Nothing

Horrible experience. Worst hotel ever dirty and rat infested.

Room was nice and big. Decor was okay. Microwave was handy.

Room outlook not spectacular. Was looking at a back alley which was noisy sometimes in early hours of morning. Especially frustrating when I paid tip for bag storage so that we could book in later to get a front facing room and it didn't happen. Money paid for no result = frustrating.

The lobby was great, and so were most of the staff.

The checkin was horrible. They only had 1 room available at 3pm, which was checkin time. We had to wait for an hour and a half, which they were supposed to call and let us know and never did. The rooms were a little run down. The bed was made with 2 flat sheets. There was no bar in the bathroom to assit getting in the bathtub. The rooms do not look anything like what is pictured. Upon checkout the tall male supervisor/manager on the 28th in the morning, he acted like he was very annoyed with us when asking questions. We were told on Tuesday the 25th when calling that we could leave our luggage at the hotel after checkout until 6 pm on the 28th. He told us that his manager said only until 3 pm. He was very rude as well. There was no coffee in the lobby in the morning. It was a horrible experience, and I will never stay at this location again. It is VERY OVERPRICED for what it is!!!

The room could have used a facelift. Pretty run down but functional.

The water tasted like chlorine. Other than that it was fine.

Good central location. Friendly, helpful staff who upgraded my room when requested, at no extra charge.

Noise from train kept me awake. Windows thin and rooms cold.

Location is prime!

Rooms are old and outdated, even though they’re clean they could use some renovation.

Zentrale Lage in der City (Loop) , gute Restaurants und Unterhaltungsmöglichkeiten sehr nahe gelegen. Man kann dort gut Freunde treffen. Das die Handtücher täglich gewechselt werden ist ein weiterer Pluspunkt. Personal freundlich und aufgeschlossen.

Ich erwarte bei einem Hotel , dass ich mich zwischen 00:00 und 06:00 Uhr auch ungestört in der Lobby aufhalten kann. Dies ist auf Grund des Sicherheitsdienstes nicht möglich, da die Gegend als "gefährlich" eingestuft wird.

La ubicación es perfecta, muy cerca de las zonas turísticas.

El hotel es muy feo, las habitaciones muy pequeñas y feas, el baño super chiquito, en general ya es un hotel viejo y le falta mucho mantenimiento.

Location

Everything was old, the heater didnt work well, the room was dusty

Céntrico

No le encontré nada malo

Great location

No TV channel guide

Ubicación, precio, servicio

It’s close to downtown attractions & a lot of opportunities to explore!!

The windows let in a lot of cold air & the radiator was very loud during the night, but overall, was a nice place to catch some ZZZ’s

The rooms are trash and different from the picture

The rooms presentation the smell

Lage optimal für unseren Aufenthalt Betten war ok

Zimmer waren extrem überheizt und es konnte nicht geregelt werden, Zimmer sind schon ziemlich in die Jahre gekommen, waren aber sauber

LA UBICACION

QUE NO TIENE ESTACIONAMIENTO

La ubicación, caminando un poco pero tienes todo cerca

El hotel es viejo, las camas pequeñas, la calefacción o aire acondicionado es manual, muy antiguo

The location is very good as it is 5 minutes from Buckingham Fountain, 5 minutes from Downtown, and 30-min walk from the riverwalk. Price/quality is also good and meets expectations. We did not have breakfast at hotel, but the cafee looked pretty nice and breakfast looked really tasty, we regret that we did not eat there and chose Starbucks nearby.

However, I cant say it was perfect because: 1. at night we heard some people talking loudly in the elevator area... it disturbed our sleep few times. 2. In our case, the window was on the side of the metro/subway line so when trains were driving there, it was pretty loud. 3. During check-in they charged some refundable deposit. I don't know why they need it, but I prefer to pay everything in advance via booking and not share my card data with hotels directly. But apart from that everything looks good.

La ubicación es lo mejor, cruzas la calle y ya estás en el Millenium Park.

El tren pasa justo por detrás del edificio y es difícil dormir por la cuestión del ruido.

The location is perfect.

The room looks old and dirty.

Location is central to public transit and the Loop area. Building is in good shape and the room was spacious for the price. Staff were friendly. No issues with safety or security. Room was comfortable.

The water pressure in the bathtub was HORRIBLE. Otherwise everything else was fine.

Perfect location to visit downtown. People working are quite friendly and caretaking. One of the most affordable comparing with other hotels in the area. Walking distance to Riverwalk and Millennium Park. Room was relatively clean and tidy.

Building itself is quite old, you can tell by the room arrangement with thin wall partitions, piping systems and sprinkler systems added later on to the building. Blinds were damaged. The most unfortunate of all that had to hear some `interesting` noises and vibrations coming from next room due to `super-thin` walls.

convenient

dirty stinks smells like sewage and I saw a few rats outside of hotel

-Spacious rooms

-Very expensive parking options, so if you are travelling with a car this is not a good hotel to stay -Cleanliness not maintained, dirty beds, smelly rooms -Washroom was gross -Housekeeping enter room without permission

the location only .

the staff was not friendly and look bother when we asked questions.

Location

Room layout, inadequate facilities, no hot water

Front desk staff was courteous and efficient. We had a problem with our toilet and missing towels and they were at our door within minutes of our call.

The room was showing its age. Carpets were a bit worn. Lack of USB ports for charging tech was inconvenient. Its the 2020's after all.