Homewood Suites by Hilton Southwind - Hacks Cross
3.8
Gut(317 Bewertungen)Hotel in Germantown, TN
3-Sterne-Hotel
Gründe für eine Buchung
Großartig für HaustiereBringt all eure Freunde und Familie mit, auch die pelzigen
Inklusive wesentlicher AusstattungPool, Haustiere erlaubt, Küche oder Kochnische und mehr
Buchen Sie mit VertrauenWir arbeiten mit den besten Reiseportalen zusammen, damit Sie die perfekte Urlaubsunterkunft zu einem attraktiven Preis erhalten.
Über diese hotel
Homewood Suites by Hilton Southwind - Hacks Cross
In idealer Lage begrüßt Sie im Southwind Business District in Memphis, Tennessee, dieses Suitehotel mit geräumigen Unterkünften und Dienstleistungen wie einem Shuttleservice, der Sie zu Zielen in einem Umkreis von 8 km um die Unterkunft bringt.
Ausstattung
Pool
Klimaanlage
Haustiere erlaubt
Küche oder Kochnische
Internet/WiFi
Rauchen erlaubt
Parkplatz
Waschmaschine
Spülmaschine
TV
Rollstuhlgerecht
Fitnessstudio oder Fitnesscenter
Familienfreundlich
Karte von Germantown, TN
Attraktionen in der Nähe
Verfügbare Zimmer
One-Bedroom King Suite - Non-Smoking
1 Kingsize-Bett • 33 m²
Schlafplätze 5
+
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
King Studio Suite - Non-Smoking
1 Kingsize-Bett • 37 m²
Schlafplätze 3
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Deluxe One-Bedroom Suite - Non-Smoking
1 Kingsize-Bett • 1 Kingsize-Bett • 42 m²
Schlafplätze 5
+
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Suite with Two Queen Beds and Tub - Mobility and Hearing Access/Non-Smoking
1 Queensize-Bett • 33 m²
Schlafplätze 5
+
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
Two-Bedroom Suite
1 Kingsize-Bett • 42 m²
Schlafplätze 7
+
Sie werden zu Booking.com weitergeleitet, um Verfügbarkeit und Preise zu erfahren.
€€€€
Bewertungen
3.8
Gut(317 Bewertungen)100 % verifizierte Bewertungen
3.8
The location and the price was great.
The staff is very unprofessional I asked to speak to a manager upon the problem that took place at checkin I was told none was on duty . Upon checking out I asked the same question and was told the same thing. The only employee wearing a name tag was Ann. The other young lady wasn't wearing one I can't pronounce her name but it starts with a k. I paid almost 200 for an unclean room where I had to make my own bed from the unclean bed and I have pictures of everything. Then we get to breakfast which starts at 6am so we go down at 7am the attendant is sitting at a table yelling across the room to tell me what is under the chafing lid. They were out of some of the food. She never got up to check or ask if I needed assistance. I know with this being a big corporation that there is training classes at least i hope there is. If not they all need to be retrained. I expected more hospitality from Hilton this was unacceptable. When my family travels we stay at Hilton brands and this was completely horrible 😞. I have more photos but it only let me put 4 on here . I work in this industry have been for more than 25years. The housekeeper needs training on detailing a room. The person inspecting the room needs to pay more attention to details in the room. I always tell my ladies clean the rooms as if you were staying in it. Would you stay in a room with dirty sheets on the bed or a dirty shower? I was very very uncomfortable and unhappy with my accommodations and I would like a full refund.
3.8
Access to my vehicle
Security could be better
3.8
The breakfast was ok the location was perfect
We couldn’t control the room temperature
3.8
Breakfast was awesome, staff were awesome!
I booked for double queen beds when we got there there was no room for the one that I reserve, then they move us to another room that has no AC but they have the most excellent staff she fix and accommodate us.
3.8
Our room was not clean
3.8
I liked that we had 2 rooms and a fold out couch. the king bed was nice and comfortable.
First off I like Homewood suites but at this location, They take out $100 for incidentals. then the room was thrashed. the curtains were tore, the carpet nails were exposed so you got to step on nails if you forgot that area was exposed. the toilet paper holder was broken. The chairs were worn. So I went down the next day and showed them my pictures so I wouldn’t be charged. She said the would fix the carpet but no one ever came. the laundry facility was a joke. It always smelled of Marihuana. Oh and breakfast was the worst at this location than any other one. So bad that the next day we opted to go eat at IHOP.
3.8
The location was just where we needed to be. It was pretty close to everything so we didn't have to go far. The room was very quiet and spacious. The price of the room was okay despite the minor dislikes I had with the room.
I did not like the fact that I asked for a high floor and extra pillows but didn't receive those options. I smelled marijuana the whole time we were there and the bathroom was not clean. We had to ask for the pillows and linens for the sofa bed while others I've stayed with had the items in the closet.
