The location

Very clean and organized

Need a better cleaning when we wake up the next morning we are find girls penty in my blanket i have pictures too its really disgusting

Felt like home as soon as you walk in! Very kind staff, pool an hot tub were perfect be that it was freezing outside!

smoke detector in our room kept chirping..

The staff was very friendly and the bed was super comfy.

The view was of an old dilapidated building. Fair bit of damage to the walls and furniture.

Clean room and comfortable

Shower is outdated and slow. Location is outskirts of city.

bed was very comfy,room AC was great and coffee bar.

Nothing

Very clean rooms and facility. Location was very quiet. Staff were very helpful.

Using key cards to operate the elevator, I understand the reasoning. However, the hotel NEEDS to make sure the stupid cards actually WORK. You needed to repeatedly insert the key card until you received a green light, so you could use the elevator....if it worked in 5 attempts....you won the lottery. I had to have my cards replaced 3 times. THE KEY CARDS DON'T WORK IN THE ELEVATOR!!! Extremely frustrating. Be careful, if you think the hotel is located in the NW part of Edmonton, it actually isn't. I needed to be much closer to the Acheson area and specifically booked this hotel because the address said it was in the NW. Spoiler alert....it's NOT in the NW part of the city. It's more like the SE part of Edmonton. Also, lots of construction in the area

Not taken.

Everything was good.