Expected brand standard.

Requires physical credit card (with identity) because electronic credit cards are “unsafe”. You got that wrong. Electronic credit cards are safer.

I don't like stains on the bathroom walls it was not bad I think maids should keep a eye out for stains on walls

No hassle entering the building

You can't pay for an additional night from the room you have to go down to the desk

Everything was great

The air conditioner making so much noise

The front guest, I believe his name is Luis, was really friendly and helpful.

Just the AC made so much noise

I was turned away. Very bad experience . treated unprofessionally

They were rude and refused my payment when Ramada north took my same card not problem.

poop stains on the toilet when we got there from the previous person who booked the room. when talked to the front desk they just shrugged it off and nothing was done yo make it right I had to clean the stains on the toilet to use it. I felt disgusting to the point I almost had to book another room

Staff

Was not very clean Bath and toilet were old and broken. No juice or fruit for Breckfast.