hawaii here. It is a “Hole,” but a very nice treasure of a Hole. Love the Dive shop next door.... lots of activities to engage in.

I hate to write review and complain however our experience to this hotel was very bad. The whole stay, the tour, the private Van. The hotel bathroom was dirty, the water smell was very bad, we had to buy a gallons of water for shower and tooth brush. We ask for private tour it wasn’t organized they didn’t explain us which is the first place to go according to the weather. Aside from that they brought us to where short cut, very scary wave. It was really scary, I noticed there was no boat who pass there it was just us and just told us it’s normal. I never seen normal like that. We all got Nervous. I guess they were trying to cheap the Gasoline since we pay it by private tour. We spent 20,000 on that tour we didn’t see 4 places coz they were trying to skip it I think they just want to go home early. I’m glad I insisted coz could have not seen a beautiful lagoon...The captain and tour guide was not nice except our chef who cook good food. Here comes to our private van on our way to the airport there was 2 passengers on the front when we clearly said that it’s private. I guess the owner wants to get cheap again. We paid 10,000 for private van only to find out they were tying to make money and put some passengers in there. The only good side is the breakfast place on top other than that everything was horrible experience. Don’t be confident because of a good location. You need a lot changes to keep the business. There is a lot of competitors.

I hate to write review and complain however our experience to this hotel was very bad. The whole stay, the tour, the private Van. The hotel bathroom was dirty, the water smell was very bad, we had to buy a gallons of water for shower and tooth brush. We ask for private tour it wasn’t organized they didn’t explain us which is the first place to go according to the weather. Aside from that they brought us to where short cut, very scary wave. It was really scary, I noticed there was no boat who pass there it was just us and just told us it’s normal. I never seen normal like that. We all got Nervous. I guess they were trying to cheap the Gasoline since we pay it by private tour. We spent 20,000 on that tour we didn’t see 4 places coz they were trying to skip it I think they just want to go home early. I’m glad I insisted coz could have not seen a beautiful lagoon...The captain and tour guide was not nice except our chef who cook good food. Here comes to our private van on our way to the airport there was 2 passengers on the front when we clearly said that it’s private. I guess the owner wants to get cheap again. We paid 10,000 for private van only to find out they were tying to make money and put some passengers in there. The only good side is the breakfast place on top other than that everything was horrible experience. Don’t be confident because of a good location. You need a lot changes to keep the business. There is a lot of competitors.

We hated our stay at APTR for many reasons: - rooms: small, smelly and no windows! - water: the water even we knew it was not for drinking, we were not expecting to take showers with dirty ( yellow) and smelly water ( very bad toilet smell) - breakfast: very basic and no refill is done. Better to go somewhere else for breakfast. The hotel has done a lot of overbooking resulting in some people without any room and there unhappy. I will never recommend this place.

We hated our stay at APTR for many reasons: - rooms: small, smelly and no windows! - water: the water even we knew it was not for drinking, we were not expecting to take showers with dirty ( yellow) and smelly water ( very bad toilet smell) - breakfast: very basic and no refill is done. Better to go somewhere else for breakfast. The hotel has done a lot of overbooking resulting in some people without any room and there unhappy. I will never recommend this place.

I highly recommend that you look for somewhere else to stay. This hotel is one of the most unprofessionally managed places I have seen. First, we were given their choice penthouse suite. An absolute dump of a room. Not to mention the fact that the hotel handy man's sleeping quarters are only accessible from the penthouse balcony. When we were taken through the restaurant to our room, my family, and I were horrified to see the managers husband sitting at one of the tables in his underwear watching television while eating his dinner! My family was so disgusted by the place that we immediately checked out of the place and drove 4 hours to Puerto Princesa.

I highly recommend that you look for somewhere else to stay. This hotel is one of the most unprofessionally managed places I have seen. First, we were given their choice penthouse suite. An absolute dump of a room. Not to mention the fact that the hotel handy man's sleeping quarters are only accessible from the penthouse balcony. When we were taken through the restaurant to our room, my family, and I were horrified to see the managers husband sitting at one of the tables in his underwear watching television while eating his dinner! My family was so disgusted by the place that we immediately checked out of the place and drove 4 hours to Puerto Princesa.

Like all hotels at El Nino it was small and overpriced. However it was clean and new. Breakfast was much better than expected and it was close to the beach with great views from the roof.

