pool room

restaurant dishes

Location near the airport. Good for a night and an early start. The pool looks nice.

The mattress had a plastic cover under the bedsheet. The bedsheets had many stains. The pillows were not comfortable.

Our room proximity to the pool made it easy to watch our kids enjoy the pool, while we cooled off inside.

The beds were uncomfortably hard and did wake up to an aching body.

it’s close to the airport staff was friendly

the food was ok would recommend to eat out but there’s no outside food allowed ants in room

A beautiful property with a lot of areas to relax in. The employees were kind and helpful.

It is a resort type of hotel located near Merida Airport. The rooms are spacious and the breakfast and dinner menu were great. Staffs are polite and very helpful. Best to come here if you have a car.

close to airport

shower

n/a

beautiful pool

Closed to the airport. Comfy and luxury room Nice swimming pool Mexican atmosphere

Quite far from downtown

Location and the fajitas.

Less than friendly front desk staff and faltering AC and lighting in room.

The grounds are beautiful, and the pool awesome! Having a restaurant on site was very convenient.

WiFi signal in the room was poor. We went out to the lobby to participate in a Zoom meeting but it kept cutting out there too. In fairness, it was raining, so maybe that impacted the WiFi?

Pool

Wanted to check in early, front desk staff made EVERYONE wait until 3pm. Which then there was a big line up of people to check in. I'm in the industry of hospitality, you always let people check in as soon as rooms are ready, takes stress off front desk and guests waiting.

My flight was canceled and had to find something fast and close to the airport. Pool side cabañas and plenty of sitting areas. Restaurant and bar next to pool. Luggage check in available before actual check in (i got there early). One story building with green courtyards. Safe!

Windows definitely not sound proof. Some traffic noise. I could not get the wifi and television to work.

Very clean and quiet room.

n/a

Torn screens, tv didn't work, ac struggled to cool the room, check out staff was asleep at the desk so we couldn't properly check out

The inn has a great pool and relaxing setting. it was nice to unwind before the journey home.

The pool area is very nice. The outside in general is pleasant.

The room we booked was « standard » and had mold on the AC wall. The place was practically empty but the room we were given faced the swimming pool and was close to the reception desk. The noise was unbelievable. People walking and speaking loudly at all hours. We practically didn’t sleep.

Absolutely stunning and beautiful grounds with wonderful garden-like setting. Nice to have outside bar and a restaurant on site. For the price we paid, we did not expect such a beautiful place.

Absolutely nothing!