The staff were wonderful! They bent over backwards to accommodate us in our early arrival, adding a night because we were snowed in, in switching to our second room and even in allowing us to stay late the day of check out because of the snow and fog. They treated us the way they would want to be treated! Wow! The first room we were in was the extra large one, and was it huge! Bigger than any I've ever stayed in. There were plenty of pillows, the heating system was great, and the water was almost instantly warm or cold! Better than our house! It has a mini kitchenette, with a cute, retro, small fridge that actually had a separate freezer and fridge, a matching microwave on top, and a utility sink with side drawers and a cupboard underneath, plus the standard coffee maker. Very nice. A couple of other things we really liked are that the doors have deadbolts that can only be locked and unlocked from inside, very secure. It has a door to a little entry from the outside at one end and at the other end is the main door to the lodge hallway. Plus there are windows so you can see outside. The second room was a normal size for Julian. It was nice, as well, in similar ways. Both had Direct TV via large, flat screen TVs. The smaller room was upstairs and had one door to the main hallway, no other door to the outside.

These are minor things. I would recommend a coat rack and more hangers for the big room, and shelving for the bathroom so you have someplace to put your toiletries. I would also suggest that they reset the DirectTV on a regular basis, as both of them locked up. (We had to add a night and switched rooms). My husband knew how to do it, so we didn't mention it to them. Having said all that, I'm sure as they recover from the shut down, they will continually make upgrades. .

Ok

My appointment not on time

The location was great; walking distance to all the restaurants and shops. At night, we could see the beautiful stars in the hotel parking lot.

The room was kind dark and we could hear upstairs guest’s footsteps.

Enjoyed my stay at the lodge. Easy check in and out, cute lobby. The room was very comfortable and very clean, it was very cute too. It was central to all the shopping and dining. I would definitely recommend and stay here again. The only thing I would recommend is if it’s a special event like birthday or anniversary maybe acknowledge or leave a treat in room to make it extra special!

Wonderful. No snow though and cold. Good restaurants. Restful.

Excellent location. It is right in the middle of the town and a walk away from the shops and restaurants. Also the room was comfortable and clean. Lots of parking and great value for money.

Nothing

location, everything was clean, rooms were very comfortable, and felt very cozy and great to spend the afternoon after getting a snowstorm, very warm

N/A

the location of the lodge was perfect ! it was walking distance in the beginning of the town so a full circle leads back to the lodge ! the staff was so kind and there were even adorable cats to welcome us ! our room wasn’t ready when we checked in a little early but the lobby area (which was so nicely heated ! ) had the sweet cats and board games to pass the time ! we stayed in a king room which was a great size and perfect for what we needed ! there was a microwave and fridge in our room and the bathroom included a shower cap, soap, conditioner, shampoo, face wash, lotion, a blow dryer, and even makeup remover wipes! it was an excellent stay ! 10/10 would recommend!

nothing!