The location in front of the lake which is just magical and the very tasty breakfast

The mattress would need to be changed you can feel the metal inside while sleeping. One other point we disliked was the noise, the walls are quite thin we hear everything around in the other rooms and in the corridor.

Very tiny bathroom and shower

The beach was beautiful

The Junior Suites are really nice and newly renovated, which gives them a modern touch, a rather rare standard in this area of Italy. The nice terrace and the view is outstanding. Unfortunately the bath room in our JS was disappointing, however the other JS should have bigger bath rooms. A big plus is that if you book a JS you have your sunbeds reserved all day in the front row. And the beach and restaurant area of the hotel is very nice. The restaurant is good, but a little overpriced and the menu is limited. However there is a simple trattoria on the other side of the street and even if the atmosphere is simple, the food is really good. So this gives a nice alternative to only eat in the restaurant.

The restaurant was nice, but the menu rather limited and expensive. Unfortunately there are not many restaurants around (except for the trattoria on the other side of the street which was excellent). It's beautiful to spend some days at the lake, but the moment you want to leave the hotel you need a car, vespa or boat. There is no little town in Ghiffa and you can't easily walk, since there is no pavement.

Amazing location and view. Very comfortable bed. Nice room in general.

Breakfast is average. Staff -apart from the reception desk- could be friendlier.

The outside of the hotel was pretty nice, the beach area was also nice.

The rooms and all the hotel interior were very outdated, it’s such a pity as the exterior looked quite nice, it could have a big potential. The bathroom, elevator, reception looked like a motel’s facilities. It is definitely not a 4* hotel, The restaurant service was absolutely deceiving, we arrived late on Friday evening, 21.45 and we asked if we could have a drink and if we could have a menu. The waiter said they didn’t have a menu and started reciting some names very fast and was waiting impatiently that we ordered something. 15 minutes after, the staff turned off the lights, so we had to leave the restaurant. In the morning at breakfast, very low quality breakfast, it had a little variety but poor, at 10.30 sharp the waiter came and removed the bottles of water from everyone’s tables saying we are not allowed to have them anymore. The following day he said the opposite, very confusing. No one is serving anything at the beach area, you need to go and take something yourself from a kiosk. They could do so much better, but why bother when you already have clients and they like paying ridiculous prices for motel looking hotels just because the view is nice. Never going back to that hotel, a total rip-off!