Hubiera sido excelente contar por lo menos con el desayuno, ya que el parqueo también lo cobraron.

Incluir el desayuno

El barrio donde está ubicado aunque guiándonos por los comentarios de otros pasajeros, la ubicación respecto a los principales paseos no es buena.

La demora en los pedidos de cocina

Victavia in the restaurant was amazingly friendly and helpful. Breakfast was good. Location was good.

When we arrived the reception staff were not at all welcoming or friendly. Even though there were 6 of us on the booking we only had 4 towels, the sofa bed wasnt made up and there were not pillows for the 2 people using the sofa bed. We asked for pillows and they were promised but didnt arrive and had to ask a 2nd time a few hours later. Only 2 cups and 2 coffee capsules despite there being 6 of us. When going to reception to ask about breakfast the same unfriendly male receptionist, held up a hand pointed to another guest behind me and served them first even though they arrived after me, he was rude. The furniture was a bit tatty and the bathroom floor needed a clean.sofa bed was not at all comfortable. I was not aware that i would have to pay 100 dollar deposit on check in even though i paid for the room up front, was told that it might not go back into my account for several days after checkout.

Staff was friendly. Hotel is very clean and in a safe location. Would definitely stay here again.

My resident had a great experience while we had time to make repairs.

Convenient to transportation and the staff stayed in communication with me via text.

Clean hotel. Good location.

The pool was closed. My kids were disappointed. Breakfast says complimentary but you only get 2 “Two Everyday” breakfast meals for free. So a family of 5 only 2 meals are free. The breakfast is also not buffet style. You have to order it at the bar and then wait for the breakfast to cook. Our breakfast took about 30 -40 minutes to make each morning. I did not like this at all! Then the elevator didn’t work on the second day. We were on the 8th floor and it would go up to floor 4 then to floor 9 we had to take the stairs down to our floor. The parking was easy but there wasn’t any clear signs of where to go, we ended up taking an elevator that took us up to a Giant grocery store which was a block behind the hotel. So the parking/elevator was complicated. They need better signs.

The location is great and close to monuments!

Parking is too expensive.

Great location and very peaceful

The desk stuff were very helpful

The breakfast was not varied

Staff and location was great. Staff was kind and accommodating. On site laundry

Room was not very clean

not good

very bad experience

All was clean and good. Overall very good and nice hotel. Will stay there again . We got a free extra bed.

The breakfast was a bit poor to American standards. The closest Metro station is a bit for to walk with luggages.

it was close to everything

The staff... the manager Butler was very rude.. i'll be writing corporate about my interactions with him

location, amenities, comfort

n/a

The location, the staff were exceptional! I was serviced by Yanni, Oshan and Eric. Customer service was top notch. I would refer on the service alone! I appreciate that very much!

the bathroom and the refrigerator were not very clean. The complimentary breakfast was cereal cups.

great location to all the sites

This hotel had a good location and the staff was friendly.

I got mauled by bedbugs. The place had mold, and wasn't cleaned or restocked well.