Like all hotels at El Nino it was small and overpriced. However it was clean and new. Breakfast was much better than expected and it was close to the beach with great views from the roof.

I would not recommend a stay at this hotel. I booked the penthouse for the advertised view and what wasn't mentioned is that the view (besides not being private) is obscured by a very, very dirty piece of plastic. When I arrived and many times throughout my stay, hotel staff was not visible/available. They don't monitor the front desk-even during business hours. When my itinerary changed and I needed to extend by a day, I chatted with the receptionist and she said that she'd check with the manager and let me know. Two days later...still no response. I asked twice more after that and without any information I just decided to move to another spot which was MUCH cleaner and definitely a better deal. I must also say that the "hot" water including water pressure was nearly nonexistent. I never ate breakfast but that's because it didn't look appetizing. I recommend looking elsewhere.

I would not recommend a stay at this hotel. I booked the penthouse for the advertised view and what wasn't mentioned is that the view (besides not being private) is obscured by a very, very dirty piece of plastic. When I arrived and many times throughout my stay, hotel staff was not visible/available. They don't monitor the front desk-even during business hours. When my itinerary changed and I needed to extend by a day, I chatted with the receptionist and she said that she'd check with the manager and let me know. Two days later...still no response. I asked twice more after that and without any information I just decided to move to another spot which was MUCH cleaner and definitely a better deal. I must also say that the "hot" water including water pressure was nearly nonexistent. I never ate breakfast but that's because it didn't look appetizing. I recommend looking elsewhere.

Well it was ok, but our suite was not a suite,it was a standard room with a view. We come from Las Vegas, and we know what is a suite., The air con went out the 2nd day, and most of the day was a brown out. So, that did not help either. The ceiling also leaked when it rained. No wifi, even though it was advertised.dont stay in this place to forget

Well it was ok, but our suite was not a suite,it was a standard room with a view. We come from Las Vegas, and we know what is a suite., The air con went out the 2nd day, and most of the day was a brown out. So, that did not help either. The ceiling also leaked when it rained. No wifi, even though it was advertised.dont stay in this place to forget

I couldn't leVe the review I wanted as there was so many bad points 1500 characters was not enough, so to summarise. 1. Denied they had our booking even though paid in full 2. Offered inferior cheaper room with no window looking out under stairs and dirty mattresses. 3. Sent us to the hotel next door for 1 night and to come back tomorrow. 4. Found our room unlocked after coming back one night 5. Moved all our belongings to fit 2 additional unwanted beds, get the room ready after we checkout please! 6. In moving belongings mixed up dirty laundry, with clean clothes 7. Breakfast was awful 8. Family members seemed to take over breakfast room and at night kept us awake til 1am 9. Definitely not worth the high price we paid Don't stay here unless you want them handling your dirty underwear! And leaving room unlocked.

The room was fine ... a bit small but clean and the breakfast was delicious and different every morning which was awesome. Ask for the rooms that aren't on the ground floor because those are better and more quiet.

I couldn't leVe the review I wanted as there was so many bad points 1500 characters was not enough, so to summarise. 1. Denied they had our booking even though paid in full 2. Offered inferior cheaper room with no window looking out under stairs and dirty mattresses. 3. Sent us to the hotel next door for 1 night and to come back tomorrow. 4. Found our room unlocked after coming back one night 5. Moved all our belongings to fit 2 additional unwanted beds, get the room ready after we checkout please! 6. In moving belongings mixed up dirty laundry, with clean clothes 7. Breakfast was awful 8. Family members seemed to take over breakfast room and at night kept us awake til 1am 9. Definitely not worth the high price we paid Don't stay here unless you want them handling your dirty underwear! And leaving room unlocked.

The room was fine ... a bit small but clean and the breakfast was delicious and different every morning which was awesome. Ask for the rooms that aren't on the ground floor because those are better and more quiet.

Nice hotel, hot water was a bit iffy but it was pretty hot outside anyway so it wasn't a big deal. Room was clean, comfy and a decent size. Free breakfast left more to be desired but was passable.

Nice hotel, hot water was a bit iffy but it was pretty hot outside anyway so it wasn't a big deal. Room was clean, comfy and a decent size. Free breakfast left more to be desired but was passable.