Room was clean

No air conditioner....just open breeze but was ok

very dated. needs a facelift badly.

the clean of the room, confort of the bed

no batteries on tv remote, no signal at exit from elevador on floor 5th to know which way to go, the loveseat on the side close to the window almost sunk to the floor when I sat down (that loveseat should be replaced )..

The suites

Nothing

Only the view from the window

Repair is old. Scraped carpets, shabby bathroom. Hair in bed. They didn't tell me about breakfast. I left and only then saw on the site that there was breakfast. On the spot they wanted to charge me $100 more than the price at Booking. Therefore, I had to book through booking on the spot so that the price was lower. But this hotel is still overpriced. For a stripped number, they took a deposit of $ 75 from me from above, which they promised to return in the morning, but did not return it. They said they would come to the card, but there was nothing. We were tired from the road with the children and when we fell asleep we were awakened at 12 at night by an alarm clock. This is the first time in my life I'm writing a bad review because it's really awful. I do not recommend!!!

We had a nice view of the sleeping giant. The location of the hotel is central to many different restaurants. The rooms themselves are quite spacious.

It was very noisy, we could smell cigarette smoke of other guests. Rooms were so hot and we could not control temperature at all.

Location, friendly desk service.

beggars at the entrance, in the parking lot. The cold water faucet could not be turned off. But, in general, for 200cad, it's not bad

The jacuzzi room

The price

This is an old hotel which needs a bit of refresh but the location is excellent. I had the spa room overlooking Sleeping Giant. I live in Thunder Bay and this was a little get away for me.

The prices in the restaurant are high for the area and the food served.

close to lake

run down, dirty outside door, smokers and others hanging around door.

Location

It was disappointing.....way overpriced ....paint peeling...rust everywhere.....alot of big holes in the window shade...the wallpaper was peeling everywhere...the elevator was smelly and totally discussing and the doors opened before it even stopped.....no breakfast and the extremely overpriced restaurant connected was not much better.....booking.com should pull this place from thier website as it has given me a slightly different outlook on Booking.com as a trust level.....EVEN THE PLUG FOR THE BATHTUB WAS GROSS....THEY COST ABOUT 3 OR 4 DOLLARS....THE PRICE WE PAID WAS WAY TO HIGH

room across from us was kicked in and not cleaned up and no explanation of what happened. there was a constant flow of guests all seemingly staying on the 5th floor with only one working elevator that was always full, the stair well was dirty, narrow and venting strong chlorine fumes from the pool area. couldn’t walk outside without being surrounded with second hand smoke.

Amazing view

Hot tub wasn't working and pool was cold.

We were pleasantly surprised with the room. Hotel is old but quaint.

we were afraid to walk outside. so many drunk people wandering around.

Best view I have ever had out my hotel windows. The lake, big ships moored for the night, lighthouse, rail lines, skateboarders, public marina and waterfront, historic train station and visitors bureau, and, the Sleeping Giant centered in my view. Wow. Room was really big. I was on the third floor, and i think the view would only have been even better from higher. I also wish I had more time to explore the hotel to see the fantastic history of the building more.

History sadly hidden under cheap renovations. I would have valued seeing that marble bathroom and oak trim. I get the new windows make the rooms more comfortable in all weather. The place is so historic it's sad not to see the old details. I'm glad the place is still open anyway, though.

Very friendly staff.

There was no coffee service in the lobby.

Old place but cool. Super slow elevator. But amazing view of Thunder Bay. Location was GREAT. Many great restaurants very close. Waterfront park right there. Very historic.

Could be updated. Slow elevator.