We had an unexpected emergency come up and had to leave after just being there one night of a three-night stay. Our daughter got sick very quickly and we needed to get her medical care. The staff was so helpful and understanding. Even though the booking was non-refundable, they did not charge us for the remainder of the trip OR the night we were there. It was incredibly generous and thoughtful. This is the type of place where I will return again and again to support. They are good people. As to our actual stay, the room was very generously sized, clean, comfortable, and incredibly quiet. The location is second to none. Right at the slopes and across the street from the gondola. There was also a large, communal kids room with lots of toys, art supplies, and games. We wish we could have stayed for the rest of our booking!

It has perfect location and cute interior design. All staff were friendly, nice and helpful. Everything was organised considerately (e.g. ski-storage, ski-gear renting discount etc.). Enquires were responded efficiently. A family room with bunk bed and twin bed was kindly arranged as we requested for separate beds. Dessert of the evening was particularly amazing:)

Breakfast was perfect

Nothing

The location was perfect for skiing, very close to skiing slopes. Not a very big hotel, however very convenient to stay with kids who are learning ski. Breakfast was OK (not a lot of options, but enough options).

We stayed in one of the rooms on the 3 floor, and sound insulation was not good enough (noise from the next room).