Terrible experience. - Room inclusion includes free Wi-Fi but it is only available in the lobby with terrible speed. - Room air con broke down and management only offers electric fan as solution rather than transferring to another similar room with working air con. Only when we angrily insist they allowed the transfer

Terrible experience. - Room inclusion includes free Wi-Fi but it is only available in the lobby with terrible speed. - Room air con broke down and management only offers electric fan as solution rather than transferring to another similar room with working air con. Only when we angrily insist they allowed the transfer

Nice place to stay. Has a good view of the lake, accommodating staff, clean rooms and cr. Wifi can’t reach the room only at the lobby.. the hotel is near restaurants and pasalubong center. If you are commuting then its very accessible to transpo.

Nice place to stay. Has a good view of the lake, accommodating staff, clean rooms and cr. Wifi can’t reach the room only at the lobby.. the hotel is near restaurants and pasalubong center. If you are commuting then its very accessible to transpo.

Expedia booked us but the hotel is closed due to pandemic.they shouldnt accept bookings if they f knew that the hotels are closed and i dont know if they charge it on my credit card.

Expedia booked us but the hotel is closed due to pandemic.they shouldnt accept bookings if they f knew that the hotels are closed and i dont know if they charge it on my credit card.

no bottled water tv channels not good shower not good

no bottled water tv channels not good shower not good

No WiFI, no cable to watch, no bottle H2O and even at the reception area refused to give a service h2O to drink.The bathroom has poor drainage. Our breakfast served late only 1 person on the kitchen and on the reception area is also the waiter serving us. We are even told that our instant coffee sachet was in our room, told them we even not used it so then they could serve it on our table. The electric kettele and and cups are in the closet no dedicated table in room.

No WiFI, no cable to watch, no bottle H2O and even at the reception area refused to give a service h2O to drink.The bathroom has poor drainage. Our breakfast served late only 1 person on the kitchen and on the reception area is also the waiter serving us. We are even told that our instant coffee sachet was in our room, told them we even not used it so then they could serve it on our table. The electric kettele and and cups are in the closet no dedicated table in room.

For me is a nice and affordable place.. Staff people is good and accommodating also and good breakfast, thanks to them all...

For me is a nice and affordable place.. Staff people is good and accommodating also and good breakfast, thanks to them all...

Very hot inside the room even with aircon, poor costumer service, uncleaned bathroom

Very hot inside the room even with aircon, poor costumer service, uncleaned bathroom

If I had to choose one word to describe this property, it would be ‘lackadaisical’. While the staff was friendly enough and tried to be helpful, during a five-night stay, there was absolutely no pro-active attention paid to the premises or to the guests. The room did sport a bed, nightstand, wardrobe, balcony furnished with a ramshackle metal table with a warped surface and two chairs, flat-screen tv, and a small glass shelf at eye-level on wall brackets which begged to be stood up under or walked into. Shampoo packets (3) were provided, but no soap. Sorely lacking were surfaces to unpack onto. Noise from hall and pool outside was clearly heard. Perhaps most important, there was only one electrical outlet in the room, although unplugging the tv provided a second. No wifi in room. The CR (toilet) was functional, but treacherous. Water from the shower area (no curtain) did not drain, and the floor remained wet and slippery. Water pressure was low and lighting minimal. There was nowhere to set anything down except on the rim of the sink. Shower was hot, but temperature adjustment and stability were poor. There was a pervasive, unpleasant odor and we kept the door closed at all times. Bedding was clean, if threadbare. I don’t know if the room is made up on a schedule or on request, but it was only done once, on request, during a five-day stay. Only bath towels were provided. Best view of Lake Taal was from the parking lot. Several bulaluhan are within an easy walk.

If I had to choose one word to describe this property, it would be ‘lackadaisical’. While the staff was friendly enough and tried to be helpful, during a five-night stay, there was absolutely no pro-active attention paid to the premises or to the guests. The room did sport a bed, nightstand, wardrobe, balcony furnished with a ramshackle metal table with a warped surface and two chairs, flat-screen tv, and a small glass shelf at eye-level on wall brackets which begged to be stood up under or walked into. Shampoo packets (3) were provided, but no soap. Sorely lacking were surfaces to unpack onto. Noise from hall and pool outside was clearly heard. Perhaps most important, there was only one electrical outlet in the room, although unplugging the tv provided a second. No wifi in room. The CR (toilet) was functional, but treacherous. Water from the shower area (no curtain) did not drain, and the floor remained wet and slippery. Water pressure was low and lighting minimal. There was nowhere to set anything down except on the rim of the sink. Shower was hot, but temperature adjustment and stability were poor. There was a pervasive, unpleasant odor and we kept the door closed at all times. Bedding was clean, if threadbare. I don’t know if the room is made up on a schedule or on request, but it was only done once, on request, during a five-day stay. Only bath towels were provided. Best view of Lake Taal was from the parking lot. Several bulaluhan are within an easy walk.