Overall pretty good. The front desk lady had a little attitude but thats ok. Room was clean Lots of homeless people though beware.

Gloria on check in was amazing!! She had a disgruntled customer and visibly handled them so professionally and with NO visible signs of frustration. I was second in a line up of 4-5 more rooms to check in and she never skipped a beat and NEVER showed or made me feel rushed or like a number. Continental guy was VERY friendly even though he was kept on his toes busy! Kept everything clean and NEVER showed annoyance when asked for the millionth time, where’s the bacon? LOL Front desk in the morning was assertive enough to let me know it’s time to get moving without being rude. The ‘lady in black’, ? Manager, very pleasant , glad I was able to pass on how well Gloria did the previous night!! All around we were very impressed with our room, the staff and continental -was basic but enough to fill your belly!-.

Very clean and spacious!

Convenient

Brand new Hotel great location just across from West Edmonton Mall. We had 2 bedroom suite each bedroom had own washroom and a sitting area with a TV and couch, refrigerator, microwave. We will definitely come back this is our hotel when in Edmonton and very well priced.

Surprisingly big and super new room.

First time staying there. It was awesome.

Beautiful spacious room. Loved the loft bedroom with its own bathroom. Comfortable beds.