The warm cookies after a day of traveling was hard to beat. Staff was very friendly.

Location seemed a bit sketchy. The news reported crime was up in the area and when we left there was somebody pulled over by two cops across the way.

Clean. Beautiful atrium. Airport shuttle. Allergy friendly cookies.

Expensive

I loved everything! The staff during check out, and the place was clean and beautiful.

The welcome when I checked in. She didn't seem happy at all.

I've stayed here a few times because it was one of the only dog friendly places in the area. I love to travel to with our dog, George, and they treat him so wonderfully there, they get major points with me for that alone. Staff greets him enthusiastically and by name every time we walk by the desk, and even gave us a bag of treats for him. There is a walking path next to a pond and waste bags on property. Everything is clean. Staff is super friendly. The tavern has pretty good food (biggest salad ever) and drinks. Great location. If I'm being honest, though, I mostly go there for the cookies. All of that being said, let's talk about the comfort. Their beds are like getting a big hug. Between the down pillows, pillow top beds, and the heavy yet cooling comforter, I get the BEST night's sleep there. No joke. We just ordered the pillows they have for our house. We love them that much. We're considering the mattress and comforter to duplicate the experience. George, my husband, and I all give five stars. We will stay here every time we go to Burlington.

Not a thing.

Courtyard, plants, coffee & tea station, pool

Our sink drain was plugged up. Air in room felt very stuffy. Housekeeping missed us after the first night, but after that it was fine

Room was comfortable and close to downtown. Shuttle service was good. Staff was friendly.

Directions to room were confusing because of parking our car. We were told to go building C which we had trouble finding. Map on busy weekend could have been provided or perhaps sometime outside directing where to go.

Clean and comfortable; loved the atrium for breakfast and sitting at the fireplace with a cup of coffee while waiting for family to get up. We enjoyed the pool. Also, the hotel was close enough to walk to university and to town (though that might be farther than many people care to walk).

Would have loved a hot tub! :)

Propre, confortable, silencieux Bon déjeuner complet

Un peu loin du centre de Burlington, besoin de la voiture

Got a room upgrade, clean rooms, comfortable bed, nice shower. Well equipped room - fridge, microwave, airconditioner wifi. Ice machines available on each floor. Ample parking facilities, Friendly courteous staff

We’ve been to this hotel several times to visit our granddaughter who is a college student. It is always very clean and comfortable (large size room with a comfortable bed and seating area. Free water and warm cookies at check-in. Friendly staff. Excellent buffet breakfast (additional cost) in a solarium setting.

air quality from the plants in the lobby kept a clean atmosphere

There was a lack of free access to a conference room for a quick business call on Zoom. A room was offered as a compliment only later after my complaint. Cost of the breakfast weren't consistent and charges were not clear.

All of the staff - reception, housekeeping, restaurant - were very friendly and helpful. The breakfast buffet had good options and a beautiful open atrium setting. The hotel is right off I-89 and easy to find.

The hotel is pet friendly, and we were awakened by a toy dog yipping during the night a couple of times. The bathroom was a little on the small side, but not bad. There was no channel guide for the TV.

Room was ok, lobby and shared areas nice.

Too expensive, took advantage of college admitted students days starting there. Mattresses weren't good. No parking, was packed due to college thing but mostly due to conference.

Rien

Chambre très éloignée qui aurait besoin de grande rénovation. Le tapis est déchiré et taché de rouge ! La salle de bain aurait besoin d’être complètement renouvelée. Je ne peux pas croire que j’étais dans un hôtel 4 étoiles !!

Free cookie. Front desk person (girl) was nice.

Room was dirty. Front desk person (guy) made odd comments. Wasn't welcoming.

The staff, facilities and location

Nothing comes to mind

The bed was comfortable.

We were placed in a room requiring three or four different stairwells to access the room. No elevator. Impossible to use a luggage trolly. It was evident — and perhaps because we did not use the hotel’s site to book — we were given a room in the worst part of the hotel. In fact, we were assured that the next time we come (if we EVER come back to this hotel) this older part of the hotel will be demolished. It’s that bad.

There was no breakfast included in our stay, but we had a fridge in each room so we brought breakfast food and ate it in the room. The pool was superb and the atrium lovely! And so was the staff!

Breakfast not included and no hot tub - but we can’t have it all!

Limpio

The receptionist never smile :(

The staff was very rude and not interested in having employment.

The room was very clean and fresh. Had plenty of room for everyone. I asked for a crib for the little one and that was provided. The beds are very, very comfortable and got good night sleeps... We ate breakfast 2 mornings there and they were very good and a load of variety. The main reason for the stay was to use the pool for my granddaughter and you get a double thumbs up for that!!!! She loved it...

Really can't think of anything...

The room was clean and ready when we arrived. and we really liked the welcome cookies The breakfast was very good

We wished if the pool water was warmer

A friend recommended the hotel and they said it was a good place to stay, I think it was an outstanding place to stay

Location. Cleanliness. Openness of interior design with natural lighting.

The pet fee was 75$

Beautiful hotel

No hot tub

The city brew tour begins and ends there

Breakfast is overpriced

I liked the pool and it was a super breakfast.

No bottles of water in the bedroom. Too long a walk to room 303.

Le petit déjeuner était complet dans les choux proposés au buffet. Nous avons aussi pris le repas du soir à la taverne de l’hôtel et c’était aussi très bon. La chambre était très propre et ça sentait bin. Le lit et les oreillers confortables.

Rien

the room and the hospitality

N/A

Location near UVM. Overall facilities.

Small room for 4 people.