Schönes Zimmer mit Aussicht und Balkon!

Die Lage, keinen wirklichen Strand. Sehr weit ab von anderen Restaurants, ohne Auto gar nichts möglich!

Beautiful view, room, nice staff and great breakfast buffet

Missing a few small things to make the rooms a bit more practical, otherwise good

het zwembad en het buiten gedeelte is prachtig mooi.

de bediening was traag en onpersoonlijk. ze laten je wachten en gaan liever glazen wassen. de kamer was mooi, maar de douche was altijd lauw, of koud. ook na (serieus) 10 minuten wachten.

What I loved about this hotel is its AUTHENTIC… it’s not pretending to be something it’s not. It has a perfectly rustic vibe… lots of natural materials, wood, stone, trees… the staff were beyond wonderful, happy to help, smiling and very attentive. I loved everything about this hotel!

I am one of those people who notices everything…. So even though there were some things that needed a little attention it doesn’t mean I won’t come back in a heart beat. It would have been lovely to have some welcome pack in the room just explains everything, breakfast times, the different tours you can do, what events are in at night, how to use the hot water (it takes a while to get hot, you need to run for up to 10 minutes) … The boat tour was fabulous and I loved it, I just feel it would have been extra lovely if they brought towels for guests and drinks, even if it was just water. Also a meet and greet before getting on the boat with the captain would have been a lovely little extra touch, maybe just introduce himself and explain where will we go on the trip etc

The best hotel I have visited in a long time - first time to Zakynthos and we will definitely be back next year to this hotel. It has everything you need, pool and beach are are beautiful.

The hotel could do with a little shop, as the closest shop or ATM is a 10 minute walk. Otherwise it was perfect!

The location and view is amazing. The pool area is a nice place to relax and the staff at the bar is very kind. Also the hotel has a private, small beach which is really nice. The hotel also kindly helps you in booking excursions or transfers.

Part of the staff is not at all helpful, as we had an annoying ticking sound in our room the entire night, we were told it was normal and we had to ignore it. It was a pity because furthermore the hotel is a lovely place.

Everything!

N/A

We really enjoyed the view, staff and our room.

1. The hotel needs a specialist on price management and optimisation. Prices are through the roof compared to the rest of island. We met a lot of hotel guests in nearby restaurants, enjoying mini market food or just eating from the lunch menu to avoid overpaying at dinner. Prices should keep guests spending in the hotel and high prices doesn’t mean you earn more. It seems the hotel doesn’t know its guest and what are they willing to spend. 2. In some earlier review I saw the hotel response in which they stated how eco-friendly they are as an excuse why they don’t need refurbishment. It’s strange to hear that from a hotel that still uses plastic straws and plastic hygiene bottles in the room. That just makes me wonder if they stand behind their words or are they just not willing to invest. 3. There are cups and tea, coffee in the room, yet no kettle. Asked for it at the reception but they wouldn’t keep their promise to put one in the room the next day. No hairdryer, no replenisment of shampoos for the entire week stay. TVs was a flatscreen but no smart options like Netflix or such. Bring an HDMI cable. 4. Poor sound isolation in the room. It would be fine though if the hotel would stand by it’s policy to close the poolbar after midnight. However, friday night was unsleepable until 3 AM in the morning with music and guests partying. Had to go there and look into it at 1:30 AM, they promised to close in half an hour, yet didnt stand by their words. Next day I asked the reception if that’s normal, they responded with a no and didn’t know what was actually happening that evening. The only apology I got was a shot of liqour the following day. That what a half restless night is worth. 5. If you go to breakfast at 9:30 AM be aware that you might eat pancakes with a spoon. Or cereal without one. It seems that such simple things like cuttlery, bowls, plates are just unavailable later in the morning. Juice and water machines out of order. 6.