3.8
the location and quietness
no complaints
3.8
loved the kitchen and couch
chairs looked worn &old
3.8
clean
we had no hot water and when we called they said let us know before showering and we will turn off and turn on your water. 😡
3.8
The rooms were very clean and comfortable. I really enjoyed how the room layout was, and the bed was extremely comfortable 😌 It was just luxurious
There was nothing to dislike
3.8
the property was clean, nice, convenient
the room was a older version advertised. furn was dirty, holes and burnt spots in carpet, bathroom tub/toilet old and peeling
3.8
The location was nice near to all the shopping center.
Well when I first check in, I was put in level 2, so we took all our stuff there and went grocery shopping, cut the beef and about to cook dinner. Found out the stove top was not working, it has weird smell too when we first crank it on. So I went to front desk and told them the issues, two of the ladies just stare at me like crazy, barely said a word to me. I asked if I could change to a different room, and she just processed and gave me a new card key. I was expecting at least an apologies for all the inconvenience. We had to move all our stuff from level 2 to level 1. This has never happened to me and I don't expect a hotel with kitchenette to not have a functional stove with the amount of money that I had paid for a 4 days stay. I asked her to note it on the account the issues because we don't want to get charged extra, she said Ok. The next morning my husband reported to another person at front office again just to make sure the info is there, and it seem like it wasn't noted.
The air vent in the bathroom was not working either.
Our 2nd room, the stove top was good to use, but pot were disgusting to use. Good thing I always bring my own pot when I go anywhere.
Can't open the refrigerator all the way out because the dishwasher is right across from it. Space was tight can't even open the dishwasher all the way either.
Found a dirty rip socks on the floor by the edge of the bed.
Breakfast is another story, 3 days straight scramble egg the same way, potatoes wedge was salty. Then the last morning we were there, the egg or whatever they cooked were burned, I don't know how they expect a human to eat that.
Also the sheets look disgusting, this is something I would trash.
I did not have a good experience at all and would never come back again!
I have attached some photos with the sheet, burn egg, and nasty pot to prove my point.
3.8
It was close to the business I was working at and was close to restaurants, shopping, and entertainment. The lady that inspected our room was super nice too. I wish I had her name so I could let her know she was the best part of our stay there.
The hotel had a lot of parties going on and a significant amount of people coming in and out all hours of the night. Dogs everywhere barking inside the hotel rooms. Marijuana very much present in smell.
3.8
kitchen, big space
bed wasn’t comfortable enough
3.8
close to everything
took forever to get hot water for a shower.
3.8
Great hospitality, beautiful clean room
Nothing
3.8
location
n/a
3.8
Check in and cleanliness. Did not like smoked in room. Windows were broken out of nearby cars parked at hotel. Need more security and cameras.
3.8
Nothing
I usually never leave reviews on anything but this hotel, I definitely will. So I thought considering this hotel was by Hilton would be a good hotel. Boy was I wrong! So many bad things to name but I’ll name a few. The room stunk, the hotel smelt like marijuana, and it’s definitely not up to fire code. I was checking my beds for bed bugs because it was so bad! I didn’t even use the shower while here. I was too scared I’d catch something. This hotel was not worth the money I spent on it for the 2 nights and NEVER again will I spend another $1 here. Kinda has me scared to stay at another Hilton. Just read the reviews on hotels before you book and end up like we did!
3.8
double charged
sofa bed moldy
3.8
I had to wipe off an oily spray that was found on the bedside tables. The carpet was oily feeling on bare feet. The bathroom trash can was missing until I found it in the kitchen. The bathroom ceiling was stained.
Häufig gestellte Fragen
Wie viel kostet dieser hotel im Vergleich zu anderen in Germantown?
Der Durchschnittspreis für eine Anmietung in Germantown beträgt 124 € pro Nacht. Diese Miete ist 63 € günstiger als der Durchschnitt.
Ist das Parken in diesem hotel inbegriffen?
Ja, das Parken ist als Ausstattungsmerkmal bei Homewood Suites by Hilton Southwind - Hacks Cross aufgeführt. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Anbieter der Unterkunft in Verbindung zu setzen, um zu erfahren, wo Sie parken können.
Gibt es in diesem hotel einen Pool?
Ja, bei Homewood Suites by Hilton Southwind - Hacks Cross steht ein Swimmingpool zur Verfügung. Genießen Sie das Wasser!
Ist Homewood Suites by Hilton Southwind - Hacks Cross haustierfreundlich?
Ja! Diese hotel ist haustierfreundlich. Für weitere Informationen empfehlen wir Ihnen, sich mit dem Buchungsanbieter in Verbindung zu setzen.
Welche Annehmlichkeiten sind bei Homewood Suites by Hilton Southwind - Hacks Cross verfügbar?
Wir haben 13 Annehmlichkeiten für diese Unterkunft gefunden. Dazu gehören pool, klimaanlage, haustiere erlaubt, küche oder kochnische und internet/wifi.