The rooms were spacious and clean and the beds were comfortable and the air conditioning worked.

The breakfast was not excellent and the staff were a little brusque in their manner. A water main broke and we were without water for about a day, which obviously is not their fault, but they were again just a little rude about it. Some areas were also very old/ dirty carpet, smelly, but not in the rooms. The elevators and hallways were very warm, but again, in the rooms and dining area it was fine.

Complimentary breakfast

Our carpet in our room was dirty- paper and crumbs on the floor , we didn’t even have soap in our bathroom. For 3 nights -it cost us close to 800.00 - I would of expected so much more , very disappointed.

Nothing- quite the letdown vs. other comfort inns

1st room wasn’t cleaned-so we got another room only to find out that the sink and shower were plugged- I asked the front desk lady 4 times to get it repaired- she tried herself as she said the maintenance man left for the day

Location

The bed was fairly comfortable, and the location was good.

The pool was "out of order," the vending machines were "out of order." At times there were towels stacked in the lobby and in the hallways. The breakfast was barely passable.

Checking out

The fact my room stunk. It had mold in the shower. I called the desk and told them and nothing was done about it. Had no toilet paper and had to buy my own

Jessica was awesome. She helped in every way she could. She was dealing with a power outage among other issues. And she made it nice and welcoming for us

Pool wasn't working, no cable till 11pm due to power outage. But a good 4 hours after the power came on we still couldn't watch TV.

Very comfortable bed -- that's the most important part. Inn is in a good location near the IU Campus, Room was very clean -- you can tell that the housekeeping staff is very attentive and works hard to keep the rooms clean. Air conditioning worked -- very important for a July hot and humid day. Even though the Comfort Inn is near a very busy intersection, it was quiet during my stay.

Outside grounds are not very pleasing. Yellow and very dated decor and look to the place. Everything needs a "refresh" look. Cigarette buts everywhere. The shower didn't drain but it was fixed before my second night.