Excellent location

Rooms are dark,there aren’t enough light

I absolutely loved the location - within a stone's throw away from the bustling nightlife in West Hollywood, The Grove, and other must-see sights. The room was quite comfortable, albeit a bit dark. The staff were very nice and friendly.

The centralised air conditioning was a bit of a bummer. Also as this is along Melrose Ave, and faces the street, expect some noise. Although there is nothing that can be done, the parking clearance was much lower than usual. Lastly, I got charged for the mini bar item, which I didn't consume. Please note that this was eventually reversed, but it was weird that that happened.

The location is great and we could check in late in the evening.

The room was either too warm or FREEZING and when I say freezing I mean it. We had to ask every night for them to turk off the ac again since everytime we got up to the room after we had been out it was on again. We also had no shampoo och shower gel and had to ask 2 times and then they only refilled the shampoo and not the other ones that were empty.

We only stayed here because friends traveling with a dog chose it. The property was new m, clean, and felt boutique-like but there were many drawbacks.

Location: not near anything. Temperature controls: no way to control temperature or open-close vents. We on the first floor froze because the A/C was too cold while friends on the second floor has to open the windows because of the heater blasting. Staff-amenities: Staff was polite but aloof. Coffee was “offered” every day at 6 am but was never ready until well after 7 am. Overall, nothing to really recommend this place.

Well furnished

Drainage problem in bathroom

Location is really good. The staff from the restaurant are super nice.

The hotel smells really bad. The receptionists were not nice. The garage is not connected to the main building what’s makes really hard carry your suitcases.

very cool: great decor, comfortable, friendly and helpful staff.

it’s in an older building with an old AC system: we would complain it was too cold in our room, at the same time people complained it was too hot in theirs. they were very obliging turning it off and on, but then you’d either roast or freeze. I’d stay there again but they need to upgrade the air con.

it was the perfect stay. The room was great, the staff even better, location was just what we needed.

everything

room under stairs which was noisy when people ran up/down

Great location and very cute hotel overall.

The room smelled like they had just painted, the air conditioning situation, the beds were kind of uncomfortable.

Thanks to the great help of Maria the stay turned out to be very confortable. Thank you !

nice hotel with spacious room

air conditioning is not self adjustable. for every adjustment you need too send a request to the front desk. super annoying!

stylish, great location, helpful staff

nothing really

the price was reasonable for Los Angeles but you do get what you pay for.

the hotel is situated on a busy and noisy street. the room was very dim and the wifi was slow. the lack of customer service was also very disappointing.

small and stylish

The walls are paper thin and I could hear everything from the other rooms. Conversations, TV, caught and even farts

Poor Lighting in bathroom for make up Not enough shelf space for toiletries

Love the room setup and the vibe of the room, the location was great, too

Did not like the parking situation. You had to call in to the front desk to be let in and twice no one answered after multiple calls to get in. We had to go inside and get someone to let us in.

This is a very cute hotel. It has an older vibe, but it was still charming. The bed and pillows were VERY comfortable, which is the most important part. The room was very clean and the hotel staff was so nice. There is a fully stocked mini bar with snacks in the room as well. It’s very over priced, but if you’re in a pinch and want a snack, it’s nice to have. They had a restaurant and bar in the lobby that we didn’t get to order at but would try out next time. We would definitely come back here again.

The only 3 things I wasn’t crazy about, but aren’t dealbreakers: 1. The private parking was expensive, $25 per night plus $5 parking tax. But I think there is permit parking in the neighborhood so it’s likely the only option. 2. The room faced the street, which was fine, but the windows were all blurred out, probably for privacy, so you couldn’t really look out the windows. Felt more like the windows you might have in a bathroom at the top of the wall. 3. Didn’t care for the carpet, it felt a little old and I always wonder how clean carpet is. Would prefer a hotel room with no carpet, feels cleaner to me.

We loved the atmosphere of the hotel, the design inside the room with balcony and the cool guests around. The breakfast at the cafe inside the hotel was fantastic.

The matress was too soft.

great rooms, comfy beds and all the staff were super friendly

the parking garage could of had a PIN code to enter instead of calling the front desk every time

Maria in the staff was fantastic!