Clean room, quiet, friendly staff and pool area is gorgeous

Pool was very crowded during the day. We weren’t sure where they were serving breakfast so we ended up going out

location

When I arrived, I was asked for the personal about my housekeeping requirement, i answered i wanted to be performed every day. two days after any housekeeping was done, I presented myself at the front desk in the morning asking for the service, and she told me that it was upon request and she would send an email to perform it that day. No housekeeping was done. Later the next day, one day before leaving, i ask directly to a gentleman who was performing HK who answered me that no indication was received and must wait patiently because during the day the service will be performed. no more comments

Close to the stadium

Asked for a river paid over 900 for an upgraded room for a comfortable stay and our view we saw very little of river, and a construction site. Room wasn’t horrible but not what I thought I was getting.

We loved the short distance to the paycor stadium.

Very busy at certain times.

Safe and clean

No parking on site

Location and, uh, there was something else

We like to use fitness rooms. The Hyatt’s was awful, terrible, horrible. Plenty of treadmills. Otherwise, some old, badly maintained machines and a truly unique free weight set: 10 and 20 lb weights, but no 5, 15 or 25 lb weights, but 30, 35, 40, 45 and 50 lb weights.

..over 6000- pounds worth of items were stolen from my room

Thft from my room while I was out

Excellent location.

Very expensive for facilities. Room smelled like stale smoke. Faucet handles for bathroom sink were loose. Tub did not appear to be clean. Event was happening in town, so long lines accumulated for the elevators, and access to stairs was nowhere to be found in the lobby.

I LOVED THE BAR DOWNSTAIRS DRINKS WERE GREAT, SCOTT REALLY KNOW HOW TO MAKE A MEAN MARGARITA. FOOD WE ORDERED WAS GREAT. FOOD IN THE MERCHANT WAS GOOD TOO. BED SLEPT WELL AND I LOVED THE LOCATION.

THE A/C UNIT I HAD TO KEPT ADJUSTING FROM COLD, VERY COLD AND TURN OFF. I WISH IT HAD BEEN A MICROWAVE AND COUCH IN THE ROOMS.

location, close to the marathon location

the room we got was kind of small for a family .

Average

Restaurant and bar was subpar for a Hyatt

location

price and parking

The bed was comfortable. The motel was a short walk from the event I was attending. The coffee at the Market was excellent.

The room was a little small and the view wasn't very good.

No issues. nice room. Quiet. Comfortable.

$25 early check in fee on a Sunday, not at capacity, and room ready.

Great staff; good workout room

Dark, musty, depressing, excessively overpriced

good location

For the price no breakfast and the pool definitely not big enough for the size of the hotel. I have been at plenty of smaller hotels that serve breakfast as well as a bigger size pool and didn’t pay for parking. Especially when families pay that big of a price a meal should be included. I guess I would say drop the free bottle of water and help others out with a treat some kind of fruit, muffin or yogurt nothing fancy.

Location to the Duke (we were there for a volleyball tournament)

No microwave in the room, fridge in room wasn’t a real fridge, one had to be requested, people got stuck in one of the elevators, water never got hot enough, daily parking was expensive ($46 for 2 days), people were smoking pot in the pool area and nobody ever did anything about it (while kids were there), overall not worth what we paid. Was never given a receipt on arrival or departure and still waiting on the $100 (even though the front desk lady said $50 deposit) deposit to go back on my card.

Everything but most of all staff!

The room service and no pizza :(