Zimmer mit River View in der 11’ten Etage!

地理位置优越，溜达几步就是湖边码头，周边博物馆众多，早餐及餐厅都很不错。代客泊车服务很好

酒店门口logo再醒目一些吧，从正面看不见，在侧面才能看见

Great location, great view.

Expensive, TV didn’t work, and Juneteenth parade blocked valet parking from getting our cars out in a timely manner. The staff had to march a group of us down to the parking garage and send us out one at a time through a back exit.

The property was great.

Comfortable beds

Price was very high on a Monday due to eclipse

Good location, clean, comfortable, close the place I have the meeting.

There is some light noice from surrounding somewhere, I can't identify where it is come from.

Great location, average room, terrible customer service. I booked 1 night at this hotel through booking.com. When my husband and I arrived there was only one check-in clerk and a very long line to check in. When it was finally our turn, the clerk mistakenly charged us the full price of the hotel when she meant to put a hold on the card for incidentals (which should have been $50). I received a text message from my bank about the withdrawal for $241 (full price of the room) and immediately let the clerk know. She said that it should have only charged the $50 but that she would get it fixed and if it was still showing in the morning at check out, to let them know. Okay, no problem. At check out I had both charges for the room (the booking.com charge and the additional charge at check in) plus now the $50 for incidentals. I let the lady at the front desk know and asked if she could process a refund. She said I would have to wait for manager who wouldn’t be in until 10am. Okay, cool.. left my phone number and she assured me he would get a hold of me once he got in. I waited until 3pm and never received a phone call.. so I then called and asked for the manager, who did not pick up, and left him a voicemail. I waited another 3 hours and received no call back. So I called again and spoke with Cory. Cory again told me that the manager would call me, but I politely told him that I was not willing to wait to speak to the manager any longer. He told me they were busy right now and at this point was no longer being polite on the phone. I told him I was getting frustrated at this point and need to know a definite time of when the manager would be calling me back. He said he didn’t know they were busy but the manager was standing right next to him and would look into it. I told him I would hold but I’m not waiting for a call back again that likely would not happen. He placed me on hold for about 5 or so minutes then came back on the line and said the refund was processed.

Terrible customer service

They atmosphere! Location was close to everything, fast, Walmart, gas station, baseball field, art museum, and our event right inside of the hotel. Great staff also!

I didn't like the fact that you charge for a continental breakfast cost.