Very professional staff throughout.

The location

Poorly lit rooms, very very poor. No clear signs of where the thermostat was located, it was not on the wall. No bottled water in refrigerator The room was small and cramped.

Perfect location. Beautiful scenery outside. Very nice restaurant in the hotel.

Beautiful facility with amazing bar and restaurant staff as well clean rooms!

The only thing I was say is when I came to the front desk the receptionist was extremely rude and ignorant. She became frustrated with me and as well 2 other groups checking in.

The view , the comfy bed, and the location

Couldn’t figure out the fan/heat in room so fan made it a little dry.

Location and modern rooms and fabulous restaurant!

Great service and breakfast. Location was fantastic and would recommend to anyone visiting

Nothing

Bed was uncomfortable. TV didn't work and the staff wouldn't fix it. Bathroom door had a window in it. Shower door didn't shut causing water to leak all iver the floor

Great location. Liked the restaurant.

No business services area. Unable to check out late on final day.

Great location by the waterfront. Room was clean and well equipped. Parking was very reasonable.

Nothing. All good.

St John's is a wonderful city and the location of this hotel is perfect. Right on the water and close to great restaurants and museums

It was great. no complaint

Great location. Room service food was very good. Staff was friendly.

The room we were in on our second stay was not as nice as the first.

We didn’t have a view of the harbour just the parking lot on the back 😞

Beds were comfortable Tv was 3D and amazing

Front desk very slow and unorganized Bathroom door has a window you can see through Restaurant food was tasteless

Good location and large rooms.

AC was noisy

Location

The location

The rooms, the management, the cleanliness

clean and comfortable

we were not provided cookies and had to ask for water even though we are Hilton honors members. we also had no bar soap at the sink for hand washing.

Room was fun… we loved the nautical theme. Restaurant staff was exceptionally hospitable.

Staff at the front desk seemed less hospitable and welcoming than I would have liked.

Great views, nice rooms

Dirty dishes left in the hallways for 24 hours, Staff were annoyed when I asked for more towels as Two bath towels is not sufficient. Parking garage is not secure therefore the building is not secure. I was charged twice for my parking and internet. The water pressure and temperature in the shower were inconsistent.

great parking for downtown St.John’s! room had was nice, comfy and really quite!

bathroom floor was freezing the hairdryer was missing from our room. they never restocked bathroom tissue or left extras which was no good with 3 girls in the room and a quarter roll. heater was very loud. had to turn it off at night.

Location and rooms were beautiful

friendly staff. Gary did an excellent job of serving us all weekend.