The best hotel I’ve ever stayed in! It was gorgeous and the location was amazing. The bed was so comfortable and we loved the room!

This is an iconic and beautiful property that should not be missed. Even if you don’t stay here, it’s a must see!

Have no complaints.

El lugar

Location is great

Room price a bit high, parking space not included.

Posizione

Bagno molto piccolo. Costo non adeguato alla qualità del soggiorno

Close to restaurants

Not worth the high cost of renting a room

ホテルは高級感、清潔感があり部屋からの景色がとても素晴らしかった。 部屋も思ったほど狭く無かった。 プールもちょうど良い大きさで子どもが楽しく泳いでいた。 サービスも素晴らしかった。

クルマで向かった際、エントランスの入口が分かりづらく、周辺道路が一方通行な事もあり、到着迄に時間が掛かってしまった。 チェックインも混雑していて待ち時間が長かった。

The room was really really small! No bath tub No bath robe The Hotel was crazy busy like a museum Not relaxing at all I paid almost 900 dollars per night for such a small room with no view! Highway robbery!

Everything was excellent - friendly and helpful staff, great facility, very good restaurant, outstanding location. The management is perfect.

N/A, everything is excellent

Lage, Bar

Kein 5-Sterne Level, sondern eher eine Bahnstation, überfüllt, lange Wartezeiten etc.

The beauty and elegance was amazing. The staff were the most friendly and helpful in every way.

There’s nothing I didn’t like.

The Location is excellent and the hotel is beautifully presented. Room was very comfortable and spotlessly clean. Sam’s was a delicious place to eat and the cocktails were great.

They didn’t top up my water on the room and you have to pay for wifi, which I wouldn’t expect in a property of this standard - it’s normally included for guests in other hotels I stay in like this.

View was excellent. The location is good. very good to walk around in the old town.

But everything in Fairmont is charged. Even the wifi is not free and is charged. The TV shows are charged. I think that the hotel is overhyped.

Si

Todo bien.

l emplacement lieu chargé d histoire belle rénovation literie très confortable belle piscine

le bruit du chauffage qui est très fort et dérangeant. internet très lent.

Service exceptionnel et piscine superbe pour ma fille

Le système de chauffage dans la chambre etait trop bruyant la nuit

The location is superb, the views and stunning and the building is iconic. The staff are friendly

The air conditioning in our room was incredibly loud and when we reported it to reception we were essentially told that’s just how it is - little to no effort made to do anything constructive. The pool is too small for a hotel that size and was always busy and, as a location that attracts families, often had a lot of kids playing which is absolutely fine but makes it hard to get a peaceful swim in! In addition to taxes the hotel also charges a resort fee which racks up quickly and the room lacked the amenities I would expect in return for the price of the stay and the additional levy. Overall I think the hotel is trading on its iconic status and is not delivering the quality I would expect for the price

Service war sehr gut und nett. Alle waren sehr bemüht den Aufenthalt so angenehm wie möglich zu machen. Frühstück war sehr gut und das Hotel bietet Stadttouren an (im Preis inkl.)

Das Zimmer war zwar sauber und nett eingerichtet, aber die Lüftung war extrem laut und der Blick aus dem Zimmer ging direkt auf ein hofinternes Dach, wodurch es im Zimmer immer extrem dunkel war. Hatte bei dem Preis was ansprechenderes erwartet. Es fehlt auch ein wenig die Exklusivität im Hotel, denn in der Lobby sind eine menge externer Touristen die durchs Hotel wuseln. Parken kosten pro Tag 50 CAD + Steuern.

Emplacement

Piscine spa

* Visite guidée sur l'histoire du Château ; * Visite du Vieux Québec ; * Un Service Impeccable digne d'un Vrai Palace ; * Une expérience culinaire inoubliable.

Toutefois, je tiens à soulever un point concernant la cabine de douche de ma chambre, qui semblait manquer d'étanchéité. Cette situation a entraîné une fuite d'eau sur le sol après chaque utilisation.

Everything,

Beautiful property overlooking Quebec City. All shopping and restaurants within walking distance.

Coisas que eu não quero falar porque eu não sei

O caça palavras

emplacement，bâtiment

Dear hotel management team I arrived at your hotel at midnight on the day of my reservation and felt the need to lodge a complaint regarding the issues I encountered during my stay. It was close to midnight on the day we arrived at the hotel. A middle-aged male receptionist at the hotel front desk said: Add 20 Canadian dollars per day to upgrade to a double bed. We initially refused. After checking in, I went to the assigned room 6124 and found that there was a significant difference between this room and the room I booked in BOOKING. The room was small and there was almost no space for a larger suitcase. The area was not 18 square meters at all, and the bed It should be no more than 1.3 meters to 1.5 meters small. The actual situation is far different from the description and pictures on the website. We had no choice but to go downstairs and talk to the front desk about upgrading. He took the opportunity to say that we could upgrade to a city view room by adding CAD 60 per day. Since it was already too late and we were very tired from the trip, we were afraid that the room arrangement would not be ideal again. I agreed to add $60 Canadian dollars to upgrade every day. I thought I would feel relieved this time, but the upgraded room did not meet my expectations for accommodation, and I found that the extra fee paid did not bring about a corresponding improvement. There was no other way, it was already early in the morning, so the two girls had no choice but to stay. What surprised us even more was that the daily upgrade fee of CAD 60 also had taxes and fees. This was not informed by the front desk when we checked in. I think he deliberately concealed it, and gave us the impression that the CAD 60 was a daily upgrade fee. Full cost of upgrade. Later, I gradually discovered that the daily increase of 70+ Canadian dollars including tax did not match the room price corresponding to the website. This price should not be like this. This makes me very disappointed.

Toda a arquitetura e mística do edifício

O facto que não ter pequeno almoço a preço razoável.

Everything!

Nothing!

The most wonderful hotel can not say anything negative

The Christmas trees in the foyer were so beautiful and felt very inviting.

The floral scent when we entered the front door was extremely overwhelming. I thought it may be perfume from the guests, but it was very strong and disturbing throughout the hotel. For someone who has asthma and severe allergies, it was quite bothersome.