My room was dirty: the floor still has crumbs and dirt on it, the bathroom had hair

We arrived from out of town about an hour prior to check-in and they were able to accommodate us. Staff were friendly and professional. Hotel was very nice and very clean. My kids and I loved the rooms and city view. Breakfast was amazing! Great location and within walking distance from Pioneer Place Mall, shops, restaurants and Voodoo Donuts! I would definitely stay here again.

Breakfast was good, better than most buffets. Although we came down towards the end and some of the food was depleted.

My bed was comfortable, but a bit saggy, not bad though. Everything else was fine.

everything is great

nothing

I had a breakfast at the restaurant 2nd floor. It was fantastic.

Loud sounds around water and ice area. Need to be improved.

Room size is decent. I like the king size bed. We had a great stay

The decor, ambiance, and cleanliness were great. The staff was amazing! in-room TV was huge and bedding incredible.

Restrooms were a little small.

rooms are good

parking is

The location was great, right in central city. Places to eat and things to do were within walking distance. The staff at the hotel were attentive and very nice. Our flight had been very delayed and the hotel let us extend our check-out. We even had a $25 credit at the restaurant. This may have been the cleanest hotel I've been at. Sometimes you walk into a room and you just know you have to have your slippers on and clean surfaces again. I did it anyway but it was very clean. And you just feel more comfortable and relaxed knowing the hotel did its part. I've stayed in so many hotels this year and couldn't wait to get home to my bed. But I wished I had stayed at the Bidwell longer. The beds were very comfortable. Loved that they provided bathrobes. They also provided us with jars to fill up with water.

They have valet only for $50 or you can self-park at the 24hr garage a block away.

Good location, cool lobby and bar/restaurant and clean, comfortable room. Great bed and TV. Bathroom layout was funny but the water pressure was awesome. Staff were incredibly helpful with a late check-out request and storing our bags before we left.

WiFi was up and down constantly.

left to early for breakfast

Hotel, bar and restaurant were fine but the hotel is very difficult to check in due to the location. Parking was next to impossible for a truck, traffic was to congested in front of the hotel to pull over and check in or even offload the luggage. It was located downtown and it was our first trip to Portland so we didn't realize how bad the traffic would be, not the hotels fault. Great place to stay downtown but don't expect to pull up in front to check in and parking is difficult.

Breakfast was not included, so we went to a nearby coffee place on the corner. Room was very neat and clean. Lovely view of Mt. Hood when I woke up. It felt a little like the kids were running the house. Front desk staff didn't find my reservation right away. A little casual, but friendly and helpful.

Professionalism of desk and front door staff, but no big.

Location excellent.Service wonderful. Food not so great.

Food

Comfortable bed, nice shower, great room with wonderful windows. Very quiet

Drip coffee stopped at 930, sharp. Would love to have extended for a second cup.

Location

Not a thing