The resort location was excellent

We arrived at the room and had to take our cases upstairs. The key then didnt work. We went back and got another key. As we entered the room it smelled strongly of feacal matter and the toilet had brown water in it. The room furniture was shabby and it looked like it needed updating. I was glad we were only there for one night. Staff found us another room and did help with the cases. In the morning they reduced the cost of our room by 40 dollars but on looking at the bill later we were charged 40 more, think this was a mistake. Would never stay here again

Location

Understaffed in restaurant , not enough coffee supplies for our stay, bed was soft, roach in bathroom

Ganz toller Eingangs- und Lobbybereich und der Blick auf den Lake Powell

Balkone aus Beton waren so hoch gebaut das man hinter ihnen im Sitzen gar nicht mehr die schöne Aussicht genießen konnte. Das Zimmer war sehr in die Jahre gekommen und von der gesamten Rundreise am „abgewohntesten“!

Posizione veramente ottima in tutti i sensi sia per riposare ma anche per fare escursioni

Tasto dolente nelle tre notti non hanno mai fatto la camera e cambiato gli asciugamani

Loved the location. Beautiful!

We liked everything!

The position.

Very dated. Sewage smells absolutely disgusting in the bedrooms and hallways. It was awful! Oh and too many day trippers from coaches using the hotel and hanging around in the reception areas all day and night.

La situation géographique de l'hôtel est parfaite si l'on souhaite prendre une location de bateau sur le lac Powell. La chambre disposait d'un confort assez simple mais d'une vue splendide sur le lac. Le petit déjeuner, bien qu'assez cher, était de qualité et la vue du restaurant sur le lac était magnifique. Nous recommandons fortement cet hôtel.

Attention, il n'y a pas d'ascenseur pour accéder aux chambres du premier étage. Pas très pratique pour des bagages lourds.

Location nearby the lake is great

No elevator to Access to the second floor, no ice, thé ice machine was our of ordre

it was dirty, smelly hallway and we stayed for 4 nights never bother to clean the room even with a request. nobody answered the phone it doesn’t matter what time of the day. we were traveling midnight and just want to make sure the hotel will be open or if we will be able to enter the park, but no one answered the phone or communicated to us by e mail. it was a bad experience…I won’t recommend go to nearby hotel .

staff were lazy and rude and hiding behind the doors not willing to help. fridge not working, Tv not working, ice machine not working . the towels with gross stained 🤮supposed to be an upscale room.

Location was excellent & main reason we chose this resort. Beds were very comfortable.

Breakfast buffet was delicious, but very expensive & lacking waffles or pancakes.

It’s a little dated. The carpet seemed like it could be replaced. Overall, it was okay. The lighting in the halls was a little “institutional.” But, the room was okay. The bed was very comfortable.

Wonderful views, everything well organized and set up. We loved the restaurants.

Great staff and overall vibe.

Horrible smells in the hallways and the rooms were very worn, outdated, and in major need of updates. Paint was dingy and chipping, toilet seat falling off, popcorn ceilings were yellow, carpet was gross, Rusty hardware, etc etc.

The resort was clean and the scenery was beautiful. very close to what we wanted to see.

no tables to play cards at night after dinner.

That you could walk the path on the lake side and have a nice view. lots of benches to sit. coffee shop in lobby.

we were pretty mad when we turned up and we’re not given the room we booked because we had our dogs. they stated they do not give lake view rooms when pets are present. I told them this was not stated on the booking site when booking, and I even showed them the terms and conditions that were supplied to me they gave me only two options. One option I was given was to pay for a cleaning fee after we leave for the room that we had already pre-paid for and booked. option two was take a room without a view and not pay a cleaning fee, but also be given a small refund. I was dissatisfied with the options I was provided and told their management. I was not offered any other options.

They could notfind my reservation!

The room with a view was very nice.

The outside grounds were kept up very nicely even in the off-season but the rooms are feeling a bit run down.

The staff was all very nice and helpful and the room was clean and nice. The room also had a beautiful back area with great views.

Because it was off season the restaurant was open for dinner when we got there, but not for breakfast the next day. We really wanted a good breakfast to sustain us through the day but had to settle for Starbucks things that were really not filling at all.

The property is very beautiful and clean. It’s also right on the water which would be nice for walking or views. The restaurant seems like it would’ve been enjoyable too.

It’s impossible to get ahold of anyone at the front desk. I don’t even think the phone number is active anymore. The property itself is also pretty far from town. It’s not very convenient if you’re planning to do other things while visiting.

View not from my room but outside

Everything was good except . Very loud fridge all night and fan all night noise

The views and the location

No cleaning rooms. Lack of staff and not very attentive. Closed restaurant for breakfast. Terrible service and quality food at the coffee Starbucks location they offer.

we appreciated the Lake View from our outdoor patio

very dated, resort staff (front desk twice and Gift shop once) were less than helpful and the cleanliness left a LOT to be desired. The dispensers of shampoo, Conditioner, Hand soap, Body wash and body lotion… had not been cleaned or refilled in ages and only worked occasionally. Tried calling the Front Desk on our day of check out, went over an hour with no response. When I drove to the Reception desk and explained that we’d been calling the response was “well why were you calling the front desk?” I was calling the front desk to check out!! Rude! similar experience in the gift shop while purchasing 2 hoodie sweatshirts… rude staff! I wouldn’t recommend this hotel for visitors.