Quand je suis arrivé ma carte était bloqué et le Loueur a refusé de me laisser la chambre. Il nous a laissé partir avec mon fils de 9 ans dans le Quartier le plus mauvais de Vancouver. Heureusement il y a un homme qui a eu pitié de mon fils et moi et a payer la nuit Pour nous. Le loueur était très gêné il nous a pas fait payer en plus pour le chien de soutien émotionnel et à garder nos affaires le lendemain. Heureusement que finalement ma banque a débloqué ma carte très tôt le matin. J’ai pu rembourser l’ange gardien. Message si il vous arrive ce genre d’expérience sachez que il y a aucun service officiel qui vous aidera et c’était le Soir. Merci à cette homme bienveillant et généreux.

Le quartier est très mal famé.

Room was good clean comfortable position no great Could not Allen before 2-30 am floor shock walls rattled shower base moved with told a private party an absolute te disgrace seeing I paid so much Even more disappointed as a 3 Tier Genius client you would have such a high recommendation

The absolutely in desirable and frustrating noise and happenings left me an earth quake happening to 2-30 in the morning not a happy Genius 3 client feel I should receive some compensation especially after a 14 hr flight

The staff was helpful and made good recommendations for eating and sightseeing

Extremely tiny room with no elevator! All rooms require you to carry your suitcase up the stairs.. It is located in a seedy part of town. Confronted by aggressive homeless people.

The staff was nice, but the hotel has seen better days.

Location. Bed, and constant noise from AC

I like how it's perfect for my trip. And miley staff in the morning is amazing. She is the reason I rather stay at this hotel than any other hotel. Kind people welcome guests to return :)

I didn't like the queen room was warm due to no ac but it was still perfect. I loveyhis hotel.

Not much

Does not have an elevator. Is in much need of updating. Dark halls and a musty smell. Not a good location for obtaining meals. Was listed as having a restaurant, but apparently out of order. TV tuned in only one channel...they tried to fix this but after they left, we could receive no TV channel at all. AC thermostat apparently does not work. We kept having to turn unit on and off to control temperature.

The hotel has a nice location seeing as it is within walking distance Little Italy and 1 short bus ride to the downtown core. It was nice having a room to myself, especially one facing away from the road. The staff were very helpful in answering questions about the city.

No AC could be a turnoff for some people, but I am used to sleeping in a very hot room. The room itself is very small, so be mindful when coming here with multiple people. There can be some noise early in the mornings as it is very close to the docks, but the only thing that really woke me up was the seagulls.

The staff.0

No elevator. Having to carry luggage up to second floor.