Nothing

The absolute worst Hyatt place location is right here in Columbus, Georgia. Every single front desk employee I encountered on three separate occasions stand at the front like zombies and don’t know what they’re doing. I ended up paying twice for an extra day because of their incompetence. I wanted to extend for an extra day and the person told me I need to do it on Booking.com, which is nonsense. But I did it anyway. Once I booked, my payment was automatically taken by the hotel when I went down to ask for another room key a different front desk employee told me that I needed to pay again and they charged me , an additional deposit an additional fee for the exact same day that I paid for. Since I was her in a hurry, trying to get to a funeral I gave my information again so To check out of the room. This is the worst hotel experience I’ve ever had. These people aren’t helpful at all. I couldn’t charge drinks to my room Because their systems were allegedly down. What and who actually works here ???? They have zero customer service skills and don’t know how to do anything except stare at you like you have three heads when you’re trying to do something simple like check in or extend a reservation. On my initial check-in date, I had trouble understanding the front desk attendant who barely speaks English. I politely asked her to repeat herself a couple of times because I didn’t understand what she was saying. And she had the nerve to get impatient with me. It’s not my fault that I can’t understand what she said. Furthermore, she complicated my reservation and told me I couldn’t check in because there was more than one reservation under my name. again, absolute nonsense. another front desk employee was able to step in and assist me getting checked in after all of this unnecessary drama.

Location, room is spacious and breakfast was good

Toilet is low and room needs a microwave

The breakfast was good. The items were fresh and pleasant. However, some consideration should be given to the fresh fruit mixture, the mixture ingredients were competing versus complimenting.

I am a senior citizen and a retired disabled veteran, I was told I was not eligible for any discounts because I reserved my room through "Booking.com," not the hotel.🤷

We had stayed previously and knew it was a nice hotel.We also have passed on to families coming to see their soldiers that this hotel is perfect.

The breakfast was great, a variety of selections to choose from. Everything tasted awesome.

I have no complaints. I was able to bring my Bichon puppy and she spent all her time looking out the picture window. We were very comfortable and it was quiet.

We were not informed that the pool was not available to guests. When we arrived there was a sign stating that the pool would be closed until further notice. We always use the facilities when we stay at hotels. I believe we should have been notified prior to our stay. We did book through a third party but we should have been notified

Nothing..

Staff rude and did not want to help me because they gave me an incorrect room. I wanted a King bed and they gave us a double.Then 2 hours later if we wanted to move

Everything was nice.

Dogs was in the breakfast area.