Accoglienza professionale, camera con vista bellissima sul lago, letto comodo ma con due materassi, televisore grande, frigorifero piccolo ma sufficiente, bagno con doccia e fon a parete. Camera abbastanza insonorizzata ma io uso i tappi per dormire come abitudine... I vicini di stanza avevano un cane ma molto educato, non l'ho mai sentito. Ristorante con menù alla carta: 5 primi, 5 secondi, 3 dessert. Pietanze buone. Servizio molto lento (un' ora tra una portata e l'altra) ma mancava personale. La colazione del mattino seguente invece tutti super efficienti (addirittura 4 cameriere). Colazione a buffet con ampia scelta dolce e salata, succhi, caffè, cappuccini ecc dalla macchinetta. Ottimi croissant e dolcetti. Locale pulito con vetrata con vista panoramica sul lago. C'è una piscina all' aperto ma non è ancora stagione per usufruirne. Comunque tutto bene

Sala ristorante leggermente fredda. Materasso matrimoniale unico sarebbe stato meglio

The staff was really nice and helping.

The dishes were dirty, and the rooms and beds were cramped.

The lake backdrop and views.

poorly run & rundown hotel, this was not a pleasant stay and was our worst hotel experience of travelling 3500km around Europe. First off, I’m not a complainer and waited to hear back from the manager regarding my stay, however the main person whom i wished to complain about, Sabrina, conveniently did the ‘investigating’ and found no problem or poor service admission and ignored all follow up requests to be put i to contact with the hotel manager. So to sum up our stay; we arrived and we asked receptionist Sabrina, if we needed to Book a table, Sabrina informed us we did not need to. We arrived at the restaurant and were told by a staff member that there was a german coach trip in and that we would have to wait till they were served. A little upset by this, we said ok as long as it wasn’t an hour wait. We ordered a drink, it did not arrive, i had to ask a further THREE times to 3 different staff and waited over 30 minutes to arrive. We also had to wait an hour till we could order food, due to the prioritisation of the German bus trip! Food finally arrived and the food was of low quality, then the young waiter smashed Our carafe of beer. We attempted several times to complain to Sabrina at reception but the desk was not manned, the time Sabrina WAS at reception in the evening, Sabrina was too busy flirting with who seemed to be her boyfriend To attend to guests. Again we attempted to raise this to Sabrina in the morning, however she was too busy laughing and joking with the same boy who was not staff, from the previous evening so we left. In addition to the poor service, the air-conditioning did not work, the shower doors were hanging off their runners, we had to hold them on whilst we showered & the wall hairdryer instantly smoked & burnt; very dangerous and concerning, see photos.

Very nicely decorated, the pool was amazing and the view was gorgeous. Only a 2km walk to the lake.

great breakfast

small room

Good location, large breakfast area, delicious food

The reception had unfriendly staff who refused to change the room, which faced the parking lot and the wall (large hotel complex and off-season). The heating switch was broken in the room, so we had to change to another room. The rooms are small

The staff was very welcoming. Getting to the hotel was fairly easy with good parking facilities. There is a short distance to the lake within 40 min by walk or few minutes by car. The views are superb especially on a clear day. Breakfast was excellent. The room was clean and quiet with a balcony and a great view of the lake at a distance. The door to the terrace had adjustable loovers to enable complete blackout even if there is sunshine outside. Great for an afternoon nap or late wakeup in the morning.

Everything was good. Breakfast was great, beds were great. View was amazing, although it didn't have the mountain view you can have in limone (because of the bigger mountains making contrast) it was still very satysfing. The suggestion of portec restaurant near, was amazingly good for a very cheap prize.

Nothing that I remember.