Close to the church and restaurant

I was bitten by bed bugs . I was bitten all over my body and face. We complained and they change our room but I’m already miserable with bed bugs bite.

Friendly Staff, very helpful, central location next to major sanctuaries.

The windows don’t have night shade curtains but its ok its tolerable.

The location - just a quick hop from the sanctuary which makes it very accessible and convenient to pop in / out in-between activities. The hotel - it’s a no-frills hotel; view it like an efficient and practical “business” accommodation with the agenda as the pilgrimage and being out of the room most of the day. It’s clean and has the basic amenities you need. It is also very elderly friendly (eg ramps and rails, wheelchairs, lifts, plastic stools in shower etc). Front desk staff are very friendly and helpful. We arrived on the 720am train and left our bags in their storage room. The twin standard room - small but still comfortable. Good air conditioning for summer. If you prefer softer mattresses, this is heaven. The comforter is so fluffy and cosy, as if a cloud to snuggle in. No issue with noise and had good sleeps. Each bed has its own small closet on the side, so we have our own storage space, which is really nice. The bathroom - they have separated rooms for shower/sink and wc (which always makes me a little ocd over the cleanliness of the wc’s door handle :P). Shower room has ample hooks and racks, shower gel, a plastic stool too.

The bathroom - a lot of space in the shower room is taken up for a bidet, and they ended up installing a teeny shower cubicle (or more like a shower pod). The breakfast - not much of a breakfast, truth be told. Gluten free bread/rice cake options are unappetizing. Would much rather eat out.

Location really good

Toilet very small not enough room moving around with kids,Bathroom ok they don’t serve toiletries anymore this is annoying when you are traveling with kids

The location is good for visited at Sanctuary and other places. Is quiet for rest. The staff is kind

All is ok

Good.

None.

excellent location and very helpful staff

the rooms were old fashioned

Close to sanctuary. In this hotel i stayed 3x. So everything was perfect

I orderd early breakfast, but they forget open restaurant....

Great location and room was lovely

Very close to sanctuary, clean room, breakfast was perfect

Exellent location the staff is so professional and helpful.

No water in the room.

Staff were excellent, room was nice & clean, pleasant looking Reception & convenient location

Only one milk sachet left for two people

We like the cleaning service We don't like pricing and toilet being separate to bathroom and it being small.

Toilet and bathroom is separate. Small bathroom. Uncomfortable quilt. Bad for family.

The staff were very helpful.

Location

Beds

the friendly staff and access to the sanctuary

nothing in particular

Close to the sanctuary, very accessible

I asked my room to be cleaned and when I came back I realized it wasn’t at all. Only the bed was made and

it was clean and walking distance to grotto.

5 minutes walk to Grotto