The location was great for Victoria Falls visits. It was super close to Shoprite. And when we got there the desk clerk helped me order food because my phone wouldn't connect to wifi. The night clerk was very friendly

The mosquitos were so bad that we didn't stay 2 nights as planned. The mosquito nets were so small my daughter and I didn't fit under them...becoming a meal for all to come. My husband didn't fit on the bed so he was tore up. You would think if they knew people were coming they would've sprayed and prepared the room.

The lodge has a good location close to the main street in the town. It is easy to find.

Lots of mosquitoes in the room. The dining area and continental breakfast is extremely disappointing. Food is bad. Service is OK, the people are friendly but a bit slow and often forget what you asked them.

The proximity to restaurants Bathing facilities. Cleanliness

The Aircon didn't work. They didn't attend even after I raised it. There's no fan as an alternative

The location was good

Availability of power

Ester was incredibly friendly and helpful.

The location

The air con and tv were not working. And the small mosquito net was not helpful.

Amazing staff that are always there to help you with anything! From organising activities, to getting taxi's or ordering food, they are always there to for you (even if there's a big spider in your room, Emmanuel is always there to chase all unwanted small visitors out!) I could not thank them enough for everything they did for us and how well they helped us settle. The rooms are spacious, with comfy beds, clean bathrooms and AC. The cleaners often offered to clean our room and change the bedding too. Our room also had a small fridge which was very good for keeping cool drinks and fruit. The lodge has mosquito nets on every window so we avoided getting bitten and no flies around either. All communal areas of the lodge were cleaned daily by staff. The lodge's location is perfect, a 15 or 20 minute drive from most of the activities and very close to Victoria Falls, just a short walk from the nearest bars and shopping centre. The place was very quiet and peaceful at all times, we really enjoyed sitting outside by the fountain, watching the fish and dragonflies, and resting after our activities. We both felt very welcome and the lodge was so nice that we extended our stay till the end of our holiday! The perfect place for a couple, an individual or a family. I highly recommend them if you're looking for a quiet lodge with welcoming staff, lovely surroundings and a good location.

Everything was perfect.

Comfortable

Late breakfast