My only complaint is it smelled. Clean, adequate parking & breakfast.

Nice hotel for business trip. It has all the essentials, it is clean, quiet, good breakfast.

My boyfriend and I went to laguna beach for our 6 year anniversary and wanted a good hotel that wasn't to expensive in orfer to spend money on other stuff. The only reason we did that was because we were only staying for one night. The lady at thebfront desk was very friendly. The room itself was nice and looked exactly like the photos. The two biggest problem we had was one the hotel room key never worked. It took me five minutes to open the door once we checked it. And when we came back for dinner we had to get a new key brcause the first two weren't working at all. And then in the middle of the night there was really loud stammering noises. Either they were from upstairs or the side of us but we couldn't pin point it. I had to call the front desk since it was becoming very bothersome. The lady said she was see what was going on but I don't believe nothing was done since it kept going, stopped and started again in the morning. Breakfast the next day was simple and okay. I only recommend this hotel for a one night stay and not get a room by or above the hotel lobby.

Nice hotel, comfortable and quiet. The only thing that bothered me was the WiFi was terrible and I couldn’t do any work on my computer because it kept going in and out every 5 minutes.

After arguing with the front desk about the room we reserved, they gave us a room that was still dirty. Bed hadn't been changed, old food was left behind and BLOODY towels. When we told the front desk, their response was that housekeeping was gone for the night so there was nothing they could do! After I insisted that we get another room, we had to ask for towels (3 times), and we had to get our keycard fixed twice. Hotel was a bit older and in need of an update. My kids saw roof rats as were were leaving the property the next day... Worst customer service I've ever experienced at any Choice Hotels property.

The first morning i told staff that the apples (only other fruit were oranges that i didnt try) were all rotten. They took the bowl and the second morning they put the same rotten fruit out. Only one flavor of yogurt (strawberry). Out of eggs each morning. Rooms were good though.

The staff was very nice. I can see the hotel did nice upgrades, however there is a rodent problem. I saw a rat on two occasions. My door didn't work. I had trouble getting in all night.

The gentlemen checking us in and out was very nice. The room was uncomfortable, it felt dirty and they really needed new sheets. There were stains on these sheets and it made us really uncomfortable to sleep on their bed. The was a crazy guy yelling and cursing when we were checking in. We won't be coming back here.

Very upset! I had prepaid but they demanded a 100 dollar cash deposit so my card would not be held up and then ran my card on top of the cash. VERY WRONG!! Called twice- no answer to me!!!!!

Pretty good. One day no towels One day sheets were all rinkeld. Breakfast eggs old dry tasteless

It was a one night stay while attending an AYSO coaching class in laguna. The room was ok though very dated and the tv an old bulky type with poor reception. Checking in was efficient. What really ruined my night was a couple of drunks that were extremely loud by the pool just before midnight until around 3 am. I called the reception from the room twice and no one picked up. I eventually got a hold of reception and told them I would call the police if they did not take care of the problem. Eventually the drunks left but by then my night was ruined. It was beyond me how no one else or one of the managers could not hear the noise..

We were given the lowest price therefore we were given the handicap room. The bed linen was stained and dirty. There was only towels for one person. The shower was for chair access. We asked to change rooms and were told that's the room we get for paying the lowest price. We stayed out as late as possible because we really didn't want to go to our room.

The hotel was in the vicinity or the activity we were attending and available for the time we wanted it.

Got the room for overnite stay after a concert. The room was beautiful, clean, comfortable and best of all within walking distance of Verizon Amphitheater. The check-in staff was wonderful. We will definitely stay there again!

Needed to go to a nearby site and this was convenient and very affordable.

It was great in main, love the location of it and it is really convenient. Close to the mall, to great food and etc. But, the room smelled like someone smoked there before- when we specifically requested a non-smoking one. Also, how you expect 4 ppl to shower with just 1 set of miniature shampoo, and lotion. There was no conditioner or body wash...

Customer service is Excellent, clean and comfortable. New carpet, new beds, air conditioning works great, room smells fresh. Very accommodatino to all my needs.

We called ahead for directions and desk clerk helped us drive right to the hotel. Staff was friendly and our room most comfortable and clean. We were able to walk to a restaurant for dinner, which is a plus for us and any traveler who has been in car for a while! In the morning we were able to drive directly to Laguna Coastal Area for hiking without getting back on the interstate. All in all a very pleasant stay!

Good stay , staff was good and courteous they let me extent my check out by 1 hour as I had to attend a tech call. Clean room had good TV , proximity to restaurants is very good , ok breakfast. Could have been better.

I was comfortable in my room for the night. The air conditioner was loud. I thought the front desk receptionist was friendly.

The staff at front desk was awesome . A young man hp me get my info on anything I needed. The location was great. Close to Laguna beach. Easy to exit and Close to airport.

Clean rooms, spacious, friendly staff, great location. Thank you