We love your hotel. We have stayed there a number of times over the past few years. The staff is friendly and helpful and we love our rooms every time.

very convenient to downtown and good restaurants

everything was fine

It was ok. Food not great but coffee was excellent 👍 😋

Scones were gummy

Beautiful interior nice pictures fireplace was very nice!!

They needed an extra chair in our room

Beautiful hotel!

Check in process was clugy. I had to argue for the room that I actually booked through Booking.com. Glass tile came lose in the shower and cut my husband's foot. In the end the hotel did try to correct these issues.

Breakfast and location were wonderful

Well some of the furniture in our room was a little beat up. The coffee table in particular was pretty beaten up.

Very stylish and the view is impressive. Location is wonderful Kid enjoyed the super screen of TV The sound insulation is poor

Breakfast is disappointing, maybe due to the pandemic. Happen to stay with a wedding event and the noise continue d till 11:30pm

No breakfast is served.. dining room is closed in the am. Not possible in reserving a table in the evening either. This place is more interested in serving their wedding guests. This is not a hotel, nor a bed and breakfast.. it is just a bed

See above

The room was great, all of the restaurants and bars within walking distance and the restaurant/ bar down stairs was very nice.

The parking situation was awful. Yes it was free, but I was unable to park in front of the hotel, I was instructed to park in front of the building next door. Completely unsecured and unattached from the facility.

We were made to feel very welcome especially with our dog. The hotel was very clean and the staff was excellent.

The only thing that I didn't like was the very slow elevator. (Very minor inconvinence)

The only good thing was when you walked in the door

The room was dirty the bathroom was disgusting the shower had some matt in the bottom it was dirty. The towels had stains. The sheets on the bed smelled like dust, not sure if the room just sat for a while or they just use dirty water to clean them? One set of sheets had some kind of stain on them. When your sitting in the room you can hear the cars and motorcycles racing up and down the street it like they are in the room with you it makes it a bit difficult to sleep. The people working the front desk with the accept the two young adults were not very friendly. The elevator is so slow we waited 3 minutes for it to come up to the 4th floor. When I checked out I told the lady working about the issues she just said sorry to hear that, really that’s your response how about can you show me what your concerns are take 5 minute to engage the customer. And as for the free breakfast and your free paper all I can say is the breakfast was basically carbs and really weak coffee, I never say a paper.