The Shampoo container was empty.

The breakfast was great, complimentary tea, coffee and hot chocolate in lobby. The beds were comfortable. The gym was great with dumbbells and cable machine.

Everything was great :)

Room with access to wheel chair fraud, too expensive, baggage car too older

Breakfast, very clean room, comfortable bedding

Location was great. The front desk staff was very nice.

I entered the hotel and immediately heard the housekeeping staff talking about how understaffed they are and how many rooms needed to be cleaned. My room had craisins smashed on the desk, candy wrapper on the floor, and a huge hair nest on the soap shelf in the shower.

Great location, right by Fox River. Easy access to historic sites, and walk along the river trail and enjoy the sunset. Very clean, quiet, accommodating staff, complimentary chocolate chip cookies and hot beverages, comfortable beds. Delightful breakfast choices, has the best western omelette so far for a 3-star hotel.

N/A

Breakfast was good, beds comfortable.

Cleaner - windows, bathroom floor, hallways and elevator.

Breakfast, mattress, parking, towels, and staff

Nothing, we liked it.